All reviews

Rating Breakdown

  • 5
    95% (221 ratings)
  • 4
    1% (3 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (7 ratings)
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5 / 5 Share

Sept. 26, 2023

Chargeflow has been an absolute joy to work with. Highly recommend.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks a lot! Handling disputes is a real annoying chore, I'm glad you can now keep growing your business while we cover your back from chargebacks.

5 / 5 Share

Sept. 20, 2023

Amazing customer support, very responsive, reliable, and communicative.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hey - thanks for your great feedback! It's feels great to provide human-service along with a wonderful technical solution:)

5 / 5 Share

Sept. 13, 2023

Support will very quick and comprehensive when It came to answer questions that I was having.

Using app

About 2 months

Total reviews

7

Average rating

5.0

Developer Reply

Thanks so much for your great review! We emphasize the development and professionalism of our customer service, as much as we do for our products, in order to ensure the finest utility of our app.

5 / 5 Share

Sept. 1, 2023

I had a few questions about our account, and support, Queen in particular was efficeint and very helpful with what i needed. Highly recommend Chargeflow!

Using app

5 months

Total reviews

25

Average rating

4.9

Developer Reply

Thanks so much for your great review! We emphasize the development and professionalism of our customer service, as much as we do for our products, in order to ensure the finest utility of our app.

5 / 5 Share

Aug. 30, 2023

Great communication and autonomous team, so far experience has been above our expectations and look forward to improving our chargeback challenge success rate

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

I appreciate you kind feedback - thank you! Our goal is to allow our clients to focus on growing their business and not worry about chargebacks at all. After submitting tens of thousands of responses on behalf of our clients, you can be positive that our Ai technology and our experts can surely save you plenty of time & money:)

5 / 5 Share

Aug. 24, 2023

Seemless experience, great team and customer support. Nice to know chargebacks are getting sorted in the the background.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hey - thanks for your great feedback! It's feels great to provide human-service along with a wonderful technical solution:)

5 / 5 Share

Aug. 22, 2023

I recently had the opportunity to utilize chargeflow for my store, and it has been a game-changer. As a store owner, dealing with chargebacks can be a tiresome and stressful task. Chargeflow simplifies this complex process, ensuring that I can focus more on my core business and less on the aftermath of transactions. The user-friendly interface, coupled with its efficient automation, made a noticeable difference in how we manage disputes. I was particularly impressed with the support I received, especially from Boaz, who was an amazing person to work with. His expertise and prompt responses contributed significantly to our positive experience. I highly recommend Chargeflow to any store owner looking to streamline their chargeback process.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your great review! We emphasize the development and professionalism of our customer service, as much as we do for our products, in order to ensure the finest utility of our app.

5 / 5 Share

Aug. 21, 2023

Game-changer for business that need to save time on dispute management. recommend this service for anyone that have hard time handling it yourself

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey, thanks for your great feedback:) Indeed, chargebacks can be very frustrating, as the majority of them are coming from fraudsters unfortunately. The best way to fight back is to spend the minimum amount of time & money in order to win and recover your lost money, and simultaneously allowing you to focus on growing your business without worrying about disputes.

5 / 5 Share

Aug. 1, 2023

The chargeflow team is quite professional and knows well how to face chargebacks and defend them. Customer support also is online 24/7 and responds very quickly. I enjoyed working with them a lot. Hope I have found them sooner. Highly recommended.

Using app

5 months

Total reviews

3

Average rating

4.3

Developer Reply

Hey - thanks for your great feedback! It's feels great to provide human-service along with a wonderful technical solution:)

5 / 5 Share

July 20, 2023

Excellent team, they help assist situation that was not our fault and made it possible to get our funds back after delivering the product. This is a must installed app, whenever you have issues on chargeback they are the best to resolve it.

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

Hey, thanks for your great feedback:) Indeed, chargebacks can be very frustrating, as the majority of them are coming from fraudsters unfortunately. The best way to fight back is to spend the minimum amount of time & money in order to win and recover your lost money, and simultaneously allowing you to focus on growing your business without worrying about disputes.

