BOOSTER AI SEO OPTIMIZER
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The product is good, useful and this is some of the best customer service experience I've ever had.
It's music to our ears that you are happy with our customer service! Your 5-star review is much appreciated! 🌟 - Kevin
Alex helped me very well. Thanks Alex! I am definitely satisfied with the booster app. Gotta explore the app a bit more but so far it is easy to navigate.
Thank you so much for the amazing 5-star review! Means the world to us and we are here for you anytime. 😊 - Kevin
Upon deleting the app, my product page Tabs are set to "Facebook" for some reason. All my product pages, the tab says "Facebook". All my Meta data was gone upon deleting the app. For the homepage, it just displays the link on the tab. Before it the name of the store. This was NOT the case before installing this app. There are MANY other reviews who share the same experience. STAY AWAY! -- EDIT -- I was told the app doesn't "add any code" to my HTML and upon checking it DID! They literally LIED. Upon removing this code, my tab titles went back to normal. Still checking the other META DATA. Horrible app.
Hi TheMillenniumBride, Darrel here from Booster Apps. So sorry to hear that the meta title of your site changed to Facebook after uninstalling our app. Uninstalling our app should automatically re-enable your meta title from Shopify, however, looks like that is not the case here with your site's theme. We'd be happy to look further into this. In order to do that we'll need collaborator access to your shop so that we can check your theme's code, we've sent a collaborator request to your Shopify admin. Once you accept that request, please reply to the email we sent you so that we can fix this as soon as possible. Again, we sincerely apologize for this inconvenience. Regards, Darrel *Update May 2023:* Darrel here, Support Manager at Booster SEO! I just wanted to personally follow up with you and let you know our SEO Support team sent you an update email to help make things right and resolve this, but we haven’t heard back from you yet. Let us know if there’s anything we can help with – and you can reach us anytime at [email protected]
Just recently installed the app and having a look at this stage. The first impression is pretty positive and the support from Trish was very helpful for verifying our store. Thanks a lot.
Hi La Petite Chocolate team! 👋 Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team here at Booster Apps will be delighted to assist you! Best regards, Kevin
AINDA ESTOU ENTENDENDO O QUE FOI FEITO, MAS FUI MUITO BEM ATENDIDO. TENTAREI REVISAR APOS O PERIODO DE AVALIAÇAO
Muito obrigado pelas 5 estrelas! Se surgir alguma dúvida ou se pudermos ajudar ao longo do caminho, é só nos avisar. -Kevin
jon was very helpful in answering my questions regarding the booster app. he was knowledgable and polite. mahalo for your help, jon! debora
We're glad that we were able to provide you with helpful and knowledgeable customer service. However, we would love to hear more about your experience with our app and your suggestions on how we can improve to earn 5-stars. Thank you for your business! - Kevin
After I installed the app, I tried to set up the app by myself, and I got stuck. Thanks Trish for your support. You helped me set up the app and showed me how to use the app correctly. I appreciate your help.
We're glad we've assisted you in setting up the app and showed you how to use it correctly. Thank you for taking the time to leave a review! - Kevin
Nice and quick respons on the chatt and the overall experince of the app is that it is easy to manage.
Thank you for your positive feedback on our app and services! If there's anything else we can do along the way, just let us know. - Kevin
Yaci was great!!! She helped me verify my store. On top of that, she guided me on how to edit my favicon for my store. I really appreciated that very much.
Our team is always happy to help with any issues you may encounter, and we're glad to see we've provided you with excellent customer service. - Kevin
Their support was quick and the setup was seamless. Couldn't ask for more from a company built around SEOs.
Thank you for taking the time to leave us a positive review! Let us know if there's anything else we can do to help you with your SEO needs. - Kevin
I haven't used the app yet as I've only just installed it, but Izzy in support was super communicative and helped me out a bunch. I'm sure if I need help in future, support will be fab.
We're confident that our support team will remain there for you. Thanks for choosing our app and for leaving a 5-star review! - Kevin
Easy Set up and instant support - if the app works as well as the set up it should be amazing. Good to go.
We're confident that our app will work seamlessly for you, and we're excited for you to use it. Thanks for choosing us, and we hope you have a great experience! - Kevin
I'm sure the app works for many people but for me I didn't like the changes it made to my URL's. But the worst part was when I uninstalled the app it removed MOST of my ALT-Text from images which existed before the app was installed. I contacted support and there was nothing they could do other than apologise. It's not fair to offer an app that when the subscription is cancelled, it removes hours of hard work which was put in BEFORE the app was installed. I have about 300 images I need to go and add image text to now.
Hi Aaron Bryan here from Booster Apps Support. I read your recent app store review and we're so sorry to hear that you encountered issues whilst using our app to improve your SEO. Something I'd like to clarify is that our app does not remove your ALT text once uninstalled, the ALT text will remain if the app is uninstalled. However, we would like to investigate this and get to the bottom of what happened. I have followed up with an email to you personally, in which we would be happy to hear from you and get to turn around your all-over experience using our app. Looking forward to hearing from you. Regards, Bryan. *Update July 2023:* Darrel here, Support Manager at Booster SEO! I just wanted to personally follow up with you and let you know our SEO Support team sent you an update email to help make things right and resolve this, but we haven’t heard back from you yet. Let us know if there’s anything we can help with – and you can reach us anytime at [email protected]
Yaci was smart, professional, courtious and patient. My highest regard for her. World class support. It's rare to encounter a person with this special and unique skill set. Give her an extremerly generious raise :: she deserves it!
Our team takes great pride in providing world-class support to our customers! We appreciate your kind words and thank you for choosing our app. If any questions come up or if we can help along the way, please don't hesitate to let us know. Our team here at Booster Apps will be delighted to assist you. All the best, Kevin
Thanks for the help and suggestions to get our website optimized properly. Much appreciated from the PB Team
Thank you so much for the positive 5-star review! Means the world to us and we are here for you anytime. 😊 Cheers, Kevin
Initial feedback. The app was much quicker to install and work with than others that I've used. The autopilot features are making it a breeze to get SEO under control and let me focus on business. Izzy was fantastic in our setup chat; the entire process took less than 5 minutes.
Thank you for taking the time to share your positive feedback with us! Our team is always here to help and we take great pride in providing efficient and effective solutions to our customers. Please don't hesitate to contact us again if you need further assistance. Best regards, Kevin
Excellent support - To Someone who has no idea about SEO, they explained everything in plain English so I could understand. Highly recommend!
We're glad to hear that we were able to provide you with clear and easy-to-understand explanations about SEO. Our team is dedicated to helping our customers succeed, and we take great pride in being able to provide excellent support. We appreciate your recommendation, and thank you for using our app! All the best, Kevin
Nice support in verifying my online store. Quick answers and useful tips. The Booster Apps help me to get my store ready for Google. Thanks a lot!
Our team is dedicated to providing helpful and informative support to our customers, so we're happy to hear that we met your expectations. Thank you for choosing our app, and please don't hesitate to contact us if you have any further questions or concerns. We're always here to help! Cheers, Kevin
Trish was amazing to work with! So responsive and helped me answer all my questions! I am very excited to use this app for my business
We're excited to hear that you're looking forward to using our app for your business! We're confident that it will be a great asset to your business, and we look forward to seeing your success with it. Cheers, Kevin
Carmel was very helpful. Knowledgeable and gave lots of valuable information to help grow my Shopify store.
Providing fast and knowledgeable customer support is a top priority for us, and we're glad to hear that we were able to deliver that for you. Thank you for the positive feedback and for choosing our app! Cheers, Kevin
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