All reviews

Rating Breakdown

  • 5
    91% (3,861 ratings)
  • 4
    5% (211 ratings)
  • 3
    1% (37 ratings)
  • 2
    0% (19 ratings)
  • 1
    2% (99 ratings)

Reviews with Text

  • 90% (3,790)
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1 / 5 Share

Oct. 8, 2019

DO NOT use this app if you want alt text images for blind or visually impaired people. I run a shop for disabled people and it is ESSENTIAL that image alt text is properly descriptive for users who rely on screen-readers. After painstakingly entering highly descriptive alt text for each of my product images, this app has overridden EVERYTHING, costing me 20 hours of work in addition to the $25 a month I spend "to never have to do anything manual again". I purposely turned off alt text image optimizer in the autopilot function and this app went ahead and overrode my 20 HOURS of work doing this. Instead there are some really lame, non descriptive alt text descriptions for my images. Even from an SEO perspective, what they have overridden doesn't work any better. I am totally heart broken and disappointed that I now need to sit down and spend another 20 HOURS of work. You have taken my money which is one thing, but now you've taken my time and this is not ok. I can't get my time back but I want my money back.

Using app

About 1 month

Total reviews

1

Average rating

1.0

1 / 5 Share

Sept. 19, 2019

Unfortunately this app did not work at all for me. After two days still no image Alt text had been changed. So I triggered it again, still not working after a Week no Image alt text changed. I would understand that it takes a bit and slowly get this images done one by one but not non in an entire week seems useless. Also no feedback from support chat. I contacted them 3 times over 4 days. I was looking forward to use this App as it looks good and promised a lot, but then I got extremely disappointed.

Using app

6 days

Total reviews

2

Average rating

3.0

1 / 5 Share

Sept. 18, 2019

I deleted the app after a few hours, and they still charged my the full price of $24.95 a month later. Shopify have asked them to refund me the money, but they have not even bothered to reply. Be very careful if you install this app!

Using app

Over 1 year

Total reviews

31

Average rating

2.2

1 / 5 Share

Oct. 20, 2019

The app initially was great but then later found out it was interfering with a lot of coding and not allowing functions to work correctly. After uninstalling the app, there is still code left of my website and have had no help from the Booster team to get rid of it - only a generic video that is not suitable - It has now been a few weeks with no resolution.

Using app

About 1 month

Total reviews

2

Average rating

3.0

1 / 5 Share

Aug. 21, 2019

Terrible for me. Had to Remove the app. But the damage was done. It took all my beautiful accurate descriptions out of each and every picture and replaced them with the Exact Title in my listing and added a dash and my shop name. So if I had 8 pictures on one listing they simply copied my title which had nothing to do with describing the pictures on the listing and added a dash and my shop name. I have weeks of work now! I need to go into every single picture and rewrite good alt tags. This is terrible for me. Beware this change stayed in my shop after I Removed the App. All this work now I have to do to fix what they changed for the worse. Not Good. This is going to cost me time and money as this is not what google wants. Alt tags are supposed to describe the picture for people. This was the free version which immediately when installed did this to my shop. Did not revert back when removed so it altered my shop alt tags till I do the work to change every one of them. Look up what alt tags are supposed to be!

Using app

About 19 hours

Total reviews

1

Average rating

1.0

1 / 5 Share

July 7, 2019

Seems like free apps do the same thing if not more, are easier to understand and have far better service. There was an error in system which still exists even though they said it would be fixed. I was offered a free month's credit but then got charged. Asked for a refund. Got a reply literally a month later that I would get an extra month's credit. Yeah right. I guess you waited until I got charged again? The way I see it, you should be refunding me.

Using app

3 months

Total reviews

8

Average rating

3.4

1 / 5 Share

July 5, 2019

I have sent a few messages asking for support / help but have never received a response. Terrible support / customer service.

Using app

Over 2 years

Total reviews

1

Average rating

1.0

1 / 5 Share

June 20, 2019

Worst App ever!!! Crashed my whole website and I had no sales for 3 days! I tried to contact them several times. They don't care about their customers! Now they finally get back to me after a 1-Star review.. Still this almost destroyed my business. I had to hire someone to fix my page. $250 lost with this App. Thanks

Using app

6 days

Total reviews

4

Average rating

4.0

Developer Reply

Hi there - I'm so sorry to hear about the hassle here :-( I've just reached out via email to try and address the problem in more detail. Our app only interacts with the head portion of your theme and has many fallbacks in place to prevent any issues from arising - this sounds like an unrelated issue but I'm more than happy to take a look of course. Cheers, Steve

1 / 5 Share

May 15, 2020

The SEO for Blog does not function properly plus there is complete luck of any customer service. I've been trying to communicate with them for over two weeks now with no luck. For the app that cost $20 I think that's just unacceptable. Very unprofessional.

Using app

About 1 year

Total reviews

1

Average rating

1.0

1 / 5 Share

May 3, 2019

pésimo, no me gusto así que decidí desinstalarla pero borro toda mi información que ya estaba configurada, les envié un correo pero nunca respondieron

Using app

About 21 hours

Total reviews

5

Average rating

4.2

1 / 5 Share

April 17, 2019

This ruined my existing ALT text. And replaced all the ALT. I thought it would just filled the blank ALT, but no! They replaced all! You should fix this! I spent few hours to do that!!

Store

newyes1

Using app

17 minutes

Total reviews

5

Average rating

3.2

1 / 5 Share

April 3, 2019

You know hoping for the best, but lets see where this takes us i n the mean time i will leave a 1 star review since i just installed it.

Using app

6 minutes

Total reviews

1

Average rating

1.0

1 / 5 Share

Feb. 17, 2019

crap. will not install until you leave a review and then it will not install if the review is not 54 stars. just deleted the app

Using app

8 minutes

Total reviews

5

Average rating

1.8

1 / 5 Share

Jan. 5, 2019

I was asked to rate this app before any images were synced or before I could actually ascertain what the app does.

Using app

5 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Dec. 24, 2018

Totally waste of time. No alt text changed at all. Firstly installed and deleted about 2 years ago. But I had a bad memory and reinstalled it yesterday. Deleted for the second time.

Using app

23 days

Total reviews

2

Average rating

3.0

1 / 5 Share

Dec. 18, 2018

Worst app ever. Waited for 10 days, and no ALT changes on my images. The were supposed to put all the ALT text on my images on friday, but never happened.

Using app

9 days

Total reviews

3

Average rating

3.7

1 / 5 Share

Dec. 7, 2018

The app is not working for me. It seems only portion of the screen is showing. Not sure what the issue is.

Using app

5 minutes

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 30, 2017

One of those rare apps that you can just install & not worry about - does exactly what it's supposed to do - easily, efficiently & without any problems. Highly recommended ! IMPORTANT UPDATE: Initially gave 5 stars but now: Curious....No longer works - many users are reporting this, it's almost as if it achieves a 5 star rating, works for a few months then dies after a set time. Check all low rated reviews of this app before installing.,

Using app

About 1 year

Total reviews

5

Average rating

3.2

1 / 5 Share

May 2, 2016

didn't work, there's no tags in my images...

Store

Dwiss

Using app

About 1 hour

Total reviews

9

Average rating

4.6