BTA Appointment Booking App

I use BTA for a small business I operate selling skiing and snowboarding day-trips from Long Island, NY to a bunch of ski areas in the Northeastern USA. It's fantastic and I highly recommend it to anyone who needs a booking platform. It's highly customizable and adaptable and can be tailored to suit almost any situation a person can think of. Best of all, when problems arise, their tech support staff is excellent. They're quick to respond, always very friendly and, above all, they know their stuff! They always have an answer to my question and a fix for my problem. I give my highest endorsement to BookThatApp!

BTA is a very easy to use booking system. The customer service is amazing! Any time we have struggled or had issues, D'Angelo is quick to respond and assist us with a solution. Highly recommend this app to others!

love the instant chat service answers all my questions super quickly! Thank you

This app was the most compatible with what I needed and they were able to go in and customize it to my liking even more. This made my life so easy because I honestly have no idea what i'm doing, I am still very much in the learning phase. They reply unbelievably fast and have great customer service skills. Definitely recommend!

This app is very useful and I also got a very good service from D'angelo. He helped implement what I needed and took time to explain to me how to do it, thank you!

Just brilliant customer service and help is there when needed. App works perfectly too ;). No bad word to say and have been using for years.

I recently had the pleasure of using BookThatApp for my business, and I cannot express enough how fantastic this app is! From seamless integration to a plethora of customizable features, it has truly transformed the way I manage bookings. The user-friendly interface made setting up my booking system a breeze. I was able to tailor it to fit the unique needs of my business effortlessly. What sets BookThatApp apart though, is their exceptional customer service team. Whenever I had a question or needed assistance, their support team was not only quick to respond but also incredibly knowledgeable and helpful. They went above and beyond to ensure I had a positive experience with the app. Their dedication to customer satisfaction is truly commendable. It's evident that they genuinely care about their users and are committed to providing top-notch service. I felt supported throughout the entire process, and their team's expertise added immense value to my business operations. If you're looking for a reliable and feature-rich booking app with unparalleled customer support, look no further than BookThatApp. I wholeheartedly recommend it to anyone seeking a hassle-free and efficient booking solution. Five stars without a doubt!

BTA hat schon mehrmals mehrere Probleme lösen können. Der Kundenservice ist fast sofort da, sehr höflich, hilfsbereit und lösungsorientiert. Besseren Service gibts nicht. Allein nur deswegen 5 Sterne

Such an amazing app & Tech support is quick 5 stars all the way

D'Angelo responded quickly and thoroughly! All of my questions were answered much sooner than expected!

Very helpful Customer Service when we first launched our site and needed some help making sure our bookings were getting loaded. Thank you so much for your timely response!!

D’Angelo was so helpful. He found a very weird issue with an app being embedded in our sites code blocking bookings. In a matter of minutes the site was back up and running. I am so grateful

D'Angelo was very helpful! He had a lot of knowledge and solve my issue very fast. Thank you again!

BTA has been perfect for our service based business and the support has been top notch!

Excellent customer service. Rob is always very fast to respond and super helpful!

Easy to use and the customer support is superb!

Great customer service! Had some help getting my initial implementation up and running. Service was easy, fast and worked exactly as needed. Thank you! Will be using this app for all my local rental equipment.

App is exactly what we were looking for. We were looking for an appointment app with customizability and easy to understand and this app ticks all of the boxes! The support is really helpful and replies on time. They helped extensively and answered all of our inquiries clearly. Really appreciate their assistance!

Very good app with a nice chat for answering your question quickly. I use the app for more than 1 year and It's allowed me to rent game and planned event in my store.

We have been using BTA to manage our rental store for about 1 year now. We ship rental products to our customers and they return the products after their rental period. This application is excellent. The integration with Shopify is super easy. The initial setup and then the integration of new products is extremely quick and smooth. You can add an individual lead time and a lag time for each product. This is especially important for us as we have to take shipping times into account when managing our inventory. You can also add different locations etc. wich are not using since we are shipping our products. The customer interface looks great and booking is very intuitive. It is also very easy to make manual bookings. After a booking you get an email with an ics file that you can add to your Outlook calendar for example. You also have a calendar in the backend. The customer service is excellent. They will help you extremely quickly, which is very important because you will get disappointed customers and lose a lot of money if your booking system goes down. They will also help you with very specific problems and go to great lengths to find a solution. They will never leave you alone with a problem. The pricing is also fair. I think in the past there was no booking limit that came with your plan. But considering the value BTA provides to our small business, I think all pricing levels are still more than OK. The only thing on my wish list is a better calendar in the backend. A few small adjustments would be extremely helpful from my perspective. 1. Include the option to include/exclude lead time and lag time in the appointments. Currently, the calendar only shows the booking appointment itself + the lag time. In our case, the lead time reflects the time we need to ship our product to our customers. If we could include this information in our calendar, we would know when to ship the product to our customer from our calender. 2. Custom color coding for the appointments. It would be great if we could change the color of the appointments. Then we would have a better overview of the events. In our case it could look like this: blue - confirmed booking red-shipment initiated purple-product at customer green - product back in stock. 3. Synchronization with Outlook calendar (the others are more important) These small changes would make inventory management easier and more convenient. However, it is by far the best solution we have tested so far. We are very happy with it. Easy to use, good interface, perfect support, fair pricing. Thank you BTA team We love you Tom