All reviews

Rating Breakdown

  • 5
    84% (428 ratings)
  • 4
    8% (43 ratings)
  • 3
    1% (5 ratings)
  • 2
    2% (9 ratings)
  • 1
    4% (21 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

April 26, 2017

So far it's been a big improvement on our old site. Customer service is quick to assist us, although there's been a few times when I have been made to feel a little silly when I ask for help! It's still early stages, but I'm happy with the system thus far.

Using app

2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

April 15, 2017

A really powerful booking system and very helpful support team. This has given our business just what we needed!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2017

works very well. support has been always available. recommend this app to anyone needing a calendar app for their shopify platform

Store

Cbca

Using app

Over 7 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 28, 2017

Great product! Very responsive customer service--we purchased installation and there was an error that was fixed immediately. I love what BTA lets our customers do!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2017

for the standard calendar booking it is quite good. The support is good. All in all I am content with the app.

Using app

About 2 years

Total reviews

6

Average rating

4.7

5 / 5 Share

Feb. 13, 2017

The app is fantastic and I highly recommended. I wish a few extra features were added for my convenience - such as the option to control all customer facing parameters, not just some - but I am sure these options will soon be available from such a great team.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 8, 2017

Very good solution for bookings. Customer support did excellent job helping to customize the app for our needs. www.axesschronos.com

Store

Ax Ch

Using app

Over 1 year

Total reviews

7

Average rating

4.3

5 / 5 Share

Jan. 25, 2017

Great solution! Blends so well with Shopify, great support. What more can you ask for..? :)

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 17, 2016

This app is a good solution for our classes. Support is quick and responsive. Setup was little complicated since we have a few ways to book our classes, but again, support was quick to assist!

Using app

9 months

Total reviews

7

Average rating

4.9

5 / 5 Share

Dec. 11, 2016

We use Book That App for our paddlesports outfitting business to manage our guided tours, paddling lessons, and rentals reservations. The developer helped us tweak the initial set-up, and it has done everything we've needed and expected it to do ever since. The majority of our clients book our services online now, and the app has saved us dozens and dozens of man-hours compared to handling the bookings manually. The e-mail reminder service and online calendar features are an absolute bonus! We would 100% recommend Book That App to other businesses looking for something similar. Ed & Tanya Sullivan Grand River Kayak

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 6, 2016

Being a rental site BookThatApp is an invaluable tool for my business. The installation was straightforward and help was just around the corner when I needed it. I've been using BookThatApp for about 6 months now without a single issue.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2016

Does exactly what is says! Excellent support team, they helped me out with CSS installations in less than 1 day.

Using app

3 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Nov. 29, 2016

Great potential! Not the most straight forward to install but there is a paid service to have it done. Would highly recommend that unless you really know what you are doing. If you have a problem then take screenshots and send them with your initial ticket. It will help speed things along. As has been mentioned, a number to call or even a live chat would be very much appreciated! I think that would really improve this app. Again, great potential. Have had a few issues but in the end BTA has always managed to resolve them! Would be nice to have feedback on how an issue was caused or solved but in the end the app working properly is what matter.

Using app

4 months

Total reviews

12

Average rating

4.9

5 / 5 Share

Nov. 28, 2016

Seems good so far. Set up can be a bit tricky if you're not familiar with editing your liquid files but the Zetya help seems pretty good. Seems to be just what we were looking for.

Store

Airhole

Using app

Over 1 year

Total reviews

2

Average rating

5.0

4 / 5 Share

Nov. 23, 2016

So far good - just tring to work things through.

Using app

4 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 13, 2016

have set up just the way I needed it, easy to deal with fast response Joe www.jjjkentertainment.com.au

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2016

Works great! Simple and easy to use. Lots of different configurations available.

Store

Mindzai

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 3, 2016

As far as I know this is the best option for running an online rental service via the Shopify platform. It can be a little confusing at times because it is very comprehensive and allows you to do many things, but do not let that deter you from checking out this app because their customer service is extremely helpful and can address any confusion you may have in an incredibly concise manner. One of the very best things about BookThatApp is that its company Shopify Concierge is EXTREMELY FAST AND HELPFUL with their customer service! I cannot over-emphasize how quick and coherent they have been with helping me out. They have responded to pretty detailed questions of mine within hours of me submitting them, and their support goes far above and beyond what we tend to expect from most tech companies these days. So far I am very satisfied with this app and their service. I would certainly recommend it to anyone else seeking to implement an online booking system into their rental company's website. A+

Store

Samplr

Using app

About 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 2, 2016

Fit exactly to my requirement. Thanks BTA

Using app

About 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 2, 2016

I'm a bit slow so the epic amounts of options took me a while to work out. Once my brain sorted itself out I discovered there's not much BookThatApp can't do. Keep up the good work.

Using app

Almost 5 years

Total reviews

1

Average rating

5.0