Rating

5.0

feedback

2,519

Reviews

chart

#191

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    11%
  • Less than a month
    23%
  • Less than a year
    54%
  • More than a year
    3%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with many users praising the excellent customer support provided by the team. Customers appreciate the quick responses, helpful guidance, and efficient problem-solving skills demonstrated by the support agents, including names like Deividas, Domantas, Sebastian, and Paulius. The app itself is also highly regarded for its functionality, ease of use, and ability to create custom bundles and upsells seamlessly. Users highlight that the app works well with their stores and has helped increase average order value. However, there are a few negative reviews that mention issues with support responsiveness, such as long wait times and lack of timely assistance, which impacted time-sensitive promotions for some users.

Highlights

Positive customer support experience and quick responses
App functionality and ease of use
Effective problem-solving and guidance
Positive impact on average order value
Issues with support responsiveness and delays

Rating Breakdown

  • 5
    93% (2,338 ratings)
  • 4
    2% (41 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (15 ratings)

Reviews with Text

  • 93% (2,241)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 20, 2025

Kaching Bundles has really improved my AOV and is a great addition for everyone who takes his business seriously. Special shout out to Domintas, who has recently helped me out very quickly with a more serious CSS styling issue.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 20, 2025

Deividas was incredible on sorting out my issues within minutes!

Store

Luxeelo

Using app

--

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 20, 2025

Domantas hjälpte mycket

Using app

--

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 20, 2025

Great app! I had a question and was helped super quickly and efficiently via the live chat. Domantas took the time to explain everything clearly and was very helpful. Excellent service and a user-friendly app. Highly recommended!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2025

Sebastian did a great job working on our KaChing Bundles setup. He was helpful, knowledgeable, and made the whole process smooth and easy. Highly recommend his support.

Using app

--

Total reviews

2

Average rating

5.0

All reviews

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