5 / 5 Share

June 28, 2023

If you want chargebacks done automatically this is it. I used it on ALL of my stores doing 6 figures on each and this is literally. THE solution. Shoutout BOAZ, thanks ChargeFlow! <3

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

I appreciate you kind feedback - thank you! Our goal is to allow our clients to focus on growing their business and not worry about chargebacks at all. After submitting tens of thousands of responses on behalf of our clients, you can be positive that our Ai technology and our experts can surely save you plenty of time & money:)

5 / 5 Share

June 9, 2023

For now with the customer service I am getting for them I'll be giving them 5. They are absolutely one chat away regardless of time zone!

Store

Fazella

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your awesome feedback! Indeed, in our online world we live in, we tend to forget we need the human communication & support. We do our best to provide both the finest technology and and the best live-support to our clients:)

5 / 5 Share

June 7, 2023

Best app if you don't want to manually deal with chargeback and frauds. Everything is automated. And the billing is based on the win rate. Could not ask for more.

Using app

19 days

Total reviews

13

Average rating

4.8

Developer Reply

Thanks for your kind words! Chargeback will always be part of your business, unfortunately. Good thing we have the ultimate automated solution to eliminate this chore off your back and recover your lost money.

5 / 5 Share

June 4, 2023

Chargeflow has helped us recover funds after so many failed attempts at proving our case with no wins. We finally have 6 wins and counting! Thank you to Mariane for all your assistance when dealing with chargebacks.

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for your awesome feedback! Indeed, in our online world we live in, we tend to forget we need the human communication & support. We do our best to provide both the finest technology and and the best live-support to our clients:)

5 / 5 Share

July 10, 2023

Amazing customer support always availiable, reasonable fee taken by them. Pretty good at winning cases aswell better to have them on your store then not and a super clean layout of the app

Using app

About 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Hey Brenden, Thanks for your great feedback! Our business model is definitely affordable for everyone as it's success-based and puts you and us on the same boat:) We're available for any need with our 24/7 live support.

5 / 5 Share

May 24, 2023

I'm extremely impressed with Chargeflow. User Interface is very simple, and Boaz is always readily available to help when I have questions. Chargeflow has allowed me to focus on scaling my business while taking care of the entire chargeback process on many disputes.

Store

Trugala

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks, I really appreciate your feedback:) It's truly amazing to see the impact on business growth, when your chargebacks are fully handled with experienced people and tehnology. Thanks again!

5 / 5 Share

May 23, 2023

We couldn't be happier with Chargeflow! It was an easy set up and they got started right away. We had been spending too much time handling chargebacks without much success. So far, Chargeflow has a 100% success rate for us. Highly recommend this app.

Store

Rejuvia

Using app

20 days

Total reviews

13

Average rating

4.7

Developer Reply

Thank you for your great feedback, much appreciated! Nowadays, success equals time & money indeed, and we focus on saving you more of these.

5 / 5 Share

May 16, 2023

My first experience with a dispute chargeback service. Mr. Boaz Edelman was very patient and thorough in going through how the interface works and their team would be able to help my business in the unfortunate event of a chargeback. Appreciate the efforts they put in to help small businesses (and larger ones!) alike!

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your kind words! Chargeback will always be part of your business, unfortunately. Good thing we have the ultimate automated solution to eliminate this chore off your back and recover your lost money.

5 / 5 Share

May 15, 2023

The team has gone above and beyond to accommodate our needs. Great results so far, highly recommend.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your great review! Your business needs is our mission, we're always here for any need.

5 / 5 Share

May 7, 2023

Review: Chargeflow Dispute Chargebacks is a game-changer for online businesses on Shopify. This app offers an intuitive and efficient solution to manage and resolve chargeback disputes with minimal effort. The interface is user-friendly, making it easy to navigate and understand, even for those new to the world of chargebacks. Chargeflow's automation saves time and money, allowing you to focus on growing your business while it handles the tedious aspects of dispute management. The app's success rate in resolving disputes is impressive, offering peace of mind knowing that the chances of winning chargeback cases are high. In summary, Chargeflow Dispute Chargebacks is a must-have for any Shopify store owner looking to streamline their chargeback dispute process and protect their revenue. Highly recommended!

Using app

3 months

Total reviews

6

Average rating

4.8

Developer Reply

Your great feedback is much appreciated, thanks so much! In addition to protecting your profit by recovering your lost money from chargebacks, we can now help any business to prevent chargebacks from happening in the first place as well. Thanks again!