Rating

5.0

feedback

2,503

Reviews

chart

#209

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    11%
  • Less than a month
    23%
  • Less than a year
    54%
  • More than a year
    3%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with many users praising the excellent customer support provided by the team. Customers appreciate the quick responses, helpful guidance, and efficient problem-solving skills demonstrated by the support agents, including names like Deividas, Domantas, Sebastian, and Paulius. The app itself is also highly regarded for its functionality, ease of use, and ability to create custom bundles and upsells seamlessly. Users highlight that the app works well with their stores and has helped increase average order value. However, there are a few negative reviews that mention issues with support responsiveness, such as long wait times and lack of timely assistance, which impacted time-sensitive promotions for some users.

Highlights

Positive customer support experience and quick responses
App functionality and ease of use
Effective problem-solving and guidance
Positive impact on average order value
Issues with support responsiveness and delays

Rating Breakdown

  • 5
    93% (2,319 ratings)
  • 4
    2% (40 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (15 ratings)

Reviews with Text

  • 93% (2,223)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 18, 2025

The app is great, reasonably easy to use. Whe you need help, customer service responds quickly. Erikas was extremely helpful to rectify the issue i was having.

Store

Romee

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2025

Store

jbrds

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2025

Merci super application et merci à Domantas pour un bon SAV

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 18, 2025

Great app and great support team, today I had a problem that I could not figure it out myself and Domantas solve it in 10 minutes, thank you for your help!

Store

rivarte

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2025

Juozas was great help. I had something I wanted to change and he gave me custom code to make it happen

Store

Kovaria

Using app

--

Total reviews

2

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more