Kitenzo ‑ Full Page Bundles
Kitenzo - Full Page Bundles - Boost your Sales &...
Rating
4.5
feedback
365
chart
#2,030
All reviews
Rating Breakdown
Review RSS Feed
April 7, 2025
While I haven’t fully explored the Kitenzo app just yet, I wanted to take a moment to commend the exceptional customer service I've received so far. The team has been incredibly responsive, helpful, and patient in answering all my questions and guiding me through the initial setup. It’s rare to come across such attentive support — they’ve made a great first impression, and I’m looking forward to diving deeper into the app knowing I have a reliable team behind it.
March 28, 2025
WOW, I am so impressed by Kitenzo's support and care. I had a lot of customizations that I needed and Denis was able to help me with everything - he was super patient and so knowledgeable with codes. I'm glad I am a customer for many years, no regrets. Definitely recommend :) Thank you for making my experience very good Denis! Appreciate you!
Thank you for taking the time to leave us such an amazing review! I know Denis is delighted he was able to assist you so much and all of us at Kitenzo are so happy to be working with you! Please let us know if you need anything in the future and we are excited to support you going forward.
March 26, 2025
my website couldn't function without this app. love it.
Thanks so much for leaving us this review! I love how integrated we are in your site. Please let us know if you need anything so we can continue to support you and your business into the future! Have a great weekend.
March 12, 2025
Very quick and attentive resolving any issues or concerns.
Thanks so much for taking the time to leave us a review. I'm delighted to hear that our team have been so attentive with any questions you've had. We look forward to supporting you long into the future with anything we can.
Feb. 26, 2025
great product, great service! Really drives revenue
Thanks so much for the review, it does genuinely mean the world to our team! Love that you are getting the boost to your revenue, that is such a massive tick! If you need anything in future, ping us a message and we'll be happy to assist!
Feb. 20, 2025
Customer services was incredibly helpful! Team was flexible and able to support customizations to fit our brands needs.
Thanks so much for taking the time to review! Our support team is class (biased, I know), but I'm glad we were able to flex and assist you with your needs. Please let us know if you need anything in future and we'll be more than happy to assist!
Feb. 11, 2025
Thank you so much for the 5 stars! I know Nat and Dale have worked on your account and they'll be thrilled to know it's been appreciated! Please let us know if you need anything in the future and we will be happy to jump in and assist!
Jan. 31, 2025
Kitenzo is a brilliant app, with great customer service, Denis and Dale have been super helpful assisting with any concerns I have or changes I wanted to make.
Thank you for taking the time to leave a review, we really do appreciate it! Denis & Dale will both be extremely happy to know that their support has made an impact! If you need anything going forward, please feel free to reach out!
Jan. 9, 2025
Cool app, with a number of useful features. Was a little hard to set up initially but contacted support who not only responded within a few mins actually went into my store store and set everything up for Dale who helped me was amazing would recommend
Thanks for the kind words. All of us here at Kitenzo love to know that the product and the support provided is appreciated. I'll be sure to let Dale know you've left us this review, he'l be delighted, I'm sure! I hope you have a lovely weekend!
Jan. 9, 2025
An incredible application. The interface is very simple and the template is great. You can use it easily. Also, customer service responds instantly. Especially Dale solved my problems immediately.
I'm delighted you are loving Kitenzo! We strive to both build a strong product and also support it well! I'm glad that Dale was able to assist you with your queries. We will always be here to help if you need anything.
Dec. 18, 2024
We found this app very useful at first, but as of late our customers have been unable to add any bundles to their cart. Support hasn't been especially helpful, especially since they answer once a day, and even if you give them a detailed description of the problem, they don't seem to have a huge interest in resolving it unfortunately, the best we got was 'well it works on my end'. We used them for probably a year or so with no problems, but due to bugs we will be heading elsewhere.
