Chargeback: Auto Prevention for Shopify

Chargeback: Auto Prevention

Prevent chargebacks on autopilot
Rating
4.9
Feedback
59
Reviews
Chart
#2,306
Shopify

All reviews

5 / 5 Share
June 15, 2026

This app is a must, it prevents chargebacks verry easy.

Store Using app Total reviews Average rating
Novarrio 2 5.0
5 / 5 Share
June 12, 2026

Received Alert immediately on a chargeback and auto-refunded instead of adding to chargeback risk, Great service.

Store Using app Total reviews Average rating
Thomas & Theo Hamilton 7 days 1 5.0
5 / 5 Share
June 11, 2026

Gracey lower ethoca price would be nice

Store Using app Total reviews Average rating
Cloffa 8 days 6 5.0
5 / 5 Share
June 5, 2026

Best alert app in the market!

Store Using app Total reviews Average rating
LEBLANC PARIS About 1 month 3 5.0
5 / 5 Share
June 3, 2026

We've only been using the app for a few days, but so far the experience has been excellent. On just the second day after activation, we received an alert that allowed us to act quickly and prevent a chargeback. That single event alone demonstrated the value of this tool for our business. The setup was straightforward, the alerts work as expected, and the platform provides confidence by helping us monitor potential disputes in real time. Everything has been running smoothly so far, and we are very satisfied with the results. We would recommend this app to any store looking to reduce chargeback losses and gain greater control over the dispute process.

Store Using app Total reviews Average rating
Veltrix WorkWear 1 day 1 5.0
5 / 5 Share
June 2, 2026

Had my first "save" yesterday, installing Chargeback.io saves you a lot of trouble. Okay it does cost you a fee but that is better than CB fees and makes life less troublesome. Setup is quite straigthforward.

Store Using app Total reviews Average rating
Victoria Cambridge 20 days 2 5.0
5 / 5 Share
May 27, 2026

Very good! This is a nonnegotiable app for every store.

Store Using app Total reviews Average rating
NUMEA 3 days 1 5.0
5 / 5 Share
May 25, 2026

This company helps you to save money like $30 on two orders you otherwise had to pay.

Store Using app Total reviews Average rating
Emma & Rose Cape Town About 1 month 4 5.0
5 / 5 Share
May 13, 2026

Absolutely fantastic app! Chargeback: Auto Prevention has been a game changer for our store. It runs on autopilot and has already helped us prevent multiple chargebacks before they hit our account, saving us both money and countless hours of manual dispute work. The setup was straightforward, the interface is clean and easy to navigate, and the customer support team has been incredibly responsive and helpful whenever we had questions. Highly recommend this to any Shopify merchant looking to protect their revenue and reduce chargeback headaches. Five stars all around!

Store Using app Total reviews Average rating
Caught Couture 18 days 1 5.0
5 / 5 Share
May 12, 2026

Chargeback.io has been a great platform to work with. The app is very user-friendly and easy to navigate, making chargeback management much more organized and efficient. What stands out the most is the exceptional support team. They are always quick to respond, helpful, and efficient in resolving any issues or questions we have. Highly recommend Chargeback.io to any business looking for a simple and effective chargeback management solution!

Store Using app Total reviews Average rating
Gleefull Supplements 3 months 8 5.0
5 / 5 Share
May 11, 2026

Amazing fast service really happy with them at the moment.

Store Using app Total reviews Average rating
Margaret & Pearl 3 days 1 5.0
5 / 5 Share
May 10, 2026

Chargeback.io really great platform, smooth transfer from one CB preventing app to chargeback.io, thanks!

Store Using app Total reviews Average rating
Cherish-co.uk 6 days 1 5.0
5 / 5 Share
May 7, 2026

Chargeback.io has been super helpful for managing Ethoca alerts and reducing potential chargebacks for my Shopify store. Setup was smooth, support is responsive, and the system works as expected. Already helped me catch and refund orders early before they turned into disputes. Great experience so far.

Store Using app Total reviews Average rating
Farringdon Wear 15 days 1 5.0
5 / 5 Share
May 6, 2026

Great customer support . Had an issue with my billing descriptor after switching to a US LLC and Grace from the support team sorted it out quickly. She walked me through exactly what needed to be updated in Shopify and confirmed my alerts were active.

Store Using app Total reviews Average rating
Mark & Houston 4 months 2 5.0
4 / 5 Share
April 30, 2026

I have set this up and was confused as to why it wasn't helping with my chargeback rate. Therefore i contacted support and they stated one card provider was not connected. They helped swiftly to correct this and its now working.

Store Using app Total reviews Average rating
KANES 2 months 1 4.0
5 / 5 Share
April 15, 2026

Grace and Jack recently helped me with the setup, and it was a 5-star experience. They were patient, responsive, and made the entire process easy to understand. Their attention to detail was superb, and they ensured everything was set up smoothly. I highly recommend everyone to use Chargeback.io.

Store Using app Total reviews Average rating
P+P 1 day 1 5.0
5 / 5 Share
April 15, 2026

Great support! Got everything working quick.

Store Using app Total reviews Average rating
Vibn 6 days 2 5.0
5 / 5 Share
April 9, 2026

I recently helped by Roudy — it was a 5-star experience! He was extremely helpful, friendly, and professional. I’ve been using Chargeback.io for about a year now and I’m still very satisfied with the service. The support is always excellent and efficient. Highly recommend!

Store Using app Total reviews Average rating
CASA INÉS 5 months 1 5.0
5 / 5 Share
April 7, 2026

They're awesome. Very fast responses and helpful with settings up everything up.

Store Using app Total reviews Average rating
Everly London 23 days 1 5.0
5 / 5 Share
March 31, 2026

The customer support at Charback.io has been excellent. Grace, in particular, helped me resolve an issue quickly and efficiently, making the whole experience smooth and stress-free. The platform itself is clear and much faster than what we used before. I’d definitely recommend it if you want to handle chargebacks properly.

Store Using app Total reviews Average rating
London Classics 22 days 1 5.0
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