All reviews

Rating Breakdown

  • 5
    72% (246 ratings)
  • 4
    10% (33 ratings)
  • 3
    4% (12 ratings)
  • 2
    5% (16 ratings)
  • 1
    10% (35 ratings)
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5 / 5 Share

Feb. 17, 2021

I can't say enough good things about this app! Of all the apps I've installed, it has delivered the highest amount of revenue, and in the shortest period of time. I'm not even through the trial period and this app has paid for itself 15x over. I can't wait to figure out more ways to use it on my site!

Using app

21 days

Total reviews

5

Average rating

4.2

Developer Reply

Hello Flatbush Granola Company - Thank you for the 5 star review! It’s great to see that our Bundle Builder app is making such a difference to your store, and we wish you every success going forward. If we can ever assist again, please feel free to reach out to our support team. All the best :)

5 / 5 Share

Feb. 15, 2021

App did exactly what we need it do. Support was helpful, though it took a week to get to said help, so support could be a bit better, but overall still worth a 5-star.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there Mighty Mud Mixer - Thanks for the 5 star review! Support are always on hand to give their very best, and while this was a tough one, it was great to see we could help you out and get things running smoothly for you. We appreciate the feedback and the detailed information. All the best with the bundles and feel free to reach out anytime.

5 / 5 Share

Feb. 15, 2021

I am so impressed with this app! I needed an app that would make it easy for my customers to build their own sets of home decor, and I've gotten great feedback. I love how it guides the customer on a journey and helps them visualize their choices, while staying consistent with my brand image. The developers provide excellent support that is unrivaled. No other app that I've used has come close to their quick responses and personalized help. I really appreciate their patience with those of us who don't have all the tech skills! Getting a quality website up and running is stressful, but they made the process a lot smoother. Highly recommend!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Melissa - what a wonderful review! Thank you for the feedback and great to hear that your customers are getting the most from the app. The team pass on their thanks and wish you all the best with the bundles! All the best :)

5 / 5 Share

Feb. 11, 2021

Loving Bundle Builder! I was looking for an app to help me set up jewelry bundles in an elegant and easy to understand format for customers. The developers help me get it set up and make the tweaks necessary on the back end to make everything look seamless with my theme! Super excited to launch my bundles later in the month!

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Cielomar Cuevas - 5 Stars! Thank you so much for the review. Good to see you are making the most of the app and we are on hand should you ever need further support. All the best :)

5 / 5 Share

Feb. 10, 2021

Only used a week, but have seen double the sales for our Build Your Own Smoothie Kit— so it's def working! The support had been great as well— super helpful and willing ti troubleshoot with you instead of saying "you'll have to hire someone else to do that." Def worth testing!

Using app

4 months

Total reviews

3

Average rating

4.0

Developer Reply

Hi there Simple Green Smoothies. Great to have your review and feedback on Bundle Builder! Thank you for the 5 stars and glad our app is working so well for you! If you need us at any point, please feel free to reach out to us.

1 / 5 Share

Feb. 6, 2021

Started off as a great app, but unfortunately, the unresponsive customer service really let this app down. I have been waiting for my issue to be solved since the 26th of Jan, almost 2 weeks later no luck on resolving the problem. I have so much inventory that was seasonal for valentines day, and due to the 1-2 day replies and the responses not helping address the problem, I have managed to miss my window of selling and missed many orders from waiting customers. For an e-commerce business that runs 24/7, support should be available much more freely, including weekends. I asked multiple times if the team could help support me in one sitting so I would not waste more time going back and forth with more emails, this request was ignored and continued with long replies. I do not recommend, save your time and money and look elsewhere.

Using app

4 months

Total reviews

1

Average rating

1.0

Developer Reply

Hello Scrapbook It Shop - we have been in contact via our help desk to try to assist in correctly configuring Bundle Builder for you - so that you can enjoy the benefits of the app. We can help set up the correct template and accurately integrate the bundles to your store in the recommended way, we can also advise on a few other configuration points and get things running smoothly for you. If you would like us to do so, please feel free to reach out. All the best.

5 / 5 Share

Feb. 5, 2021

I needed help with a few different coding issues and they just made everything super easy. Their customer service is outstanding!

Using app

Almost 3 years

Total reviews

17

Average rating

5.0

Developer Reply

Hello FreshJax - Amazing 5 star review! A big thanks from all of the team and feel free to reach out to us anytime.

4 / 5 Share

Jan. 30, 2021

The app is great, the only problem is I can't see the variants that the customers choose for their bundle. And I need to know in order to create their order

Using app

11 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your review! If you would like more visibility, then we would suggest using Multiple SKU bundles. Multiple SKU Bundles offer an itemised breakdown that clearly presents all the product details, quantities, and SKUs. The team would be happy to walk you through your options, just pop us an email. All the best :)

5 / 5 Share

Jan. 27, 2021

Great app and very good support ! The most of our sells are done with bundles. There's a lot of options and we can customize the bundles.

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review! Great to see you are having success with Bundle Builder. If you need any further support please feel reach to reach out.

