Chargeflow Prevent Chargebacks for Shopify

Chargeflow Prevent Chargebacks

Automate Chargebacks, Fraud Prevention & Reduce Dispute Rate
Rating
4.6
Feedback
388
Reviews
Chart
#177
Shopify

All reviews

1 / 5 Share
Oct. 5, 2023

I don't understand why all these 5* reviews. Please write honest reviews and stop misleading other merchants. This app is doing exactly what you could by yourself and nothing miracle. You can just respond to the chargeback by yourself and that's what this ap is doing. About winning is the most important thing, so you have same chance either doing on your own or use this app. I don't see this app is better than what you can do by responding by yourself. It is useless and misleading and please help yourself by adding any evidence you have to fight your chargebacks. They are very hard to win as the banks are always on customer's side. good luck

Store Using app Total reviews Average rating
Allmartdeal 5 days 9 1.4
Developer Reply

Hello, I'm Ariel, CEO of Chargeflow. First and foremost, I'd like to thank you for taking the time to share your thoughts on our product. Every piece of feedback is crucial to us. The primary purpose of the Chargeflow Automation product is to offer businesses a hands-off solution to the intricate issue of chargebacks. We recognize that the world of chargebacks is vast and multifaceted. The numerous guidelines, rules, and industry regulations can be overwhelming even for the experienced. Moreover, while knowledge is key, executing these processes efficiently can be a considerable time sink, especially when dealing with a significant volume. This often results in decreased team productivity. Furthermore, juggling these tasks across various payment service providers only adds to the complexity and time commitment. You're correct in saying that many of these tasks can be handled in-house, but our question is: Should they be, especially when there are more strategic aspects of your business that require your attention? Chargeflow aims to alleviate these operational burdens, allowing businesses to focus on what they do best - their core product, customer relationships, and growth. Importantly, our fee structure is contingent on our success. We charge only when we successfully help recover chargebacks on your behalf. I noticed that you haven't fully activated the app. By doing so, the comprehensive value of our solution would become more evident. Additionally, there are numerous other features and benefits that you might still need to explore. I'd appreciate the opportunity to walk you through them personally and ensure you receive the most from our product. Lastly, I'd love to provide you credits to receive a "FREE" trial to re-review the app and consider editing this review eventually (hopefully for a positive one). Kindly reach out to me directly at [email protected] Thank you again for your feedback, and I hope we can demonstrate the true value Chargeflow brings to your operations. Ariel

5 / 5 Share
Oct. 4, 2023

Store Using app Total reviews Average rating
MORALE 7 months 1 5.0
Developer Reply

Thanks so much for your review!

5 / 5 Share
Oct. 2, 2023

Excellent service! Boaz and the rest of the team are super helpful, and the product itself is fantastic. Can recommend for anyone who wants to stay on top of their chargebacks and prevent them from initiating.

Store Using app Total reviews Average rating
BabiMate 29 days 2 5.0
Developer Reply

Thank you for your great feedback! Helping merchants both prevent chargebacks and mitigate them if they do occur - is our passion and mission.

5 / 5 Share
Sept. 26, 2023

Chargeflow has been an absolute joy to work with. Highly recommend.

Store Using app Total reviews Average rating
PhysioTru 5 months 2 5.0
Developer Reply

Thanks a lot! Handling disputes is a real annoying chore, I'm glad you can now keep growing your business while we cover your back from chargebacks.

5 / 5 Share
Sept. 13, 2023

Support will very quick and comprehensive when It came to answer questions that I was having.

Store Using app Total reviews Average rating
Eliottmen About 2 months 7 5.0
Developer Reply

Thanks so much for your great review! We emphasize the development and professionalism of our customer service, as much as we do for our products, in order to ensure the finest utility of our app.

5 / 5 Share
Sept. 1, 2023

I had a few questions about our account, and support, Queen in particular was efficeint and very helpful with what i needed. Highly recommend Chargeflow!

Store Using app Total reviews Average rating
SoftwareCW 5 months 36 4.9
Developer Reply

Thanks so much for your great review! We emphasize the development and professionalism of our customer service, as much as we do for our products, in order to ensure the finest utility of our app.

5 / 5 Share
Aug. 30, 2023

Great communication and autonomous team, so far experience has been above our expectations and look forward to improving our chargeback challenge success rate

Store Using app Total reviews Average rating
vsl3.com About 2 months 5 5.0
Developer Reply

I appreciate you kind feedback - thank you! Our goal is to allow our clients to focus on growing their business and not worry about chargebacks at all. After submitting tens of thousands of responses on behalf of our clients, you can be positive that our Ai technology and our experts can surely save you plenty of time & money:)

5 / 5 Share
Aug. 24, 2023

Seemless experience, great team and customer support. Nice to know chargebacks are getting sorted in the the background.

Store Using app Total reviews Average rating
Guldfoto About 1 month 1 5.0
Developer Reply

Hey - thanks for your great feedback! It's feels great to provide human-service along with a wonderful technical solution:)

5 / 5 Share
Aug. 1, 2023

The chargeflow team is quite professional and knows well how to face chargebacks and defend them. Customer support also is online 24/7 and responds very quickly. I enjoyed working with them a lot. Hope I have found them sooner. Highly recommended.

Store Using app Total reviews Average rating
Harmony Gallery 5 months 3 4.3
Developer Reply

Hey - thanks for your great feedback! It's feels great to provide human-service along with a wonderful technical solution:)

5 / 5 Share
July 20, 2023

Excellent team, they help assist situation that was not our fault and made it possible to get our funds back after delivering the product. This is a must installed app, whenever you have issues on chargeback they are the best to resolve it.