Hi there, first of all, thank you for taking the time to leave a review. Secondly, I'm sorry that this is the experience you have had with Kitenzo and our Support team. On a broad scale, our support team is available Monday to Friday 9-5 GMT. We understand this doesn't suit everyone who uses the app, but we are based out of the UK. I can see the last ticket with us was around two months ago. We are going to investigate this and reach out to you with possible ways to resolve the issues you are having. Thanks again for leaving the review and bringing this to our attention.
Dec. 18, 2024
Great bundle app and live chat help when needed
Using app
Almost 4 years
Total reviews
1
Average rating
5.0
Thanks so much for taking the time to leave a review! I'm delighted you are happy with both the app and the Support received! If you need us we will always be happy to assist!
Dec. 17, 2024
Great app. We had an issues with gift messages not showing in our shipping solution (Royal Mail) and support were great. Quick response and detailed instructions for using Shopify Flow to get it working how we wanted it
Thank so much for taking the time to leave a review. We are extremely appreciative of the kind words you've shared. We’re thrilled to hear that our support team could help you out with the gift messages and that everything is running smoothly with Royal Mail now. If you ever have more questions or just want to share how your bundles are doing, don’t hesitate to reach out. We’re always here for you. Happy bundling!
Dec. 16, 2024
I had a small issue with the bundle summary not showing in the basket but the support was great and the issue was fixed within a couple of days. Many thanks
Thank you so much for taking the time to write these lovely words! I've shared this with the team and let me tell you excited is an understatement. When it comes to support, our team are on it, I'm glad you found them to be impactful on your experience using Kitenzo. Please know we are always willing and able to assist with any queries.
Dec. 9, 2024
Great app and great service.
Thank you for reviewing! I'm delighted you are getting value from both Kitenzo and our Support team. We truly appreciate both the review and your continued use of our app!
Dec. 4, 2024
The bundles were super useful for us and they have lots of options for customization, plus the customer service is excellent!
Thank you for taking the time to leave us a review, it really means a lot to the whole team here at Kitenzo! I'm glad that you find the app useful and I would fully agree - our customer service team are amazing!
Nov. 25, 2024
This app is as versatile as their customer service is exceptional. Whether addressing minor concerns, major issues, or feature requests, their team responds promptly and efficiently, delivering solutions and suggestions with impressive speed. Denis, in particular, was incredibly helpful, going above and beyond!
Thank you so much for your wonderful review! We're thrilled to hear that you find Kitenzo versatile and that our team, especially Denis, was able to assist you so effectively. Your feedback truly means a lot to us and allows us to grow the product and highlight strengths. If you ever need more support or want to share feature ideas, we’re just a message away. Thanks for being part of our Kitenzo community!
Nov. 21, 2024
App does the job. It's the only app that I found that could pull off what I we needed. The support team is excellent as well, and has helped us through some minor problems. Even though we've had a few hiccups I still continue to use this app because I know support is ready to jump in and help no questions asked; great team!
Thank you for the review and on behalf of all of us here at Kitenzo, we are all delighted Kitenzo was the app that you landed on. being with us for over 5 years means you've seen us from relative infancy up to our current state - so we really appreciate you leaving the review. I'm glad that you have faith in the top class support team here, they are amazing! If you need anything going forward, please, reach out and we'll be delighted to assist
Nov. 21, 2024
I had tried a few bundle apps on Shopify and unfortunately they did not meet my requirements, but after finding Bundle Builder, Kitenzo it worked perfectly for the customer journey and aesthetic I was looking to achieve. If I had questions Natalie, was so helpful and helped with getting the CSS code I needed for customisations and as a novice I was able to pick it up easily building out my bundles.
Thank you for taking the time to leave a review, it's really appreciated. There are an overwhelming number of bundling apps available on Shopify, we're delighted that Kitenzo is the one that fitted your needs. Natalie is brilliant and I'll be sure to pass on your kind words to her. I love that you find it easy to use. Always know that the support team here at Kitenzo are an asset to be used when you need us.
Nov. 21, 2024
Dale is great!
Dale really is great, I couldn't agree more! Thank you for taking the time to leave a review and for choosing Kitenzo. If you need any further assistance, Dale or another member of our support team will be happy to assist.