BOOSTER SEO & IMAGE OPTIMIZER

Oct. 20, 2019

The app initially was great but then later found out it was interfering with a lot of coding and not allowing functions to work correctly. After uninstalling the app, there is still code left of my website and have had no help from the Booster team to get rid of it - only a generic video that is not suitable - It has now been a few weeks with no resolution.

Aug. 21, 2019

Terrible for me. Had to Remove the app. But the damage was done. It took all my beautiful accurate descriptions out of each and every picture and replaced them with the Exact Title in my listing and added a dash and my shop name. So if I had 8 pictures on one listing they simply copied my title which had nothing to do with describing the pictures on the listing and added a dash and my shop name. I have weeks of work now! I need to go into every single picture and rewrite good alt tags. This is terrible for me. Beware this change stayed in my shop after I Removed the App. All this work now I have to do to fix what they changed for the worse. Not Good. This is going to cost me time and money as this is not what google wants. Alt tags are supposed to describe the picture for people. This was the free version which immediately when installed did this to my shop. Did not revert back when removed so it altered my shop alt tags till I do the work to change every one of them. Look up what alt tags are supposed to be!

Aug. 12, 2019

No response from customer service. Features not as exciting and difficult to use. Wouldn't suggest this at all.

Aug. 7, 2019

I used this for quite awhile as one time they seemed like they would address the problem that most of my products had missing alt-tags. Notified support multiple times. The last time I asked for support on July 21. They responded on July 29 asking for screenshots. I provided verbose info the next morning. As of this review I never heard back (9+ days). Does not matter now as I am uninstalling the app even though I have a pro account. I should have realized not to expect support as their first auto-reply to email said "Unfortunately this is an auto-reply as the app only comes with help site support :( As a business yourselves, I hope you understand that with over 100,000 users of our free apps we can only provide help documentation support for these apps. Please check out our Help Center for answers to our most frequently asked questions." That does no good when the app did not work for me. Oh well, lesson learned.

July 28, 2019

Worst ever it 'fixed' image alts that didn't need fixing and removed all the titles of every product by the name of my store. If you want to search for a fountain, the picture should link to a fountain when you point at it and not to a decor store, which we have millions of them online. I am now facing to replace my image alt one by one with the title of the products, 600 products, about 1000 images. Thank you so much for nothing. I suppose if I pay you, you will 're-fix' them for me

July 22, 2019

If I could give no stars I would. Horrible app, horrible customer service, I messaged the 3 weeks ago with a problem & was told they would look into it and get back to me....never did. I sent 5 more emails with no response. Seo was not working properly so I removed app and all their code. Now Seo works great. I had upgraded to 19.99 per month version, even after I uninstalled app I received charge. I am told I have to contact developer for refund. Told Shopify they don’t respond. Try Seo ranger they are better & great customer service & response time.

July 7, 2019

Seems like free apps do the same thing if not more, are easier to understand and have far better service. There was an error in system which still exists even though they said it would be fixed. I was offered a free month's credit but then got charged. Asked for a refund. Got a reply literally a month later that I would get an extra month's credit. Yeah right. I guess you waited until I got charged again? The way I see it, you should be refunding me.

July 5, 2019

I have sent a few messages asking for support / help but have never received a response. Terrible support / customer service.

June 20, 2019

Worst App ever!!! Crashed my whole website and I had no sales for 3 days! I tried to contact them several times. They don't care about their customers! Now they finally get back to me after a 1-Star review.. Still this almost destroyed my business. I had to hire someone to fix my page. $250 lost with this App. Thanks

June 14, 2019

I am a paid customer. It's been 2 weeks but I still can't find my products on google. I believe there is a broken link or something, 2 emails sent but no reply. Please contact me.

June 2, 2019

UPDATE - I finally received support after this 1 star review with all the promises to fix the problem, & even offered a complimentary month for me to revisit my review. Once again after countless emails I have been left with no support & the problem not solved. REALLY BAD support Stuart. Time to delete this app & move on. Happy to save $20 a month Happy about the SEO component of this app. Not happy about the blog part as it only shows a couple of old blogs I don't care about. I want to improve SEO on older evergreen posts. I have contacted them 6 times asking for help regarding this & I haven't had one response & I am still waiting. Very disheartening.If some could contact please.

May 15, 2020

The SEO for Blog does not function properly plus there is complete luck of any customer service. I've been trying to communicate with them for over two weeks now with no luck. For the app that cost $20 I think that's just unacceptable. Very unprofessional.

May 21, 2019

No support and no reply?! it's so difficult to use and I can't see any changes when I google homepage

May 3, 2019

pésimo, no me gusto así que decidí desinstalarla pero borro toda mi información que ya estaba configurada, les envié un correo pero nunca respondieron

April 25, 2019

The app is easy to use but it only added alt text to some of my product pictures, most of the pictures they did not do. I thought it was a timing and queue issue but it has been one day and most of the pictures still aren't updated. Will be looking for another app.

April 17, 2019

This ruined my existing ALT text. And replaced all the ALT. I thought it would just filled the blank ALT, but no! They replaced all! You should fix this! I spent few hours to do that!!

April 8, 2019

Terrible fake FREE App, blatant pure up-sell existence. I am getting bombarded with upsells and review prompts without seeing any glimpse of good will. Am I missing something?

April 10, 2019

Just started the Pro Trial and there are no options to cancel the subscription. Its not what I was looking for. HELP.

April 3, 2019

You know hoping for the best, but lets see where this takes us i n the mean time i will leave a 1 star review since i just installed it.

June 7, 2019

So far I loving it. It's free that's the most important part of it. I'm about to find out what is my outcome off of this app Update after using it. The app is worth 5 stars. but when you have a problem there is no help. finally, change to a one start because of no customer assistance is available even after paid version. Looking for another SEO tool.