ZenBox: Bundle Builder
All reviews
Yes, it's technology. But the difference here is 100% the people behind this APP! They are amazingly helpful. Punctual and informative troubleshooters. Seemingly able to make any tweak needed. I am already shouting their praises IRL, figured I better give them the thumbs up here too. I feel that they will continue to improve the APP and am glad I have it in place now.
It's been a true delight working with you and helping you launch Copper River on Shopify! We're excited to see you soar. Anyone reading this, try their fish, it is DELISH!
Perfect app for gift bundles! I tried so many apps (about 15 apps) but none of them met my expectations 100%. Best part is customer service, Hamza went back and forth and helped me with my design and technical requirements, he's been very patient til the end and took all my requests and suggestions into consideration. Very professional, keep up the good work! Thank you Hamza. Highly recommended solution for any store offering gift bundles :)
Wow, 15 apps! We are so glad you found us (and we found you). Our team, especially Hamza, are laser-focused on resolving your issue as quickly, and thoroughly, as possible. We really appreciate this review, and the hat-tip to Hamza... we also think he is great!
What an elegant app! Easy to use, fast to set up, and the results are spectacular! I am beyond thrilled!
Thank you so much! I dare say your concise, eloquent review is even more elegant than our app. :)
the only app of its kind that does the box bundle well. good interface. good customer service. I would recommend for sure
Thank you! We're so happy to hear Box Builder's having such a positive impact on your business.
Really useful if you need a box builder. However, the app is a bit complicated, I need help to use it. Luckily, their support team is easy to reach and very helpful.
Thanks for this feedback. We agree, the app can do SO MUCH, that it can be a bit overwhelming at first. Luckily, our support team always has your back. Please let us know if there is anything else you need before launch and viel Glück!!
I installed the app for 7 days free trial. During this time Jalal gave us an immediate response to all our requests including adjustments to RTL. Excellent service and it is not obvious that Jalal will make adjustments and invest a lot of time without any commitment on our part to pay for the service. We are very pleased with the result and are confident that this app will generate a significant increase in sales for us. Thanks Jalal
We love our app, and are so happy you do too! We also love our team and take a lot of pride in our merchant support. Thanks for highlighting our service (and how Jalal replied super quickly), it really means the world to us 😊
I am so impressed with this app! This is the only app I found that: 1) has a seamless, easy to use interface, 2) looks professional and pulls theme formatting automatically, 3) allows customers to view detailed product pages and multiple photos from within the app, 4) Makes the step selection super clear, 5) Offers outstanding customer support. I reached out to have a font and a word changed in my pop and Jalal sorted it for me the same day! Thank you so much for making this process so easy for people like me who are new to ecommerce!
Wow, thank you! One of our main values is to make merchants' lives easier, so hearing you say this really just made our day!
This is such a powerful application! There are lots of possibilities in it. I wanted something special with thes, I was looking for something to guide people by creating their own starterkit without getting options from products which doesn't communicate with each other. So for example: If someone choose 1, by next step they can only choose 1.1, 1.2, 1.3 and if they have chosen for 2 at first step they will only see 2.1 and 2.2. This was a very complex thing for me so I asked for some help from their team. Hannes described a complete plan for me how te set this up. I only needed some help with the last steps to let it show up and work. I had a call with Lauralynn and she helped me very kind and well! There really is a wonderful team behind this application. Highly recommend this one, thanks to all!
Thank you for your honesty. I apologize for this experience and the negative impacts it's had on your business. We set high customer service standards for ourselves - I'll be reaching out personally via email to make sure we turn this experience around for you. - Hannes Bez, Customer Lead
I'm not sure what is better, the app or the support I received from Jalal! I have spent countless hours searching and testing apps to allow my customers to build a custom a-la-cart bundle PLUS allowing form fields through out the process for me to collect customizations to be added to the items. Now only does this app give me everything I want but the bundling process looks really great on my site, it is clean and very streamlined. It definitely has a high end look. I will be deleting all of the other apps I have tried and only use this one. I highly recommend this app!
Thanks so much for this glowing review! We're always happy to hear more great stories about Jalal's wizardry! By the way, can we hire you for our marketing? ;)
Very good app. Does what it promises, great support! A very dedicated team who listens to the merchant and is very responsive.
Thank you! We do try our best. Love the layout of your store!
Thank you very much Hamza! for your interest and help. You did a great job and it's a pleasure working with you. I'll take your advice into consideration and it's nice to have someone like you always an email away.
Thank you! With his ability to seemingly be everywhere and do everything at once, we're sometimes not sure if Hamza's man or myth. Either way, I'll make sure to pass on your message!
Works great, even better support. Would recommend them to anyone looking for an easy box builder for their store.
Thank you so much! Recommendations are our lifeblood.
This app does exactly what I need it to do. Customer service was really great. They worked with me to change some things and were very quick responding to queries.
Thank you! Jalal and Hamza love any chance to work their magic for customers. Really happy to hear you've found the right fit with us!
Really really helpful :) They respond to any queries really quickly and the app itself works well for building hampers or 'pick and mix products
Thank you! We really love those whimsical brackets so we're happy to hear we've been able to give your business a boost.
Great app. Hamza was fantastic and resolved my questions quickly and efficiency. Really happy with the purchase.
Thanks for the review! "Efficiency" is Hamza's middle name. Well, it isn't, but it really should be, because he's Mr. Efficient. Happy you're pleased with the service and the purchase!
This is the perfect app if you are looking for customers to be able to build your own gift box within your website. Can select when products you include and the steps. Makes it easy and gives customers a good experience. Support has been helpful in answering my questions and helping me.
Thank you for taking the time to write this review! Our team learned a few things from answering your questions, so it looks like we're actually helping each other.
We have looked at soooo many apps to find the one that fits our needs perfectly. This is by far the cleanest looking, easiest to navigate that we have found. Ron was AWESOME in quickly helping me figure out a couple minor issues I was having (after another rep gave me a canned 'this is not possible with the app' response). I appreciate the extra effort taken and am thrilled that this app is going to work. Thanks Ron!
Thank you for this great review! Happy we're able to help set you folks up for success. :)
This is the app we've been waiting for. streamlines the buying experience for a customer and i've already seen sales increase by an average of 20% each purchase. It's been a week. Fantastic.
Love hearing this! It's been great working with you, especially learning all the ins and outs of dog cakes. Making dogs happy makes us happy, and if your customers are happy then their dogs are happy, so all in all, we're very happy!
I tested 3 'build your box 'type apps and this is by far the best. I was able to set up the box very fast and easily, it has many more options than other apps and it allows you to use multiple SKU bundle without having to change anything in your theme. Also their support team was very prompt and helpful when i needed help. The only minus i can see so far is that the app doesn't have a report section, that would make a nice addition.
Thanks so much for your detailed review! It's encouraging to hear that you found so much value in Box Builder's versatility since we're very proud of this aspect of the app. We would love to hear more about the kind of information you'd like to see in a Box Builder report section. If you'd like to chat about it, please reach out to Support and ask for Hannes, our Customer Lead.
Updating my review here. The support team has been super helpful in fixing some minor bugs I've seen on my site!
Hi there! We are so sorry for this experience—definitely not the merchant experience we want to provide! We've reached out via email to try and help sort through any issues! 🙏
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