All reviews

Rating Breakdown

  • 5
    94% (325 ratings)
  • 4
    1% (3 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    4% (15 ratings)

Reviews with Text

  • 91% (314)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 21, 2026

Really good customer service

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

Good service. Nice platform

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2026

Great experience so far. Chargeflow has been very helpful with account setup and explaining the chargeback process clearly. The support team is responsive and professional, and the account review gave useful insights. Looking forward to continuing using the service.

Store

Oloro

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 20, 2026

Aubrey was incredibly helpful throughout the entire Chargeflow setup process. She explained everything clearly, was very patient with my questions, and made sure the system was configured correctly for my Shopify store. What I appreciated most was how responsive and supportive she was — it felt like she genuinely cared about getting things right rather than rushing through it. The setup is now clear, organised, and gives me much more confidence handling chargebacks going forward. Highly recommend her support. Thank you again!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 20, 2026

Customerservice was quick and informative. Prevents alot of chargebacks what saves my shopify payments.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2026

The help from the team was good everything is setup now, having my first chargeback. Let's hope for the best

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2026

Chargeflow is one of the best apps for mitigating chargebacks. Amazing support agents as well, thank you so much!

Using app

About 10 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2026

Great customer service

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2026

the support from this app is insane. quick responses and helps a lot

Using app

1 day

Total reviews

2

Average rating

4.5

5 / 5 Share

Jan. 14, 2026

Using app

Over 3 years

Total reviews

4

Average rating

4.3

5 / 5 Share

Jan. 14, 2026

Good and quick communication!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2026

Great app to handle chargebacks.

Using app

5 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 10, 2026

Since we implemented this app, we lost all the chargebacks we got. Comparatively with before where we used to win about 30-40% of the cases

Store

Säker

Using app

10 months

Total reviews

7

Average rating

3.9

5 / 5 Share

Jan. 8, 2026

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 6, 2026

easy to use, great customer service, quick to reply!

Using app

5 months

Total reviews

13

Average rating

5.0

5 / 5 Share

Dec. 30, 2025

Using app

Almost 4 years

Total reviews

6

Average rating

4.8

5 / 5 Share

Dec. 28, 2025

very good support easy to set up

Store

Seladi

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 14, 2025

Great experience with customer service, Carla was able to resolve my questions regarding account integrations swiftly. Very helpful, thank you.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

Carina was the greatest!! It was easy to reach her and get connected with the chat box, she was incredibly responsive and made the entire process simple. She helped us a lot with submitting evidence for our dispute, and she even reached out and kept us updated a few days later when the team uploaded our evidence to our case! Will be leaning on her for any help we may encounter. Thank You Carina.

Using app

About 2 months

Total reviews

2

Average rating

4.5