BON Loyalty Program & Rewards
Customer loyalty points & rewards program, VIP tier, referrals
Rating
5.0
feedback
1,734
chart
#413
All reviews
Review RSS Feed
Aug. 26, 2022
I am using the app for a while now and everything works great! Also Tracey from support is very kind and willing to help and resolve your issues if you have any, very quickly.
Hello, Thanks for your kind words about Tracy. We’re very grateful for customers like you and hope you stick with us for years to come! If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you! Best regards, Mia BON Team.
Aug. 25, 2022
Setting up this app was super easy, and Anna was incredibly helpful. Lots of options and varieties of ways for customers to earn and use points. Love it!
Hello, Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you! Best regards, Mia BON Team.
Aug. 25, 2022
Amazing app, and got great service from Isaac. So easy to use and so many features. No problem paying for app like this.
Hello, We are so grateful for your review. Thanks for sharing your rating with us and the community If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you! Best regards, Mia BON Team.
Aug. 25, 2022
It's an amazing app and found excellent functionalities with full range of customizations. A must app for every Shopify store.
Hello, We are so grateful for your review. Thanks for sharing your rating with us and the community If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you! Best regards, Mia BON Team.
Aug. 24, 2022
Lots of features and lovely help from Anna, looking forward to playing around more with the app and what it can do :)
Hello, Thanks for your kind words about Anna, Your review means a lot to us and lets us know we’re on the right track! If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you! Best regards, Mia BON Team.
Aug. 24, 2022
The customer service department were beyond helpful and always available to answer questions quickly and efficiently. Both Daisy and Cara were very attentive to our requests.
Hello, Thanks for your kind words about Daisy and Cara, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you! Best regards, Mia BON Team.
Aug. 24, 2022
I have only downloaded and installed the app, so any true feedback will come after my customers have been able to utilize the app. I myself enjoy the ease of set up.
Hello, Wow, we are so grateful for your review. Thanks for sharing your rating with us and the community If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you! Best regards, Mia BON Team.
Aug. 24, 2022
The app is really useful to our store , it helps a lot to our relationship with customers. And the technical supporters work fast and can solve the problems within hours. Emile is a friendly and nice service，she mostly can helf me deal with all my requests.
Dear Asienmarkt, We are so grateful for your review. Thanks for sharing your rating with us and the community If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you! Best regards, Mia BON Team.
Aug. 23, 2022
Support très réactif et agréable, merci Daisy! Outil flexible, notamment pour la gestion des langues (hors Anglais), tous les champs sont personnalisables manuellement.
Salut Les Irremplaçables Merci beaucoup pour vos commentaires incroyables! Nous sommes ravis que notre équipe d'assistance (en particulier Daisy) ait pu vous aider rapidement ! Nous sommes ravis de savoir que BON est devenu une partie de votre magasin, et nous nous efforcerons de fournir de meilleurs services, car vous êtes notre incitation à développer BON ! Si vous avez d'autres questions, discutez avec nous ou envoyez-nous un e-mail à [email protected]. Amusez-vous à explorer notre application, Liam L'équipe BON
Sept. 25, 2022
Superb app, with great customer support. Even after upgrade they still give early bird members superb benefits. 10/10 would recommend !
Good day Alpha Pets! You made our day with your trust in our app and your awesome review! Our team and especially Cady, are all happy to know that you are satisfied with our support! If you have any further requests, please feel free to contact us via our live chat or email us at [email protected]. We always appreciate you! Best regards, Mia BON Team.
Aug. 23, 2022
Emile and Anna were very helpful in responding to my enquires. Support has been great so far! Very fast responses
Dear littosnz, It is not only Emile, Anna, but our whole BON team, that works hard on delivering good service - we took pride in your warm words addressed to us! This is what we call BONding - where every BON member is along with our dearest merchants who choose us! Allow me to thank you once again for a five-star review - and please feel free to contact us via live chat or email [email protected]. We are always happy to see you 😍 Cheers, Mia BON Team.
Aug. 22, 2022
This app really have a lot of features that I want for. Meanwhile the most important thing is their services are very good. I had use multiple loyalty apps before and I think this is the best one!
Dear GAIAS HOME We are so glad that you are happy with BON and our support team😊 Thank you so much for leaving this amazing review! It always feels ecstatic when customers are pleased with our support. We'd like to send our dearest wishes to your lovely business and hope that BON can help you on the journey❤️ May you have any further requests, just chat with us or email us at help@bonloyalty. All the best, Mia BON Team
Aug. 22, 2022
Easy to use and great assistance from Daisy and cara. Set up early for free !!! Highly recommended!!!
Hello Islaholahk, We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend our BON app and support agent, Cara and Daisy! Thank you for taking the time to share your experience and we look forward to welcoming you back soon! We are just one message away via live chat or email address [email protected], feel free to contact us whenever you need our assistance. All the best, Liam BON team.
