BTA Appointment Booking App

We have been using BTA since 2019 and it has been meeting our needs for appointments, classes, and events. When we need help with a technical issue, the support time always prompt and helpful.

I initially found the app a little confusing to operate, but they have very helpful instructions that I was able to easily follow. Additionally, their support team has been very helpful (honestly more helpful than I have ever found a support team before).

So far this app is doing everything we want it to be doing. We are using it now for equipment rentals both off site and on site. We use it for scheduling and posting our group classes and we are just starting to use it for private lessons. Support has been helpful. When I get stuck setting something up they have helped within an hour even on weekends. Very happy with this and plan on implementing even more capabilities (such as waiver documents for some rentals).

We have been using BTA for over a year now and are very happy. The team are very quick to reply if we have any questions or need help in any way. Great customer service!

2026 Update Had a business impacting technical issue, which Shopify couldn’t fix. Went back to BTA & they resolved the problem. As always, great technical support & ruddy good booking system. Thanks Just Fabulous. It works so well for us to get students to book courses online with no administration intervention. Allows multiple payment options to work seamlessly with the booking. Took a little while to iron out some display options, but now it's how we like it. Great support too. Great App, get it if you need to sell courses and book online.

Using this app to book private groups as well as classes for a yoga studio. Top notch support. Saved me hours and we ended up with exactly what we wanted.

My experience with bookthat app was top tier. I needed help setting up a custom page embed, their representative, Albert, did it free of charge.

Very helpful customer service. I was helped by Albert, he immediately fixed my issue and did so with ease and in a timely manner. Would highly recommend!

Great app! The customer service is very helpful and always present. They understand the issue and help immediately.

Réponse très rapide pour chaque demande d'assistance que j'ai fait. Beaucoup d'options pour les calendriers !

Great App! Does exactly what I need it to for my Candle Making Workshops. And anytime I have had questions the quick response time is fantastic.

de app werkt prima, de helpdesk reageert erg snel. tot nu toe erg tevreden. wij verhuren LEGO en waren al lang op zoek naar een goede app. die hebben we nu dus gevonden

Soporte de Bookthatapp tiene muy buena disposición para solucionar los problemas, aplicación muy fácil de entender y administrar. Gracias!

We use this app to set up a reservation system for a clothing shop. Great service and quick response! Every time we need help with setting up the widget or configurations, they are always there to fix problems for us. Also, thank you, Albert, for the fast responses!

Thank you! Great service every time I have a question to help me with the configuration and setups. It's all about the getting me unstuck and this team knows how to do it!

We plan to use this app to book studio classes and we have had nothing but a great experience with the customer service team any time we have questions. Rob is the MAN! Very on top of his work. Stand by the app so far, simply on the fact that it is so EASY to use and EASY to ask questions.

AMAZING!! Customer support made the transition to a new theme stress-free!! I have been using BTA for over two years, and it has worked great for scheduling and notifying my customers. Today I took a new Shopify to active and had a few minor issues I couldn't figure out. Rob B. was on it! He had both issues fixed in seconds and my site is looking and performing perfectly!

Scooter rental biz in Las Vegas. Absolutely LOVE the support provided. Platform and workflow is simple once its set up correctly. Keep up the great work!

So to be honest integration is not always easy and selfunderstanding but the support is always available and is taking care until everything is well set-up to meet the needs of our store. We are happy with the integration now and the support as well. Thank you for your help!

Very powerful app. It is by far the most customisable app I have come across, once you get used to it. The support team is very helpful and respond quickly. Seems difficult to make styling changes to the dawn theme when it comes to placing widgets next to products, however, I maybe just unaware of the proper actions to take. Highly recommend this app. Thanks team!