Chargeflow Prevent Chargebacks
Automate Chargebacks, Fraud Prevention & Reduce Dispute Rate
Rating
4.7
feedback
375
chart
#101
All reviews
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April 17, 2023
The best app to secure your assets! highly recommended!! Amazing costumer service, easy to install, great communication, knowledgeable team!
Thanks for your warm words! You will always find or live support to assist you with any need or query. Our automated solution will continue to work incessantly, allowing you to grow your business without worrying about chargebacks any more!
April 12, 2023
Chargeflow is an amazing app. It takes all stress away from dealing manually with the chargebacks. Gathering the correct information to dispute the case takes a lot of time and they do everything for you, that's a fantastic service.
Thank you so much for your great feedback! Indeed, in order for an evidence to be compelling, it must be professionally comprehensive. This can be done with the best AI technology and our well-experienced expertise, which aims to save you time & money:)
March 31, 2023
Great customer service.. You just do no need to worry about charge back. They will fully take care of it on time. I will highly recommend this.
We appreciate your great review, thanks! Now that we're fully handling your disputes, you will find extra time to invest in growing your business without worrying about your lost money from chargebacks:)
March 13, 2023
Awesome customer service, they help you gather the necessary information for the best chance possible to win your case, they have been able to answer any questions around chargebacks i've had...they've also gave me tips on handling the chargeback directly with the customer and tips on how to stay in front of chargebacks....10 out of 10 recommend
Thanks for you worm words! Tens of thousand of submitted evidence had built our expertise in the entire chargeback field, in order try the best to avoid them, but to be prepared to handle them once they occur. We're always here with our human live service, anytime:)
Feb. 27, 2023
Highly recommend! Great customer service, and very successful with chargebacks.
Thank for your great feedback! I'm happy you can be calm about any coming chargeback, now that you have experienced the past ones being fully handled and won:)
Feb. 23, 2023
The very best tech comes from Israel. Just won a chargeback through chargeflow. The whole process was automated. And upon looking at the chargeback form that they submitted to the bank it was really well put together. Far better than I could have manually done!
I appreciate you kind feedback - thank you! Our goal is to allow our clients to focus on growing their business and not worry about chargebacks at all. After submitting tens of thousands of responses on behalf of our clients, you can be positive that our Ai technology and our experts can surely save you plenty of time & money:)
Feb. 16, 2023
Chargeflow has been a game changer in terms of time saving and also recovering funds due to fraudulent disputes. Their team is professional and highly responsive, I've only received stellar support for them. Highly recommended.
Thanks for your kind words:) All types of disputes can be professionally handled automatically with our technology. We will do our best to continue provide stellar human-service as well, for any need.
Jan. 18, 2023
This is probably the most useful app I've ever found for dealing with disputes. Customer support responds in an instant and deals with all of your issues fast. You can save a ton of time by not having to deal with disputes yourself. I thought I was very good at dealing with disputes but after you see how much effort they put to provide evidence for your dispute cases you will feel like a rookie! Best app ever!
Wow, thanks so much for your great review! Everyone should invest their resources in what their best at. So while you, as a merchant, should grow your business ,quantity-wise and quality-wise, we invest in improving our technology continuously in order to save you time & money as much as possible.
Jan. 16, 2023
Love the Chargeflow app. Has saved us hours of time manually compiling and submitting chargeback responses. Highly recommend
Thank you for your honest review! Indeed, we aim to save your precious time by using our superb AI technology and extensive professional experience. Thanks again:)
Jan. 5, 2023
Beautiful experience, lovely onboarding and very friendly UX. Shout out to Boaz for his amazing assistance!
Thanks so much for your kind words, I appreciate it! Supporting our clients is a top priority, along with providing a friendly UX to our superb technology.
Dec. 27, 2022
I just started using this app. It's too early to evaluate the service. However as of now it is okay. There is a technical issue with this app, I have only one open dispute but it's showing, twice in the dashboard. I have reported it. Hope it will be fixed soon. The customer service is very responsive. The app developer Boaz is very nice person. He initiated a virtual introductory meeting with me which is really appreciated.
Thank you so much for your feedback. Actually, our team have completed the sync with your account and the issue you reported have been resolved already. Boaz, your Customer Success manager will be in touch with you shortly to guide you through your current dispute situation. Once again, thank you for putting your trust in Chargeflow. Ariel
Dec. 27, 2022
Great team to work with and the idea of helping to win the case with percentage from the case is great agreement to have this app installed on all your shopify stores without no monthly fees!
