Chargeflow Prevent Chargebacks
All reviews
Review RSS feed
Seemless experience, great team and customer support. Nice to know chargebacks are getting sorted in the the background.
Hey - thanks for your great feedback! It's feels great to provide human-service along with a wonderful technical solution:)
The chargeflow team is quite professional and knows well how to face chargebacks and defend them. Customer support also is online 24/7 and responds very quickly. I enjoyed working with them a lot. Hope I have found them sooner. Highly recommended.
Hey - thanks for your great feedback! It's feels great to provide human-service along with a wonderful technical solution:)
Excellent team, they help assist situation that was not our fault and made it possible to get our funds back after delivering the product. This is a must installed app, whenever you have issues on chargeback they are the best to resolve it.
Hey, thanks for your great feedback:) Indeed, chargebacks can be very frustrating, as the majority of them are coming from fraudsters unfortunately. The best way to fight back is to spend the minimum amount of time & money in order to win and recover your lost money, and simultaneously allowing you to focus on growing your business without worrying about disputes.
Chargeflow has helped us recover funds after so many failed attempts at proving our case with no wins. We finally have 6 wins and counting! Thank you to Mariane for all your assistance when dealing with chargebacks.
Thanks for your awesome feedback! Indeed, in our online world we live in, we tend to forget we need the human communication & support. We do our best to provide both the finest technology and and the best live-support to our clients:)
Amazing customer support always availiable, reasonable fee taken by them. Pretty good at winning cases aswell better to have them on your store then not and a super clean layout of the app
Hey Brenden, Thanks for your great feedback! Our business model is definitely affordable for everyone as it's success-based and puts you and us on the same boat:) We're available for any need with our 24/7 live support.
We couldn't be happier with Chargeflow! It was an easy set up and they got started right away. We had been spending too much time handling chargebacks without much success. So far, Chargeflow has a 100% success rate for us. Highly recommend this app.
Thank you for your great feedback, much appreciated! Nowadays, success equals time & money indeed, and we focus on saving you more of these.
My first experience with a dispute chargeback service. Mr. Boaz Edelman was very patient and thorough in going through how the interface works and their team would be able to help my business in the unfortunate event of a chargeback. Appreciate the efforts they put in to help small businesses (and larger ones!) alike!
Thanks for your kind words! Chargeback will always be part of your business, unfortunately. Good thing we have the ultimate automated solution to eliminate this chore off your back and recover your lost money.
I had a chance to speak with Boaz from customer service on Google Meet. He explained in detail how the company could help me deal with chargebacks moving forward; I will look into providing the coverage for Humm payments provider for Ireland. I hope ChargeFlow can help me to provide a hedge for my business in the future.
I appreciate your feedback, thanks! We can fully cover and connect to almost any platform or payment provider out there, in order to handle your disputes seamlessly. Boaz.
Mariane w/ 10/10 customer service, questionable customers were visiting My Store, and they assisted me by helping me figure out if they were trustworthy or not.
Thanks for your awesome feedback! Indeed, in our online world we live in, we tend to forget we need the human communication & support. We do our best to provide both the finest technology and and the best live-support to our clients:)
The best app to secure your assets! highly recommended!! Amazing costumer service, easy to install, great communication, knowledgeable team!
Thanks for your warm words! You will always find or live support to assist you with any need or query. Our automated solution will continue to work incessantly, allowing you to grow your business without worrying about chargebacks any more!
Chargeflow is an amazing app. It takes all stress away from dealing manually with the chargebacks. Gathering the correct information to dispute the case takes a lot of time and they do everything for you, that's a fantastic service.
Thank you so much for your great feedback! Indeed, in order for an evidence to be compelling, it must be professionally comprehensive. This can be done with the best AI technology and our well-experienced expertise, which aims to save you time & money:)
Great customer service.. You just do no need to worry about charge back. They will fully take care of it on time. I will highly recommend this.
We appreciate your great review, thanks! Now that we're fully handling your disputes, you will find extra time to invest in growing your business without worrying about your lost money from chargebacks:)
Awesome customer service, they help you gather the necessary information for the best chance possible to win your case, they have been able to answer any questions around chargebacks i've had...they've also gave me tips on handling the chargeback directly with the customer and tips on how to stay in front of chargebacks....10 out of 10 recommend
Thanks for you worm words! Tens of thousand of submitted evidence had built our expertise in the entire chargeback field, in order try the best to avoid them, but to be prepared to handle them once they occur. We're always here with our human live service, anytime:)
Highly recommend! Great customer service, and very successful with chargebacks.
Thank for your great feedback! I'm happy you can be calm about any coming chargeback, now that you have experienced the past ones being fully handled and won:)
Chargeflow has been a game changer in terms of time saving and also recovering funds due to fraudulent disputes. Their team is professional and highly responsive, I've only received stellar support for them. Highly recommended.
Thanks for your kind words:) All types of disputes can be professionally handled automatically with our technology. We will do our best to continue provide stellar human-service as well, for any need.
This is probably the most useful app I've ever found for dealing with disputes. Customer support responds in an instant and deals with all of your issues fast. You can save a ton of time by not having to deal with disputes yourself. I thought I was very good at dealing with disputes but after you see how much effort they put to provide evidence for your dispute cases you will feel like a rookie! Best app ever!
Wow, thanks so much for your great review! Everyone should invest their resources in what their best at. So while you, as a merchant, should grow your business ,quantity-wise and quality-wise, we invest in improving our technology continuously in order to save you time & money as much as possible.
Love the Chargeflow app. Has saved us hours of time manually compiling and submitting chargeback responses. Highly recommend
Thank you for your honest review! Indeed, we aim to save your precious time by using our superb AI technology and extensive professional experience. Thanks again:)
Beautiful experience, lovely onboarding and very friendly UX. Shout out to Boaz for his amazing assistance!
Thanks so much for your kind words, I appreciate it! Supporting our clients is a top priority, along with providing a friendly UX to our superb technology.
I just started using this app. It's too early to evaluate the service. However as of now it is okay. There is a technical issue with this app, I have only one open dispute but it's showing, twice in the dashboard. I have reported it. Hope it will be fixed soon. The customer service is very responsive. The app developer Boaz is very nice person. He initiated a virtual introductory meeting with me which is really appreciated.
Thank you so much for your feedback. Actually, our team have completed the sync with your account and the issue you reported have been resolved already. Boaz, your Customer Success manager will be in touch with you shortly to guide you through your current dispute situation. Once again, thank you for putting your trust in Chargeflow. Ariel
Great team to work with and the idea of helping to win the case with percentage from the case is great agreement to have this app installed on all your shopify stores without no monthly fees!
Thank you for your great feedback! Our business model is very simple, and puts both you and us on the same boat - when you win, we win.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.