All reviews

Rating Breakdown

  • 5
    97% (33 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (1 ratings)

Reviews with Text

  • 100% (34)
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5 / 5 Share

March 5, 2026

I've tested other chargeback apps before and this is by far the best. Great customer service!

Store

Altair

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2026

A Perfect solution for busineeses to reduce their chargback rate and built a trusted partnership with their payment proccesor . i hope i knew you before this month !! thank u guys for this solution.

Store

NESTILY

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2026

Excellent app, I've never again had problems with high chargeback rates on my account or account restrictions because of that. Today I can sell without any headaches!

Using app

3 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2026

Chargeback has been one of the easiest tools I have ever set up for my business. The entire onboarding process was extremely fast and straightforward, and I was able to get everything connected and running without any complicated steps. Within minutes I had the system working exactly how I needed it. What really stands out though is their support team. Any time I had a question or needed clarification, their team responded quickly and actually took the time to help instead of sending generic replies. They clearly understand how important chargeback prevention is for businesses and they make sure you’re fully set up to handle disputes properly. If you run an online store and want a simple, effective way to manage and prevent chargebacks, Chargeback is a must-have. Fast setup, powerful features, and a support team that genuinely cares about helping their users succeed.

Using app

40 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2026

Ive tested different chargeback preventions and this one actually works + no crazy fees. Support is great and fast too.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2026

great fast communication with good prevention. always ready to help and always fast, thankyou!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

Great experience so far, they are very friendly, helpful, and quick to respond to any questions I have. Nice UI, transparent billing, and easy to set up. I highly recommend Chargeback.io.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

Easy to set up and helpful team. Worth it for any growing store that wants to keep chargebacks low and stay informed.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

a really clear app and a good customer service!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2026

Great support!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2026

You can’t easily cancel them — they’ve made it extremely difficult to remove your card, and the top-up amount is fixed and quite high, so you can’t change it. I strongly recommend that the team fix this and allow customers to choose their top-up balance and easily cancel any card they want. Otherwise, it feels sketchy. ---- Update: I spoke with the team, and they have solved all my issues. They helped me unenroll and made the full balance refund, plus helped me understand how their system works. So, I'm changing my review to five stars and waiting for the update where everyone can easily unlink the card and manage the balances as they want, not with some requirements and minimum amounts. Thank you.

Using app

23 days

Total reviews

5

Average rating

4.2

5 / 5 Share

Feb. 6, 2026

Great app for preventing chargebacks before they happen. Easy to set up, clear insights, and the support team is very responsive. Definitely worth it for any growing store.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2026

Great product, very easy to use and helpful support.

Store

Peeps

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2026

Best App for chargebacks!

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2026

I just finished speaking with Jack. With my questions he was extremely helpful in explaining not only the functionality of the app but also how important it can be to the life of my store on Shopify.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2026

Works perfect! service also 10/10

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 28, 2026

Excellent help from Andreas! he helped me setup everything i struggeled with in chargeback.io. I now have learned the basics i need to know and he was very patient with me. i definetly reccomend. Thankyou!

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

Tem um suporte incrível, recomendo mais logista a aderirem

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2026

amazing costumer support

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2026

Great product, works as it should. Great customer service, with prompt responses from skilled people that can actually resolve issues.

Store

Snoozy

Using app

12 months

Total reviews

7

Average rating

5.0