Thank you for your great feedback! Our business model is very simple, and puts both you and us on the same boat - when you win, we win.
Dec. 20, 2022
Very informative and helpful, easy to work with and they recently also won a chargeback for me which is great! Definitely recommend this app to all store owners.
Thanks so much for your great feedback! Winning chargebacks is easier than ever, after handling hundreds of thousands of cases for our clients. We're glad we could help you recover your lost money:)
Dec. 12, 2022
I recently had my first experience with Chargeflow's customer support team and I must say that I was pleasantly surprised. Everyone I spoke with was incredibly helpful and went above and beyond to make sure my issues were resolved. I was initially hesitant to give Chargeflow a try because I had heard mixed reviews from friends, but I'm glad I took the plunge. The customer support alone has made it worth it for me. I would definitely recommend Chargeflow to others based on my experience.
Thanks so much for your kind and honest feedback! We know that our clients seek for an immediate and helpful human service to come along with our fine technology, especially when it comes to frustrating chargebacks they get hit by.
Dec. 9, 2022
The team is highly professional and responsive. I'd recommend this anyone who wants to scale their business and invest valuable time into business development, rather than dealing with disputes.
Great feedback, thanks a lot! Merchants are really amazed with how much free-time they have once they don't need to deal with their chargebacks.
Nov. 30, 2022
We've been using Chargeflow for about 6 months now, and the amount of time and money they have saved us is unreal. Their support team are professional, timely and always open for a chat if you encounter any issues. Can't thank you guys enough! Love from UK :)
Thank you so much, I appreciate your kind words:) The combination of technology and human-service is prioritized by us, so I'm glad to hear it is noticeable by you as well!
Nov. 29, 2022
Researched and interviewed many different chargeback services, and found that many of them are lacking the core features that Chargeflow has integrated into their app. They automate the data pulling, build out and submit each chargeback, and even have dedicated support agents managing all this for you, I really couldn't believe it until using them for over 4 months now. The amazing part is, they only charge you based on winning the chargeback, so they are aligned to do the best job possible. The team is friendly and amazing to work with also! Highly recommend.
Thank you so much for your great review! Being past-merchants ourselves, we understand this underbelly part of businesses, and thus do the best to provide the finest service we can.
Nov. 23, 2022
I used this app and immediately got direct communication on zoom within 48 hours excellent service so far ! waiting for my result on my chargeback
Thank you for your kind words! We like to get to know our clients on a personal level, it's always nice, and also in order to fully understand your business needs and tailoring our services accordingly.
Nov. 2, 2022
There app looks really great ! I don't have a lot of chargeback for now, but I think they will certainly help me a lot ! Plus the support team is extraordinary ! You install the app (that is free) and the next day you already have an onboarding call with the person that will help you if you have any issues :)
We appreciate your awesome review - thank you! Chargebacks are an issue you want to have after you assure it's fully covered, so it's great you've installed our app in advance. Always pleased to help on the spot, as we understand that behind every successful business there's an owner who needs to now he has full and quick support.
Oct. 27, 2022
I've been selling online for almost 20 years; I've had my share of heartache being targeted by scammers. Chargeflow just won a HUGE chargeback for me. The scammer groomed me by following through perfectly will 2 smaller sales, then went for a $1100 sale, WOW! (that was a first). I must say, I think this is the very first chargeback at that level I have ever won. They fought a few other chargebacks for me that I lost, but that was my mistake of not seeing some problems (no charge for them to fight them, they only charge a percentage if I win)--I didn't catch the key things that set me up for the loss on those. But this big one, I did more correctly, and they won. And what's wonderful? I did NOTHING! no filling out forms, no grappling with faxes, etc.--chargeback came in, they did everything immediately. Lastly, they are always available within one minute to chat if I ever have questions. VERY professional people. Use them! Save yourself TONS of time and headaches.
It's great serving grateful clients like you:) We put A LOT of efforts into developing our AI app so it would become a completely hands-off solution for busy merchants like yourself. With the machine learning and expertise of our analysts we manage to increase the win-rate significantly and save you the precious time you should spend on growing your business. Thank you so much for your kind words!