All reviews

Rating Breakdown

  • 5
    87% (7,235 ratings)
  • 4
    8% (704 ratings)
  • 3
    2% (137 ratings)
  • 2
    1% (45 ratings)
  • 1
    2% (159 ratings)
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1 / 5 Share

March 8, 2020

Well, three clicks to seo optimization? click one, install, click 2, optimize images, whoops 404 page not found. Odd as one of their key features was to protect against 404 and I get one from using their app. Hmmm...

Using app

2 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, sorry to hear you had an issue with the app ☹️ I've checked our error tracker and I can't see any current issues. Unfortunately it looks like you didn't leave a support request - if you'd like to leave a request inside the app I'd be more than happy to help fix this asap. Cheers Stuart

1 / 5 Share

March 8, 2020

Would definitely NOT recommend is you want a reliable app. Support is horrible. This is the 5th day that I am trying to have my issue solved as my products are not synching . (I changed product titles and now the links are not matching). Support is not responding. They only replied me with one email asking where the screenshot is. I have sent the screenshot and replied to it many times. Yet no response again. They will leave you just like that. Useless app if no caring support. This is almost like Scam. By the way you keep on saying that you sent me email but your answer is very outdated because I keep on replying to your last sent but then you never reply. Delayed or no support. Unprofessional childish company

Using app

3 days

Total reviews

7

Average rating

2.9

Developer Reply

Hi Cherlita, I'm sorry to hear about your experience here. We've been sending emails and not getting any response back ☹️ Here is our latest sent on March 3rd. 👉https://share.getcloudapp.com/6quBr06B I'd be more than happy to help you resolve any issues if you'd like to reply to our emails - please feel free to also email me directly at [email protected]. Cheers, Stuart

1 / 5 Share

Feb. 3, 2020

The app cannot be accessed after few minutes ! I've requested support and they 1st answered and ask me to wait 24h but nothing changed and since then no replies from the developer and the app still not reachable !

Using app

15 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, My sincere apologies for the hassle here. I missed your ticket in our support inbox and take full responsibility for that ☹️ Cheers Stuart We were performing a short maintenance window during this time. If you still have any issues please feel free to follow up with the original ticket. I'd be more than happy to try make up for our error here. 😞 Cheers Stuart

1 / 5 Share

May 11, 2020

Echt een geweldige app. In een paar seconden heb je al de belangrijkste dingen voor elkaar, zoals de ALT-tekst voor afbeeldingen, om goed gevonden te worden. Handmatig ben je hier echt een dag mee bezig. En gratis ook nog. Update: Heb de app alsnog verwijderd, omdat er te veel reklame kwam om te upgraden. Het lijkt er nu op dat er een stukje code is achtergebleven, waardoor mijn webshop erg traag is geworden na het deinstalleren. @admin, kunnen jullie een linkje sturen met instructies om de app juist te verwijderen? Als jullie het hier bijhouden op de forum, en als het lukt om de overbodige app bestanden te verwijderen, zal ik mijn waardering weer aanpassen.

Using app

3 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Jan. 4, 2020

i'm not seeing my products or my website rank any higher on google search. I see my store name on like the 7th page, but I don't see any of my products when I type the keywords into google. So I don't think I'm going to keep this app after the free trial is over.

Using app

3 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, Apologies for the late response here. I'm afraid installing this app will not guarantee your store will jump to the first page of Google. We strongly disagree with any app that can increase rankings in Google like this. The app is designed to automate all of your technical SEO on your store and follow Google best practices. This saves thousands of dollars and countless hours in manual and tedious technical work. SEO is a marathon that requires a link building strategy alongside your technical SEO. Here's our getting started article which goes into detail on this. https://seo-optimizer.boosterapps.com/article/1188-what-will-this-app-do-for-my-seo Cheers Stuart

1 / 5 Share

June 8, 2020

Believe me this app owner and this company system is very much narow, this app owner is dirty minds of people, fow why? i used this app before but not a free version , i used paid version before .i used this app 2 months, its totally useless you never get rank from this app because google seo ranking is not easy . they said in this no need code required but they are injected 3-4 codes on your thime liquid you can find it. without your permission they are pushed it , i request this team 4times please remove the code my site is slowly loading, they directly denayed my request , they replied me check the video you remove it that's it. please , please , please do not install this app if you need any screenshot i can share with you.

Using app

About 1 month

Total reviews

16

Average rating

3.2

1 / 5 Share

Dec. 4, 2019

i uninstalled this app to use another and was still charged 24.99 on my shopify bill. I uninstalled before the trial period ended and did not sign up for any pro plan... i want refunded

Using app

8 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Nov. 4, 2019

I am on the trial currently and i am having the most difficult time with this app. Reasons: * Since the trial started last week, I have wasted DAYS inputting the same information on the same products as the app doesn't seem to want to save my details as it keeps on giving multiple error messages and plus when I compare the details which shopify has, for example 'Meta Description' it hasn't picked up the Booster app Meta Description which it is supposed to * I keep on getting an error which says: 'Looks like there is another SEO app installed, causing conflicts with your theme files. We can fix this for you in one click. ' along with a button which says along the lines of 'We can fix this just click here' which I subsequently did and then I get another error message which says ' Looks like there was an issue updating this. Our team has been alerted and are on it ' Now during the week I was clicking on this button multiple times and no-one reached out to me providing an update on this issue until I sent them an email on 31st October last week. This goes to show there was no initiative in keeping the customer up to date unless the customer contacted them first, which is ridiculous Overall feeling about this app: Honestly for me this app hasn't done it's job and the time wasted on the app I could of just done this in shopify instead and everything would of been done by now. What annoys me if that that that they only gave a week trial knowing that depending on how much items you have on your store it would take days, which is not enough for me to evaluate if this app is good or not. I am not happy paying for this app which is not working properly.

