Bundle Builder

Nov. 19, 2020

THREE THINGS I WOULD CHANGE TO BUNDLE BUILDER APP hello i want to know where can i communicate if i have a question? after that i want to make some comments on what if i could change i would: the bundles show a price which is not accurate because it depends, once you choose the bundle, which flavor you want hence the price, but if you remove it is is also removed in the subtotal, it would be amazing if its not shown at the beginning but then shown after choosing exactly what you want. second comment: i hate that you cant use discount codes third comment: it would also be amazing if the abandoned checkout cart email that shopify send automatically would not be blocked by the app, i think that really helps

Nov. 12, 2020

Really excellent so far - when we came across and issue that was stopping us from really using this to its full potential, James came through for us with a fix where two other "shopify experts" had failed. We're confident this is going to significantly improve our CLV, and I'll update this review when it does! Really recommended - and we have a complex logistics set up on top of everything!

Nov. 11, 2020

UPDATE: James at Bundle Builder has been in touch with us daily and has fixed our problem. The app is now correctly pulling from individual products. Very happy with how responsive he and his team have been at getting this fixed. My advice would be to give yourself an extra day or two to run tests before implementing in the live environment. ****************************** ORIGINAL REVIEW: This app is difficult to set-up, did not control individual product inventory as we anticipated it would, and caused significant inventory errors during a high-volume product on-sale last Sunday. Would really love customer support to get back to us to see if we can salvage a botched product on-sale for our client.

Nov. 5, 2020

So far so good with this app, really fulfilled the purpose. I am still testing to see if it reduces inventory after order is paid or after other is fulfilled. My store is not live yet, so I have to monitor a bit. I bought this for inventory purpose as it's easier to bundle and no need to monitor inventory of the individual product. On another hand I can not give it 5 stars as I feel it's an expensive app for what it does.

Nov. 5, 2020

I agree with other reviews that the integration could have been a bit easier, however, I will say I tried 5 different bundle apps + this is without a doubt the best + easy to use! Looking forward to seeing this boost holiday sales.

Dec. 18, 2020

UPDATE: After a couple of months of using this app, I am updating this review. We had success with reinstalling the app. Building the app to suit our company's needs has had its share of difficulties and has taken quite a bit of time to build, but it is a good app. The support team doesn't often understand our questions, but we are getting there. Previous review: We have had a hard time with this app. We made a mistake using the dummy at first and have been trying to fix our mistake. Customer support has been slow to respond and just keeps telling us they have fixed the issue, but failed to actually fix anything while also failing to answer our questions. We are going to give the app another shot by deleting and restarting in hopes that our mistake is what caused all the issues. I will update this review if we have a more positive experience the second time around.

Nov. 4, 2020

terrible app, worst communication ever, I would not recommend them. They almost every respond to inquires and it's incredibly frustrating

Nov. 3, 2020

Stay away if you're a larger business with multiple apps installed like Returnly. We spend weeks going back and forth with the app developer telling us to remove apps on our storefront, remove express checkout, and hire another developer to fix an issue because we have a cart drawer. We spent a lot of money with the developer to fix these issues only to find out we still can't get the app to work because we have Returnly installed. What a waste of time and money. This app most only works for very small businesses who have just opened a store and don't require any other apps.

Oct. 29, 2020

This is my second time using this app. My store was quiet so I removed the app but my visitors missed it and requested the bundles be offered again, so here I am. Super fast support whenever I have an issue.

Oct. 30, 2020

It is a very powerfull and fast app and the hotline is always very helpful. i only can recommend this app.

Oct. 21, 2020

I installed this app a few weeks ago. It works well, but I had a few design glitches. The customer service team helped me correct everything, and now it's looking great! Thanks James!

Oct. 13, 2020

I reached out for help with a bit of coding. The response was so fast and accurate - so pleasantly surprised seeing I am on the free trial!! Thank you!

Oct. 13, 2020

Updated review! App install was a bit complicated but it was manageable as I followed the instruction step by step. Spent quite few days to get around with app. Maybe because I am not a developer... Had to ask a lot of questions. I guess multi- SKU bundle on shopify is very complicated... After a week and with the help with customer service, I have set up the app finally and will try to use it. Hope I could get good result from it! Thanks for help.

Oct. 2, 2020

Awesome, awesome, awesome. Worked out of the box, super easy to set-up without much help (though they have a fairly extensive onboarding / help docs). Lots of customizations and uses your site's existing styles. Looks sleek on the site, loads relatively quickly (doesn't look like a "third party app"). Eager to see how customers use it!

Sept. 29, 2020

I absolutely love this app! If you’re introducing bundles into your store, do check this out! They have the prettiest yet most professional template and it’s so easy to start creating your bundles. Also the customer service is amazing!! Wrote in asking for help to edit a template and they brought me through the steps. (I’m not even a paying customer yet!!)

Sept. 24, 2020

Update: I was notified that the sort feature currently works for "optional products", not "required products". And that the development team is working on a future release to implement the sort feature for "required products". Thank you, Agile. I'm looking forward to this upcoming release. I have been trying to get resolution on the ability to sort the products in my bundles for several weeks now. Your tech support sent me two videos of this feature working on your end, but this sort feature does not show up at all for me. Now your tech folks are saying this feature does not exist, which is weird, because you sent me two videos of it working on your end! The ability to sort my products in my bundles is very important to me. I would appreciate a better understanding of this issue and why you are now saying this feature does not exist. Other than this issue, Bundle Builder is a great product. And I hope to get a better response from your tech support regarding this matter. Thank you.

Sept. 24, 2020

App is fantastic, still in middle of setup, hope support will be able to help us and this will be fantastic! Edit: Mobile errors, still waiting to see if support can solve it, will update if successful.

Nov. 18, 2020

Update: El soporte técnico es excelente, tienen guías detalladas para configurar la app y te brindan ayuda con cualquier personalización adicional que quieras hacer. Original Review: La aplicación funciona a la perfección, en mi caso para crear una caja de chocolates con 15 sabores a seleccionar y el soporte técnico contesta en menos de 24 horas (México)

Sept. 21, 2020

I'm just now setting up this app - I'm excited to use it because it's the only app I've found that will report by product SKU, rather than by bundle. So far the customer service has been amazing - step-by-step instructions to make the design tweaks I was looking for. It's such a breath of fresh air to get support like this!

Sept. 21, 2020

This app works great, we've had spectacular feedback from our clients since we implanted it. Also, they offer an awesome customer care! Any problem, they answer really fast.