All reviews

Rating Breakdown

  • 5
    96% (229 ratings)
  • 4
    1% (3 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (6 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 19, 2024

Chargeflow has truly exceeded my expectations! The team is incredibly supportive, responds super quickly on the chat, and is always ready to help. A special thanks to Maria – her patience and clear explanations have been invaluable throughout this process. Although I’m still anxiously awaiting the outcome of the chargeback, it’s reassuring to know there’s a team behind me that is both professional and proactive. The support so far has been outstanding, and I trust in their approach. Thank you, Chargeflow!

Using app

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Total reviews

5

Average rating

4.4

5 / 5 Share

Dec. 18, 2024

Great customer support and service.

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2024

Very helpful with explaining the process step by step!. Happy with the call with Juda, he took his time to show me the steps and process for and against charge backs.

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2024

Great app to use if you make some sell !

Using app

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Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 11, 2024

Great application and company highly recommend

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2024

Boaz has been outstanding with his service!!!!!!!

Using app

30 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 3, 2024

Thanks to Mariane for her help. She responded quickly and professionally, and processed the refund promptly. I really appreciate the fast response and support. Thank you for your assistance!

Using app

10 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

So far so good - the service is excellent and the onboarding is quite easy. Maria with support was super helpful.

Using app

About 14 hours

Total reviews

11

Average rating

4.7

5 / 5 Share

Nov. 19, 2024

Brilliant, easy setup & great assistance from Juda via Google Meet for setting up my alerts.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2024

They really work hard to solve your chargebacks!

Using app

About 1 year

Total reviews

6

Average rating

4.3

4 / 5 Share

Nov. 15, 2024

Very helpful customer service and always ready to solve any kind of problem. As for the resolution I cannot give an assessment as my paperwork is still waiting for the outcome, however, the response to the paperwork is very fast!

Using app

About 2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 14, 2024

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

I'm currently dealing with chargeback problems, and Chargeflow has been a huge help. The onboarding with Juda was really reassuring, and the team is actively supporting me through this process. Highly recommend for anyone needing reliable assistance!

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

Chargeflow has been instrumental in automating our chargebacks, saving our team valuable time to focus on running our business. Our CSM, Boaz, has been fantastic to work with—he's guided us through the best practices for chargeback prevention and is always available to answer any questions that come up. The main dashboard makes it simple to track Chargeflow’s effectiveness in combating chargebacks at a glance. The clear breakdown of open, pending, and won/lost chargebacks, along with easy-to-read categorization, has made managing this process straightforward and efficient.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2024

WAYYYYYYYYYYY better than shopifys built in chargeback support, USE THIS

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 6, 2024

Very good support from Juda and his team

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 3, 2024

Customer service is 10/10 ! Helped me to navigate a new chargeback - Thanks guys

Using app

Over 1 year

Total reviews

5

Average rating

5.0

4 / 5 Share

Nov. 2, 2024

Was extremely easy to set up and customer service was a plus ! Will give my option on it on a father note after continuous sales

Using app

18 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 30, 2024

Love this app. Saved us so many times and customer service is super responsive.

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 28, 2024

Had a call with Juda, and he explained how chargeflow works. He made sure installment was all configured correctly! Very easy to communicate with their customer support.Thank you for your help and time!

Using app

3 months

Total reviews

2

Average rating

5.0