BOOSTER SEO & IMAGE OPTIMIZER

Hi LongSkisTruck, ​ ​I'm sorry to hear that you got charged recently. However, upon checking Shopify's records, this appears to be a valid charge since the billing period for the said charge was for November 18 to December 18, 2025. Like what you mentioned, you canceled on the 17th of December or the day before your plan renews again(18th), which means you won't get charged anymore for future billing periods like the December 18 to January 18, 2026 bill, and so on. Like all subscription plans, it is postpaid, which means you are billed for the service after you use it. ​Please note that these charges are done automatically by Shopify's system as they take care of all billing processes on behalf of third-party apps like ours, and this does not require our intervention at all. We're only able to process appropriate refunds/credits on our end. That said, we always aim to be considerate of our valued users. As a courtesy, we’ve gone ahead and processed a full refund of this charge for your store. You should see the refunded amount reflected in your payment account within 3–5 business days. We also sent you emails regarding this concern of yours, but it looks like you haven't read them yet. If you can't find them in your inbox, we suggest checking your spam folder. We wish you and your business all the best! If you have any other questions or concerns, please feel free to reach out again. Regards, Darrel

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