Chargeback: Auto Prevention
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Great product, very easy to use and helpful support.
I just finished speaking with Jack. With my questions he was extremely helpful in explaining not only the functionality of the app but also how important it can be to the life of my store on Shopify.
Works perfect! service also 10/10
Excellent help from Andreas! he helped me setup everything i struggeled with in chargeback.io. I now have learned the basics i need to know and he was very patient with me. i definetly reccomend. Thankyou!
Great service! Works amazing for our business for refunding chargebacks before they happen! Customer service is also phenomenal.
The best service for chargebacks. Thank you guys!
Great service, protection is working properly. Avoided many chargebacks already. Support is fast and extremelly helpful. Recommended!
The support team always helps me amazing, Roudy helped me last time. I could even message him privately, so he could take a look into my case. Amazing!
This company has no customer service, takes ages to get someone. Every time you need them, it's impossible. Now I have uninstalled and am moving to another company and need them to release the descriptor, but they are ignoring me and not replying back. I will have to contact all relevant parties and Shopify also, as this is bad to treat their clients this way.
I’m really sorry you had to wait 1 hour before we could begin helping you. As soon as we saw your request, we started unenrolling your account. It must have been frustrating when our support team was offline during that time. We are currently hiring more support members to fix this issue asap.
Very usefull app, life-saver for your payment processor !
Very Polished App, Good instructions, easy to understand and i know it will save a lot of chargebacks in the future. Worth having installed if you want peace of mind. Would rather pay the $15 alert fee and auto refund, then pay $15 chargeback fee and risk holds on merchant account. Makes sense to me.
Been using it for 4 months now and it's amazing! did over 5M USD so far with Shopify Payments (including shop pay) and managed to keep it a life and we are still scaling! at the same time we have it connected to oceanpayments and airwallex on our other stores literally a life-saver to keep your payment processors a life
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