All reviews

Rating Breakdown

  • 5
    87% (323 ratings)
  • 4
    6% (24 ratings)
  • 3
    1% (3 ratings)
  • 2
    2% (6 ratings)
  • 1
    4% (13 ratings)

Reviews with Text

  • 99% (364)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 12, 2024

This app is very useful and I also got a very good service from D'angelo. He helped implement what I needed and took time to explain to me how to do it, thank you!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

We are grateful that you took the time to leave us an awesome review! Thanks for choosing us, and we look forward to continue serving you 🙂.

5 / 5 Share

Dec. 15, 2023

Just brilliant customer service and help is there when needed. App works perfectly too ;). No bad word to say and have been using for years.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your awesome review! And we're happy that you are enjoying our app and our services 🙂!

5 / 5 Share

Dec. 6, 2023

I recently had the pleasure of using BookThatApp for my business, and I cannot express enough how fantastic this app is! From seamless integration to a plethora of customizable features, it has truly transformed the way I manage bookings. The user-friendly interface made setting up my booking system a breeze. I was able to tailor it to fit the unique needs of my business effortlessly. What sets BookThatApp apart though, is their exceptional customer service team. Whenever I had a question or needed assistance, their support team was not only quick to respond but also incredibly knowledgeable and helpful. They went above and beyond to ensure I had a positive experience with the app. Their dedication to customer satisfaction is truly commendable. It's evident that they genuinely care about their users and are committed to providing top-notch service. I felt supported throughout the entire process, and their team's expertise added immense value to my business operations. If you're looking for a reliable and feature-rich booking app with unparalleled customer support, look no further than BookThatApp. I wholeheartedly recommend it to anyone seeking a hassle-free and efficient booking solution. Five stars without a doubt!

Using app

About 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Oh my! From the team at BookThatApp, we are grateful for the time you took out of your day to write us such a well-written review! From the depths of our hearts, thank you for such a detailed and in-depth review of our product and support team. We appreciate you ❤️

5 / 5 Share

Dec. 5, 2023

BTA hat schon mehrmals mehrere Probleme lösen können. Der Kundenservice ist fast sofort da, sehr höflich, hilfsbereit und lösungsorientiert. Besseren Service gibts nicht. Allein nur deswegen 5 Sterne

Using app

Over 3 years

Total reviews

7

Average rating

5.0

Developer Reply

Wir freuen uns sehr, dass Sie sich die Zeit genommen haben, uns eine ehrliche Bewertung zu schreiben. Vielen Dank vom Mond und zurück! Wir freuen uns, Sie weiterhin bedienen zu dürfen 🙂!

5 / 5 Share

Nov. 30, 2023

Such an amazing app & Tech support is quick 5 stars all the way

Using app

About 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your amazing review! We truly appreciate you 🤩!

5 / 5 Share

Nov. 28, 2023

D'Angelo responded quickly and thoroughly! All of my questions were answered much sooner than expected!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

This review was celebrated with our team 🥳! Thank you for taking the time to leave your feedback. We greatly appreciate it!

5 / 5 Share

Nov. 15, 2023

So far we really enjoy this app!! D'Angelo has been so much help, he responds right away and has gone above and beyond!!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you immensely for your fantastic 5-star review highlighting our customer support! We're thrilled to hear that our team was able to assist you effectively. Providing top-notch support is a priority for us, and it's incredibly rewarding to know that our efforts have made a positive impact on your experience. Your feedback is invaluable to us. Should you ever need further assistance or have suggestions for how we can continue to improve, please don't hesitate to reach out. We're always here to help and eager to make your experience even better. Thanks once again for choosing our app and for taking the time to share your experience. We truly appreciate your support.

5 / 5 Share

Nov. 9, 2023

Very helpful Customer Service when we first launched our site and needed some help making sure our bookings were getting loaded. Thank you so much for your timely response!!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the glowing 5-star review! We're delighted to hear that you had a positive experience with our customer support team. Providing excellent support is a top priority for us, and we're thrilled to know that our efforts have made a difference for you. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to help and ensure you have the best possible experience with our app. Thanks again for your kind words and for choosing our app! Warm regards, BookThatApp Support Team

5 / 5 Share

Nov. 7, 2023

D’Angelo was so helpful. He found a very weird issue with an app being embedded in our sites code blocking bookings. In a matter of minutes the site was back up and running. I am so grateful

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Your feedback is very well received! Thank you for taking the time to leave us such a great review! I'll let D'Angelo know that his efforts were appreciated!

5 / 5 Share

Nov. 1, 2023

D'Angelo was very helpful! He had a lot of knowledge and solve my issue very fast. Thank you again!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

We're thrilled to hear that you're satisfied with our support! Your 5-star review is greatly appreciated. If you ever need anything, please don't hesitate to reach out. We're here to help.

5 / 5 Share

Oct. 6, 2023

BTA has been perfect for our service based business and the support has been top notch!