Using app

6 days

Total reviews

2

Average rating

3.0

1 / 5 Share

Oct. 26, 2019

Good morning, I am using this product as proof and you charged me $ 24.99, they are thieves

Using app

7 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Oct. 24, 2019

If you want to fail with your business, make sure you have this application. I installed paid version, and this application did nothing for 2 months accept for alt tags which are a free option any way. Their autopilot version is not for Goolge shopping. You will need to go again all over your items and fix them mannually after such "wonderful" service. Moreover, I removed this application month ago, and they continue to charge me with this billing period. Horrible service. I want my money back.

Using app

8 months

Total reviews

2

Average rating

3.0

1 / 5 Share

Nov. 18, 2019

ok... LOVE this app but I must say have had an issue with our Collections tabs not displaying properly after we installed this app. Typically NO BIG deal to fix, right? But getting these people to help, forget it!!! Only email support & they STILL HAVEN'T fixed our issues. Said they would issue one month credit...yah right...NEVER saw that! They do not follow up if you have any issues....HORRIBLE non-existent customer service! Not a fan of their lack of attention to their customers at all. If I ran my biz the way these people do, I would be outta biz. Good luck & good riddance to this app. Guess they got our money, but not anymore... time to move on to an app that actually assists if ya have problems!

Using app

About 1 year

Total reviews

2

Average rating

1.0

1 / 5 Share

Oct. 8, 2019

I used it free and didn't notice any improvement. I uninstalled and now you are charging me. Please assist me in the process to cancel. I have no interest in continuing with this App.

Using app

9 days

Total reviews

2

Average rating

3.0

1 / 5 Share

Oct. 8, 2019

DO NOT use this app if you want alt text images for blind or visually impaired people. I run a shop for disabled people and it is ESSENTIAL that image alt text is properly descriptive for users who rely on screen-readers. After painstakingly entering highly descriptive alt text for each of my product images, this app has overridden EVERYTHING, costing me 20 hours of work in addition to the $25 a month I spend "to never have to do anything manual again". I purposely turned off alt text image optimizer in the autopilot function and this app went ahead and overrode my 20 HOURS of work doing this. Instead there are some really lame, non descriptive alt text descriptions for my images. Even from an SEO perspective, what they have overridden doesn't work any better. I am totally heart broken and disappointed that I now need to sit down and spend another 20 HOURS of work. You have taken my money which is one thing, but now you've taken my time and this is not ok. I can't get my time back but I want my money back.

Using app

About 2 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Sept. 29, 2019

HORRIBLE customer service. They take forever to email back. Had major issues with this app did not work at all.

Using app

23 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Sept. 19, 2019

Unfortunately this app did not work at all for me. After two days still no image Alt text had been changed. So I triggered it again, still not working after a Week no Image alt text changed. I would understand that it takes a bit and slowly get this images done one by one but not non in an entire week seems useless. Also no feedback from support chat. I contacted them 3 times over 4 days. I was looking forward to use this App as it looks good and promised a lot, but then I got extremely disappointed.

Using app

6 days

Total reviews

2

Average rating

3.0

1 / 5 Share

Sept. 18, 2019

I deleted the app after a few hours, and they still charged my the full price of $24.95 a month later. Shopify have asked them to refund me the money, but they have not even bothered to reply. Be very careful if you install this app!

Using app

Over 1 year

Total reviews

28

Average rating

2.1

1 / 5 Share

Sept. 16, 2019

This app is garbage. It leaves behind SO MUCH code. As soon as you stop paying your store slows down immensely. DO NOT DOWNLOAD THIS APP.

Using app

Over 1 year

Total reviews

6

Average rating

1.2

1 / 5 Share

Sept. 12, 2019

Asked for a refund within 5 minutes because my son downloaded the app by accident for the 24.99 a month plan. Emailed them with no response back. Horrible customer support

Using app

About 18 hours

Total reviews

1

Average rating

1.0

Developer Reply

Hi Travis, glad we were able to get this fixed for you and apologies again for the miscommunication on our end. Cheers, Stuart

1 / 5 Share

Sept. 9, 2019

I uninstall the APP yesterday, why I get charged today? Please refund I uninstall the APP yesterday, why I get charged today? Please refund

Using app

4 minutes

Total reviews

2

Average rating

3.0

1 / 5 Share

Aug. 30, 2019

I have sent a few messages asking for support/help but have never received a response. Terrible support/customer service.

Using app

23 days

Total reviews

3

Average rating

3.7