Rating

5.0

feedback

2,544

Reviews

chart

#193

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    11%
  • Less than a month
    23%
  • Less than a year
    54%
  • More than a year
    3%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with many users praising the excellent customer support provided by the team. Customers appreciate the quick responses, helpful guidance, and efficient problem-solving skills demonstrated by the support agents, including names like Deividas, Domantas, Sebastian, and Paulius. The app itself is also highly regarded for its functionality, ease of use, and ability to create custom bundles and upsells seamlessly. Users highlight that the app works well with their stores and has helped increase average order value. However, there are a few negative reviews that mention issues with support responsiveness, such as long wait times and lack of timely assistance, which impacted time-sensitive promotions for some users.

Highlights

Positive customer support experience and quick responses
App functionality and ease of use
Effective problem-solving and guidance
Positive impact on average order value
Issues with support responsiveness and delays

Rating Breakdown

  • 5
    93% (2,355 ratings)
  • 4
    2% (41 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (15 ratings)

Reviews with Text

  • 93% (2,258)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 22, 2025

Ik was al uren aan het struggelen met een probleem die ik niet voor elkaar kreeg, steeds iedereen vragen en al. totdat ik zag dat Kaching een Support team had, de medewerker van daar heeft me zo goed geholpen en binnen 5 minuten was mijn probleem opgelost. Heel erg bedankt Dominykas ! en tot de volgende vraag !

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2025

The Kaching Bundle is super solid and extremely well built. Big shoutout to Eligijus who guided me throughout the process — super clear, responsive, and helpful from start to finish. Couldn’t have asked for better support. Highly recommended.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2025

The app is amazing and customer support is really fast. I chatted with Deividas and he found a solution for everything I needed!

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 22, 2025

Merci à Deividas pour son aide et sa réactivité

Store

Sauvai

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 21, 2025

Customer service is so frkn good. And bundle is so clean and easy to use!!!

Using app

--

Total reviews

3

Average rating

5.0

All reviews

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