Store

Leprd

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Wow! We're so happy to have exceeded your expectations. Thanks for taking the time to share your positive feedback. It's customers like you who make our job a true pleasure.

5 / 5 Share

Sept. 25, 2023

Excellent customer service. Rob is always very fast to respond and super helpful!

Store

Endless

Using app

5 months

Total reviews

12

Average rating

4.9

Developer Reply

We're delighted that you're happy with your support! If you have any friends or family who might benefit from our app, please don't hesitate to refer them to us.

5 / 5 Share

Sept. 15, 2023

Easy to use and the customer support is superb!

Using app

9 months

Total reviews

5

Average rating

5.0

Developer Reply

Your satisfaction is our top priority. We're grateful that you chose us and look forward to continuing to serve you with excellence.

5 / 5 Share

Sept. 8, 2023

Great customer service! Had some help getting my initial implementation up and running. Service was easy, fast and worked exactly as needed. Thank you! Will be using this app for all my local rental equipment.

Using app

5 days

Total reviews

4

Average rating

5.0

Developer Reply

It's customers like you that make our job a pleasure. We're elated to have provided you with a great experience. If you ever have any suggestions for how we can improve, please let us know.

5 / 5 Share

Sept. 7, 2023

App is exactly what we were looking for. We were looking for an appointment app with customizability and easy to understand and this app ticks all of the boxes! The support is really helpful and replies on time. They helped extensively and answered all of our inquiries clearly. Really appreciate their assistance!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your kind words and your trust in us. Your 5-star rating makes all the hard work worth it. We are always happy to provide our assistance.

5 / 5 Share

Aug. 7, 2023

Very good app with a nice chat for answering your question quickly. I use the app for more than 1 year and It's allowed me to rent game and planned event in my store.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for your great review 😊!

5 / 5 Share

Aug. 6, 2023

We have been using BTA to manage our rental store for about 1 year now. We ship rental products to our customers and they return the products after their rental period. This application is excellent. The integration with Shopify is super easy. The initial setup and then the integration of new products is extremely quick and smooth. You can add an individual lead time and a lag time for each product. This is especially important for us as we have to take shipping times into account when managing our inventory. You can also add different locations etc. wich are not using since we are shipping our products. The customer interface looks great and booking is very intuitive. It is also very easy to make manual bookings. After a booking you get an email with an ics file that you can add to your Outlook calendar for example. You also have a calendar in the backend. The customer service is excellent. They will help you extremely quickly, which is very important because you will get disappointed customers and lose a lot of money if your booking system goes down. They will also help you with very specific problems and go to great lengths to find a solution. They will never leave you alone with a problem. The pricing is also fair. I think in the past there was no booking limit that came with your plan. But considering the value BTA provides to our small business, I think all pricing levels are still more than OK. The only thing on my wish list is a better calendar in the backend. A few small adjustments would be extremely helpful from my perspective. 1. Include the option to include/exclude lead time and lag time in the appointments. Currently, the calendar only shows the booking appointment itself + the lag time. In our case, the lead time reflects the time we need to ship our product to our customers. If we could include this information in our calendar, we would know when to ship the product to our customer from our calender. 2. Custom color coding for the appointments. It would be great if we could change the color of the appointments. Then we would have a better overview of the events. In our case it could look like this: blue - confirmed booking red-shipment initiated purple-product at customer green - product back in stock. 3. Synchronization with Outlook calendar (the others are more important) These small changes would make inventory management easier and more convenient. However, it is by far the best solution we have tested so far. We are very happy with it. Easy to use, good interface, perfect support, fair pricing. Thank you BTA team We love you Tom

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, We truly appreciate you taking the time to write us such a great review. We will document your requests for the team to review and consider for a future update. Thank you! Cheers, BookThatApp Support Team

5 / 5 Share

Aug. 5, 2023

I've been searching for a good booking app for long time and almost gave up, until I found this app. It 's the MOST comprehensive appointment and hotel booking app out there. They have every single feature you can think of and didn't think of, and it's bug free. Since it's such a complex app, it took me some time to figure out how to use it and try to understand every setting. The support was super helpful and patient answering my questions, and implemented my customized requests. If you need a booking app, this is the one.

Using app

About 1 month

Total reviews

11

Average rating

4.3

Developer Reply

We're happy to hear that you're enjoying our app and that you're happy with our support. Thank you for your great review!

5 / 5 Share

Aug. 3, 2023

Great app that works well with Shopify to handle class bookings for our training centre. The automated features streamline a lot of communication which means more efficiency us and more transparency for the customer. Any tech issues have always been handled promptly and professionally by the support team. Highly recommend these guys!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the recommendation 😊! And for the awesome review!

5 / 5 Share

July 26, 2023

this app covers a lot of options. If something isn't working the way you expected, just as the support team. they're vary knowledgeable on their product and in my experience are quick to respond and help you fix up your errors!

Using app

About 2 years

Total reviews

3

Average rating

4.7

Developer Reply

We appreciate your review! Thanks for taking the time to write us one!