Store Using app Total reviews Average rating
Neil Jou Productions 7 months 5 5.0
Developer Reply

Hey, thanks for your great feedback:) Indeed, chargebacks can be very frustrating, as the majority of them are coming from fraudsters unfortunately. The best way to fight back is to spend the minimum amount of time & money in order to win and recover your lost money, and simultaneously allowing you to focus on growing your business without worrying about disputes.

5 / 5 Share
June 4, 2023

Chargeflow has helped us recover funds after so many failed attempts at proving our case with no wins. We finally have 6 wins and counting! Thank you to Mariane for all your assistance when dealing with chargebacks.

Store Using app Total reviews Average rating
Boo Beauty Bar 8 months 5 4.8
Developer Reply

Thanks for your awesome feedback! Indeed, in our online world we live in, we tend to forget we need the human communication & support. We do our best to provide both the finest technology and and the best live-support to our clients:)

5 / 5 Share
July 10, 2023

Amazing customer support always availiable, reasonable fee taken by them. Pretty good at winning cases aswell better to have them on your store then not and a super clean layout of the app

Store Using app Total reviews Average rating
ShopCeo.Apparel About 1 year 1 4.0
Developer Reply

Hey Brenden, Thanks for your great feedback! Our business model is definitely affordable for everyone as it's success-based and puts you and us on the same boat:) We're available for any need with our 24/7 live support.

5 / 5 Share
May 23, 2023

We couldn't be happier with Chargeflow! It was an easy set up and they got started right away. We had been spending too much time handling chargebacks without much success. So far, Chargeflow has a 100% success rate for us. Highly recommend this app.

Store Using app Total reviews Average rating
Rejuvia 20 days 21 4.5
Developer Reply

Thank you for your great feedback, much appreciated! Nowadays, success equals time & money indeed, and we focus on saving you more of these.

5 / 5 Share
May 16, 2023

My first experience with a dispute chargeback service. Mr. Boaz Edelman was very patient and thorough in going through how the interface works and their team would be able to help my business in the unfortunate event of a chargeback. Appreciate the efforts they put in to help small businesses (and larger ones!) alike!

Store Using app Total reviews Average rating
Phoenix Collective SG 12 days 2 5.0
Developer Reply

Thanks for your kind words! Chargeback will always be part of your business, unfortunately. Good thing we have the ultimate automated solution to eliminate this chore off your back and recover your lost money.

5 / 5 Share
May 1, 2023

I had a chance to speak with Boaz from customer service on Google Meet. He explained in detail how the company could help me deal with chargebacks moving forward; I will look into providing the coverage for Humm payments provider for Ireland. I hope ChargeFlow can help me to provide a hedge for my business in the future.

Store Using app Total reviews Average rating
INTHEZONE 5 days 2 5.0
Developer Reply

I appreciate your feedback, thanks! We can fully cover and connect to almost any platform or payment provider out there, in order to handle your disputes seamlessly. Boaz.

5 / 5 Share
April 17, 2023

Mariane w/ 10/10 customer service, questionable customers were visiting My Store, and they assisted me by helping me figure out if they were trustworthy or not.

Store Using app Total reviews Average rating
Moika's Lookout About 7 hours 1 5.0
Developer Reply

Thanks for your awesome feedback! Indeed, in our online world we live in, we tend to forget we need the human communication & support. We do our best to provide both the finest technology and and the best live-support to our clients:)

5 / 5 Share
April 17, 2023

The best app to secure your assets! highly recommended!! Amazing costumer service, easy to install, great communication, knowledgeable team!

Store Using app Total reviews Average rating
My Balance 25 days 11 5.0
Developer Reply

Thanks for your warm words! You will always find or live support to assist you with any need or query. Our automated solution will continue to work incessantly, allowing you to grow your business without worrying about chargebacks any more!

5 / 5 Share
April 12, 2023

Chargeflow is an amazing app. It takes all stress away from dealing manually with the chargebacks. Gathering the correct information to dispute the case takes a lot of time and they do everything for you, that's a fantastic service.

Store Using app Total reviews Average rating
Moon Dance Charms 9 days 11 5.0
Developer Reply

Thank you so much for your great feedback! Indeed, in order for an evidence to be compelling, it must be professionally comprehensive. This can be done with the best AI technology and our well-experienced expertise, which aims to save you time & money:)

5 / 5 Share
March 31, 2023

Great customer service.. You just do no need to worry about charge back. They will fully take care of it on time. I will highly recommend this.

Store Using app Total reviews Average rating
79Pets.com 7 months 2 5.0
Developer Reply

We appreciate your great review, thanks! Now that we're fully handling your disputes, you will find extra time to invest in growing your business without worrying about your lost money from chargebacks:)

5 / 5 Share
March 13, 2023

Awesome customer service, they help you gather the necessary information for the best chance possible to win your case, they have been able to answer any questions around chargebacks i've had...they've also gave me tips on handling the chargeback directly with the customer and tips on how to stay in front of chargebacks....10 out of 10 recommend

Store Using app Total reviews Average rating
Trillest Co 9 months 2 5.0
Developer Reply

Thanks for you worm words! Tens of thousand of submitted evidence had built our expertise in the entire chargeback field, in order try the best to avoid them, but to be prepared to handle them once they occur. We're always here with our human live service, anytime:)

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