All reviews

Rating Breakdown

  • 5
    89% (57 ratings)
  • 4
    6% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (3 ratings)

Reviews with Text

  • 97% (62)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 14, 2025

This app is literally perfect for what we needed. We had a couple of custom things we needed done and Benny helped us so quickly — seriously above and beyond. Amazing support and great app. Highly recommend!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2025

This app is easier to integrate and use than other bundling apps I've tried, and has more reasonable pricing tiers as well. The customer service is better than I ever imagined, and has made customizations easier than ever and feels truly tailored to my business.

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2025

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2025

Using app

Over 1 year

Total reviews

4

Average rating

5.0

4 / 5 Share

Sept. 22, 2025

Overall, this is an excellent app that has made it much easier for us to offer bundles and let customers create their own packs. The customer support team is fantastic. Every time we’ve reached out, they’ve responded quickly and resolved issues right away. Our only wish is for a few more features: the ability to set tiered discounts with multiple conditions, and more comprehensive tutorials or documentation to make setup even smoother. If those improvements are added, this would absolutely be a five-star app.

Using app

4 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for the thoughtful review and for highlighting both what you’ve enjoyed and where we can improve. We’re glad to hear BYOB has made bundling easier for your store and that our support team has been able to help quickly whenever you reached out. Regarding your request for tiered discounts with multiple conditions, this is unfortunately a technical conflict within Shopify’s current discounting system and not something that can be supported without breaking other core functions. While we cannot implement this feature, we are always looking for alternative ways to give merchants more flexibility in bundle pricing. To make setup easier, we’ve just launched our new YouTube channel (https://www.youtube.com/@BYOB-app). We’d love if you could subscribe. Our next video, publishing this week, will walk through bundle setup step by step. Creating these tutorials takes time, but we are committed to building a full library of clear, practical guides to support you. If you feel our improvements are moving in the right direction, we would be very grateful if you might consider revising your review to reflect your updated experience. Every bit of feedback and support means a lot to our team. Thank you again for using BYOB. We will keep working hard to make your bundling experience even better.

5 / 5 Share

Aug. 11, 2025

I have Great Experience, I really like this app, using first time. Advisors are also very Supportive. But i must think that you should start live chat than emails because chat help soo much. Otherwise mail is also helpful, its just a suggestion. Thanks for your help and Guidance.

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 1, 2025

Josh is very helpful and the app itself is the best. Thanks Josh!!! We couldn't have done this without you!!!

Using app

18 days

Total reviews

10

Average rating

4.2

5 / 5 Share

April 8, 2025

Quite useful and easy to work with. I´ve been using it for more than a year, I definitely recommend it.

Using app

About 1 year

Total reviews

2

Average rating

5.0

1 / 5 Share

March 28, 2025

They charge me £18 although the app uninstalled. Read everything carefully.

Using app

About 1 year

Total reviews

2

Average rating

3.0

Developer Reply

Hi there, I wanted to look into this for you right away after hearing about the charge. I checked the app history, and it looks like your store has installed and uninstalled our app a few times before the charge. Since the trial period is tied to the store (rather than each installation), it had already been used up during a previous install. Because the trial was considered expired, the recurring charge was set to activate on your next install. The charge went through even though there were only a few days between installs and uninstalls, due to Shopify’s billing cycle working differently from our app’s cycle. If you’d like to learn more about how Shopify handles billing for apps, you can check out their help article here: Shopify App Subscriptions (https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps#subscriptions)

5 / 5 Share

March 12, 2025

Fantastic app, really helps us bundle up existing inventory with ease. Awesome support too, always happy to help with issues and customisation. Couldn’t recommend highly enough.

Using app

About 22 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

March 10, 2025

Fantastic app! The support team is also amazing! Josh is incredibly kind and patient. He is highly skilled at what he does and went above and beyond. Many thank you's!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 19, 2025

great app, and their customer service is fantastic!!

Using app

About 2 years

Total reviews

4

Average rating

4.8

5 / 5 Share

Feb. 13, 2025

We've only been using this platform a few days but it does exactly what we wanted and the customer support has been great :)

Using app

2 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 14, 2025

This App allows you to create really complex bundles really easily. I have used other bundles apps in the past and they weren't so easy or had so many options as this one, and I sold SOOOO much more with bundles I created with BYOB compared to other APPS. Love it!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 2, 2025

quick, easy and friendly support. Plus the Bundles themselves are easy to build.

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

4 / 5 Share

Dec. 16, 2024

Easy to use, not too flexible on theme customization but for basic designs and flexible bundle conditions it met my expectations.

Using app

24 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 21, 2024

Easy to use and perfect after sales!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2024

This app really helped us grow the sale, and support is great. There is one gotcha, BYOB bundles do not work with FB market place.

Using app

6 months

Total reviews

9

Average rating

2.8

5 / 5 Share

Sept. 29, 2024

Good app - after trying out so many bundle apps, this one was definitely the winner. Fantastic service and swift resolvement of any issues - we had caused some problems within the product page, and they fixed it for us really fast! Thanks so much - it makes such a difference to get great service.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2024

This app is truly the best! I've looked high & low for an app that I can app into my Shopify store that you can add collections into the bundles & not just products. Now my customers have the chance to choose a summer bundle- Hat, Towel & Wetbag in any print/size with ease. I needed some support with adding the drop down for size on my hat products & the team sorted it for me within 24 hours. Jumping on to my Shopify store and sorting it out through the back end. So grateful! Thankyou for creating this game changing app. Jess- Daycare Swaggies

Using app

3 days

Total reviews

1

Average rating

5.0