Aug. 22, 2022
great apps. really helps sales and easy to use. and it is free. highly recommend to install. thanks a
Good day! We are so glad that our team has been able to support you promptly. Thank you so much for leaving us such a wonderful review! We will work tirelessly to improve our app and make it exactly what you need for your business.✨ If you need further support, we will always be waiting for you at live chat or [email protected] Cheers, Mia BON Team
Aug. 22, 2022
Brilliant app and all for free if you get in soon. Setup was a breeze but help from Daisy and Cara made it even easier. Highly recommended
Good day, Norse Spirit! We are so happy you are enjoying our app and services! Thank you so much for your kind words. Cara and Daisy said it was nice talking to you and our team can't wait for the next conversation with you ✨ If you need further support, we will always be waiting for you at live chat or [email protected] Cheers, Mia BON Team
Aug. 22, 2022
Downloaded Bon Loyalty for the Shopify Online Store, and truth be told, it's the best app out there for a Loyalty Programme! - Allows you to customise the features and appearance to match the themes of your online store - Love how you are able to configure and edit details and promotions to further entice customers to be part of the loyalty programme - Most importantly is the amazing Support available, I had the pleasure to interact with Daisy (Hi Daisy!) who is incredibly responsive and patient with my needs. 5 of 5 Stars Definitely Recommended!
Hi Bonejoursg What a wonderful review! This made our day, and we are so grateful for Merchants like you! Daisy and our whole team are always here and happy to help in any way we can. Thanks so much for the positive feedback and review. 😊 Much appreciated. Please feel free to reach us anytime via live chat or email [email protected] as we always welcome you! Yours sincerely, Mia BON Team
Aug. 20, 2022
Great App, exactly what I needed!! Anna was amazing, she helped me to get started very quickly. very happy :)
Hello FemmeFit, It was great to hear that you enjoyed BON app ^^. We really appreciate your amazing review and the fact that you had a satisfactory experience with Anna, our support agent. We appreciate hearing about your experience and your thoughts. We hope to welcome you back again soon! Liam BON team
Aug. 19, 2022
So far so good. No issues from this app yet. Customer Service is friendly and they respond quickly :)
Dear Rebecca from EYESCREAM BEAUTY, Thank you so much for your amazing feedback! We are so glad that our support team, especially Anna, has been able to support you promptly! We're so delighted to know that BON has become a part of your store, and we will strive to provide you the best service as possible. Please stay in touch and reach out to us if you need any help in the future. All the best, Liam BON team
Aug. 19, 2022
I was looking for an app to use for our online store in order for our loyal customers to receive points and rewards as they shop. I tried multiple apps and finally came across BON Loyalty. I am drawn to apps with a user friendly platform and ones that make my job easier and more fun! This is one of them! I'm in the process of setting it up still and plan on launching it soon, but I'm excited to get going! It looks great! The support has been excellent throughout, I can't fault that! No matter what time of day I seem to get a quick response and nothing is too much trouble! I had an issue I was really worried about and ended up speaking with Anna, within a couple of minutes my problem was solved! It's not often these days you get such great support at your fingertips! Thank you BON!!
Dear Kristy from No.14 Ampthill Thank you for such kind and warm feedback. Anna and our whole team were very happy to read your sincere review. It is our great pleasure that you've visited our service and decided on our product. We appreciate your trust and time. We are just one message away via live chat or email address [email protected], feel free to contact us whenever you need our assistance. All the best, Liam BON team.
Aug. 19, 2022
I have been using this app for a while now and it has been wonderful. I experienced a bug once but one of their customer service agents, Isaac, helped me solve the problem in no time. Great customer service and a wonderful app.
[Update 02 November] Hi again Folake, It's been a long time since we heard from you. Our team hopes that you are having a wonderful day! When we received your review, we are very glad that you love our app. Thanks for your sweet words on how easy set up our app is! It's so kind of you taking the time to share with other merchants the experience with BON service! But, a 4-star review seems not really like an entirely satisfactory experience. Here at BON, we truly hope to assist you with all our effort and bring back the best service possible. How can we continue to support you and the Coco Rosey team? What else we can do to make it to a 5* experience in your heart? Let us hear more about your feedback! Have a wonderful day! Cara BON team ---------------------------- [Update 19 August] Dear Folake, I hope this letter doesn't disturb your workday. I'm Anna, customer support team leader at App BON Loyalty Rewards & Referral App. I'm reaching out to ask about your thoughts after leaving a 4* review. First, I would like to thank you for your feedback, my support agent, Issac, is extremely happy that he could assist you. And I genuinely appreciate your taking the time to consider BON application. Let me explain a little bit about your "bug" on the widget (which is actually not a "bug"). The theme on the Shopify store directly afftected our app. Therefore, when you perform the theme switch operation, you should click on the option "SYNC TO SHOPIFY THEME" to update the widget's code, and then the widget will be displayed on your store. We're trying to find the best experience for our customers, we design this button to keep our app running simultaneously while you change the Shopify Theme. If you have any further requests, we will go all out to make sure you can rest assured and be satisfied. Thank you so much, Anna BON team