Kaching Bundles App & Upsells
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excellent customer support. it' s really fast and efficient
Fantastik app som vi nu använd några månader. Stötte på något tekniskt problem idag som jag fick hjälp att lösa på 5 minuter! Min kontakt Lukas fixade även några andra småsaker som var till hjälp på bara några minuter! Stort tack för en bra app och extra tack till Lukas för den service jag fick idag! Mvh Kristian Dr-Claudersverige.se
Erikas was incredibly helpful with my Kaching setup and quickly resolved the issue I was facing. He was patient, knowledgeable, and made everything easy to understand. What I appreciated most was how efficiently he handled everything without overcomplicating it. Highly recommend working with him!
Highly recommend this app! I’ve been using it for a few years now, and the customer support has always been amazing. Domantas in to help, has been incredibly helpful—he went above and beyond to make sure my bundle & subscription looked exactly how I wanted and even assisted with backend fixes to ensure everything was working perfectly. thank you so much Domantas.
Incroyable réactivité quand on les contacte pour une question. Je tiens surtout à remercier Domantas, qui m’a énormément aidé et a su me poser les bonnes questions pour débloquer la situation rapidement. Franchement, rien à redire : équipe méga pro. Merci
great customer service by Domantas. quick and easy to understand
customer service response times went from 10 mins to now minimum 30 and ive been waiting 3 hours for a response, idk whats wrong. Not an isolated case, this has happened on back to back days withdifferent chats different agents etc. where I have had to wait hours for a response, I think they laid off some people and as a result the cs is getting horrible, please fix this kaching team!
Hi, thank you for flagging this and we're really sorry about the wait times you've experienced. To be clear: there have been no layoffs on our support team. What you're describing isn't the standard we hold ourselves to, and we want to make it right. We've recently had a higher-than-usual volume of incoming chats, and we're actively expanding the team and adjusting coverage to bring response times back to where they should be. If you're open to it, please reach out directly and we'll prioritize getting your issue resolved. We really appreciate you sticking with us and giving us the chance to improve. Erikas | Co-founder of Kaching Appz
Quick response, really satisfied!
Paul was some great help and always my go to apps for bundles
Tomas from the support team was absolutely outstanding. He responded quickly, understood my issue right away, and solved everything efficiently. Rare to get this level of service — 5 stars just for him!
Erika's support was genuinely outstanding. I reached out with an issue and he responded almost immediately, no waiting around, no back and forth. He understood exactly what I needed straight away and had it fixed before I even had time to follow up. In a world where customer support is usually a frustrating experience, this was the complete opposite. Can't recommend enough.
paul a été réactif a l'écoute et a régler ma problématique rapidement
Great support from Sebastian
Great app! Definitely recommend it if you want to integrate bundles into your website. Customer support has been excellent, too. Tomas fixed a design issue for us in no time.
I was struggling with some of the set up & 'Domantas' helped me navigate through a bundle set up and got it functioning correctly, great work & clear communication. I'm loving the features of the Kaching app.
Domantas was very great!!! he helped with an issue i had very quickly and he was very helpful
Domantas was a huge help with the issues on my store. He was quick, professional, and really knew what he was doing, making the whole process much easier for me. Really appreciate the support and would definitely recommend him.
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