Chargeback: Auto Prevention

Really solid app. Gets the job done and keeps shopify payments alive. :) recommend.

A Perfect solution for busineeses to reduce their chargback rate and built a trusted partnership with their payment proccesor . i hope i knew you before this month !! thank u guys for this solution.

Chargeback has been one of the easiest tools I have ever set up for my business. The entire onboarding process was extremely fast and straightforward, and I was able to get everything connected and running without any complicated steps. Within minutes I had the system working exactly how I needed it. What really stands out though is their support team. Any time I had a question or needed clarification, their team responded quickly and actually took the time to help instead of sending generic replies. They clearly understand how important chargeback prevention is for businesses and they make sure you’re fully set up to handle disputes properly. If you run an online store and want a simple, effective way to manage and prevent chargebacks, Chargeback is a must-have. Fast setup, powerful features, and a support team that genuinely cares about helping their users succeed.

Ive tested different chargeback preventions and this one actually works + no crazy fees. Support is great and fast too.

Great experience so far, they are very friendly, helpful, and quick to respond to any questions I have. Nice UI, transparent billing, and easy to set up. I highly recommend Chargeback.io.

Easy to set up and helpful team. Worth it for any growing store that wants to keep chargebacks low and stay informed.

a really clear app and a good customer service!

Great support!

You can’t easily cancel them — they’ve made it extremely difficult to remove your card, and the top-up amount is fixed and quite high, so you can’t change it. I strongly recommend that the team fix this and allow customers to choose their top-up balance and easily cancel any card they want. Otherwise, it feels sketchy. ---- Update: I spoke with the team, and they have solved all my issues. They helped me unenroll and made the full balance refund, plus helped me understand how their system works. So, I'm changing my review to five stars and waiting for the update where everyone can easily unlink the card and manage the balances as they want, not with some requirements and minimum amounts. Thank you.

Great app for preventing chargebacks before they happen. Easy to set up, clear insights, and the support team is very responsive. Definitely worth it for any growing store.

Great product, very easy to use and helpful support.

Best App for chargebacks!

I just finished speaking with Jack. With my questions he was extremely helpful in explaining not only the functionality of the app but also how important it can be to the life of my store on Shopify.

Works perfect! service also 10/10

Excellent help from Andreas! he helped me setup everything i struggeled with in chargeback.io. I now have learned the basics i need to know and he was very patient with me. i definetly reccomend. Thankyou!

Great service! Works amazing for our business for refunding chargebacks before they happen! Customer service is also phenomenal.

The best service for chargebacks. Thank you guys!

Great service, protection is working properly. Avoided many chargebacks already. Support is fast and extremelly helpful. Recommended!

The support team always helps me amazing, Roudy helped me last time. I could even message him privately, so he could take a look into my case. Amazing!

This company has no customer service, takes ages to get someone. Every time you need them, it's impossible. Now I have uninstalled and am moving to another company and need them to release the descriptor, but they are ignoring me and not replying back. I will have to contact all relevant parties and Shopify also, as this is bad to treat their clients this way.