Rating

5.0

feedback

2,563

Reviews

chart

#190

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    11%
  • Less than a month
    23%
  • Less than a year
    54%
  • More than a year
    3%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with many users praising the excellent customer support provided by the team. Customers appreciate the quick responses, helpful guidance, and efficient problem-solving skills demonstrated by the support agents, including names like Deividas, Domantas, Sebastian, and Paulius. The app itself is also highly regarded for its functionality, ease of use, and ability to create custom bundles and upsells seamlessly. Users highlight that the app works well with their stores and has helped increase average order value. However, there are a few negative reviews that mention issues with support responsiveness, such as long wait times and lack of timely assistance, which impacted time-sensitive promotions for some users.

Highlights

Positive customer support experience and quick responses
App functionality and ease of use
Effective problem-solving and guidance
Positive impact on average order value
Issues with support responsiveness and delays

Rating Breakdown

  • 5
    93% (2,371 ratings)
  • 4
    2% (41 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (15 ratings)

Reviews with Text

  • 93% (2,273)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 24, 2025

Got perfect support from Deividas. Fast and reliable as always, thanks Deividas again!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 24, 2025

Fast reply and easy solutions. Great customer support and even greater app!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 24, 2025

Great app and even better support! Deividas gave me an excellent treatment and was very quick to respond. He helped me fix my product settings in no time. Thank you for the fast and efficient service.

Store

NatVita

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 24, 2025

Fast response and so helpful Highly recommend Deivadas was a great help with my bundles Completely understood my concerns and help fix them Thank you Deivadas

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 24, 2025

Deividas replied very quickly and fixed my problem in just a few minutes.

Store

Axtalya

Using app

--

Total reviews

1

Average rating

5.0

All reviews

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