5 / 5 Share

Jan. 26, 2021

This is an easy app to set up and use. We saw increased sales almost instantly! Our bundles are quickly becoming the best selling products on our site. Would highly recommend this app.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the 5 star review! Great to hear Bundle Builder has helped increase your sales :)

5 / 5 Share

Jan. 19, 2021

The App is powerful, easy to operate, and it just took about 10 minutes to finish the first bundle, no coding skills needed. The support team is professional and patient, and always responds more quickly than expected.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hey Victorround - a big thank you from us at Bundle Builder for your wonderful review! Best of luck with the bundles and if you need anything else, please feel free to reach out :)

5 / 5 Share

Jan. 18, 2021

Amazing app - I tried a couple before landing on Bundle Builder and this app is infinitely better than all the others. They make it super easy and their customer support is great - I emailed them with questions and feedback and got an answer within the hour. Love them!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hello Geli Nails - thanks you from us at Bundle Builder for your 5 star review! Very much appreciated and was a pleasure to assist with your bundle setup.

5 / 5 Share

Jan. 14, 2021

Although I didn't use it as much as expected. I would highly recommend this app to any store owner looking to install it. Very easy to set up and helpful in giving customers a chance to personalize their purchase. Great for a 'gift box' style shopping experience.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank for your positive review and recommendation. Glad the setup was easy and the app was helpful for your merchants. If you're ever in need of a gift box solution again in the future, we'd be happy to walk you through any questions you may have. Thanks again :)

5 / 5 Share

Jan. 13, 2021

This app was the perfect solution for us and it was very easy to install. Customer service was exceptional as well.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5 star review! Great to hear our solution for bundle details worked for you. Our support team pass on their thanks and it was a pleasure to assist you. All the best :)

5 / 5 Share

Dec. 15, 2020

Probably the best (and only) bundle creating multiple product on app store. And the support is legendary.

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your 5 star review! Glad our 'Multiple SKU' option has come in helpful for you. We built it to make the day-to-day running of bundles as easy and seamless as possible, so it's great to hear it's working for you. I'll pass on your comments to the support team, please let us know if you have any further questions!

5 / 5 Share

Dec. 10, 2020

I needed an app that would allow my customers to not only shop curated bundles but also allow them to customize some of them. I was so happy I found Bundle Builders. I am able to offer my customers unique bundles and it is so easy to use. I had a couple of questions on how to best make it work for my situation and support was wonderful. They answered all of my questions and never made me feel like I was an interruption. I am looking forward to curating more bundles in innovative ways in 2021!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your positive review of Bundle Builder! So glad the app has fit your needs so well, and that your interactions with the support team here have been so seamless. Best of luck curating more successful bundles in 2021. Thanks again :)

5 / 5 Share

Dec. 8, 2020

This app is fantastic. It did everything I wanted and allowed me to x4 my Black Friday promotion. I can't recommend it enough. Customer support were very helpful and responsive too. I only removed it because I didn't need it at this exact moment - will use again soon.

Using app

26 days

Total reviews

15

Average rating

4.9

Developer Reply

Thanks so much for the positive review! Glad we could help out with your BFCM promotion, and if you're looking to sell using product bundling again, we'd love to have you back. Anything you need, just let us know. Thanks!

1 / 5 Share

Dec. 7, 2020

I don't know Why is this app always change my theme code.The worst thing is that the price of the bundle and the inventory quantity often change. How do I sell normally?

Using app

9 days

Total reviews

3

Average rating

3.3

Developer Reply

Hey, we've tried reaching out via email, but not had a reply as yet. Just to confirm that Bundle Builder doesn't change theme code, it adds three files into your 'Snippets' folder on install, but these are standalone, and won't affect your theme. The price of the bundle changes based on conditions. So the 'from' price would show how long the price could possibly be with minimums and products to choose from. If you need more help, please reach out, our support team are happy to walk you through getting setup :)

1 / 5 Share

Nov. 30, 2020

DO NOT USE THIS APP if you care about good user experience and good customer support! It is the biggest sales weekend of the year and this app keeps telling customers our items are sold out when we literally have hundreds in stock. Ads running, emails going and half the people are encountering errors. Have not heard back from their support and losing sales by the minute. Very upset. When it works its great but when it doesn't, you are outta luck. Very buggy. Take heed.

Using app

Over 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Hey, we've replied to your emails, but haven't had a reply back? Just to clarify, we set the bundles to show as out of stock when Bundle Builder has not been installed on your store correctly. It prevents you selling bundles for the wrong price, stock levels, etc. There will be a notification in your app telling you what needs to be done, and you would have also received an email letting you know there is a problem. I can 100% see the frustration, but we built this in to ensure the smooth running of your store. If you need help installing, just let us know, happy to help :)

5 / 5 Share

Nov. 22, 2020

Have been looking for this app... all my life!!! I have been in the high performance computer business since 1996, and always dreamed with a online store that represents every drop of our life experience in this matter. Very easy to understand and use, the developers are comitted with this baby to the bone! Great job and experience, just give it a shot!

Using app

22 days

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for your positive review! Glad you found it easy to understand and use, i'll pass on your comments to the team. Anything else you need, please let us know, thanks again :)