Appointment Booking App | BTA

Feb. 8, 2017

Very good solution for bookings. Customer support did excellent job helping to customize the app for our needs. www.axesschronos.com

Jan. 25, 2017

Great solution! Blends so well with Shopify, great support. What more can you ask for..? :)

Dec. 17, 2016

This app is a good solution for our classes. Support is quick and responsive. Setup was little complicated since we have a few ways to book our classes, but again, support was quick to assist!

Dec. 11, 2016

We use Book That App for our paddlesports outfitting business to manage our guided tours, paddling lessons, and rentals reservations. The developer helped us tweak the initial set-up, and it has done everything we've needed and expected it to do ever since. The majority of our clients book our services online now, and the app has saved us dozens and dozens of man-hours compared to handling the bookings manually. The e-mail reminder service and online calendar features are an absolute bonus! We would 100% recommend Book That App to other businesses looking for something similar. Ed & Tanya Sullivan Grand River Kayak

Dec. 6, 2016

Being a rental site BookThatApp is an invaluable tool for my business. The installation was straightforward and help was just around the corner when I needed it. I've been using BookThatApp for about 6 months now without a single issue.

Dec. 2, 2016

Does exactly what is says! Excellent support team, they helped me out with CSS installations in less than 1 day.

Nov. 29, 2016

Great potential! Not the most straight forward to install but there is a paid service to have it done. Would highly recommend that unless you really know what you are doing. If you have a problem then take screenshots and send them with your initial ticket. It will help speed things along. As has been mentioned, a number to call or even a live chat would be very much appreciated! I think that would really improve this app. Again, great potential. Have had a few issues but in the end BTA has always managed to resolve them! Would be nice to have feedback on how an issue was caused or solved but in the end the app working properly is what matter.

Nov. 28, 2016

Seems good so far. Set up can be a bit tricky if you're not familiar with editing your liquid files but the Zetya help seems pretty good. Seems to be just what we were looking for.

Nov. 23, 2016

So far good - just tring to work things through.

Nov. 13, 2016

have set up just the way I needed it, easy to deal with fast response Joe www.jjjkentertainment.com.au

Nov. 4, 2016

Works great! Simple and easy to use. Lots of different configurations available.

Nov. 3, 2016

As far as I know this is the best option for running an online rental service via the Shopify platform. It can be a little confusing at times because it is very comprehensive and allows you to do many things, but do not let that deter you from checking out this app because their customer service is extremely helpful and can address any confusion you may have in an incredibly concise manner. One of the very best things about BookThatApp is that its company Shopify Concierge is EXTREMELY FAST AND HELPFUL with their customer service! I cannot over-emphasize how quick and coherent they have been with helping me out. They have responded to pretty detailed questions of mine within hours of me submitting them, and their support goes far above and beyond what we tend to expect from most tech companies these days. So far I am very satisfied with this app and their service. I would certainly recommend it to anyone else seeking to implement an online booking system into their rental company's website. A+

Nov. 2, 2016

Fit exactly to my requirement. Thanks BTA

Nov. 2, 2016

I'm a bit slow so the epic amounts of options took me a while to work out. Once my brain sorted itself out I discovered there's not much BookThatApp can't do. Keep up the good work.

Oct. 30, 2016

It has a lot to offer, and they are very helpful. My only concerns are when I can't access it as the site is down (seems to be more frequent lately), and I still get the occasional double booking on the site (which they can't seem to re-create/fix), this is infrequent however. When it works it is great. I would appreciate a number that could be called instead of always emailing when there is something I need help with.

Oct. 27, 2016

I couldn't run www.thesoundparcel.co without BookThatApp. It has been a fantastic tool for our music equipment rental business. The app itself is wonderful and the developer has been helpful with projects that have come up along the way.

Oct. 25, 2016

Took a little bit of setting up and time to wrap our heads around but this app let us do exactly what we needed.

Oct. 4, 2016

There is definitely room for improvement, but we are thankful that it exists as there is no other platform available through Shopify.

Sept. 18, 2016

Trialled this app for our store, and it has a completely breaking bug - the calendar on mobile constantly resets itself to the same view no matter what the user chooses. Contacted support and they simply told us they couldn't reproduce the issue and hence couldn't help. We sent them detailed explanations of what was a very easy to reproduce problem, and we reproduced it ourselves with over 30 of our customers across the whole gamut of mobile devices - android, apple, various levels of iOS and android OS; the developers still continued to tell us that they couldn't reproduce it, so we stopped wasting time trying to get them to fix it. If the level of support for the product is "despite the fact that you can reproduce it on every device you've tried it on, we can't, so we're going to assume there is no bug" it's definitely better to avoid it then use it. Very poor support experience. You should be going out of your way to help someone with a bug this major, and in the process fix your product, rather than denying its existence - it's almost childish!

Sept. 16, 2016

Helped me really well with my booking business.