All reviews

Rating Breakdown

  • 5
    92% (601 ratings)
  • 4
    5% (33 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (4 ratings)
  • 1
    2% (12 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 26, 2018

Great setup & convenient for my team to handle customer service. It's good to have this app to serve our customer better. Recommended

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2018

Great product. I have been using it for a few days now and has helped me and my customers a lot in a way of communication.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 26, 2018

Loving this app so far. The live chat is fantastic! I love how the chat records gets emailed. Thanks Chatra!! - AfroShe

Store

AfroShe

Using app

15 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 26, 2018

very helpful app and very supportable team as well, it gives customer an impression of active and helpful store am happy with it thanks alot

Using app

About 2 years

Total reviews

28

Average rating

4.7

4 / 5 Share

Sept. 25, 2018

We have been using this for a few weeks and are very impressed with the features and functionality. Very glad we installed the app. While not perfect, it's pretty close.

Using app

Over 3 years

Total reviews

8

Average rating

1.9

5 / 5 Share

Sept. 23, 2018

Very happy with the Free version of the app. :-) Might upgrade when I find the time to add the extra info/settings.

Using app

About 1 month

Total reviews

2

Average rating

5.0

4 / 5 Share

Sept. 22, 2018

I am on the free version. I keep it over others that have more free features, because I like the pop up. It has a link to frequently asked questions, and image area . Check it at our site www.foreverfused.ca , Forever Fused Glass Memorials

Using app

12 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 17, 2018

Been using it for a week now.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 14, 2018

I am using this app for my customers to contact me, while they are visiting my website. Absolutely amazing. Easy to use, and great to have interactive live chat with customers.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2018

So far so good. I recently installed this app after looking at a lot of chat apps. Seems like a great service and the install was easy and fast.

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 30, 2018

Great way to communicate with your customers, even if you're a tiny business, even if you're on the go!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 28, 2018

I just love this app! Finally, I have a way to communicate with my customers. I love being able to answer their questions and mind store while I'm on the go! Just awesome!! It helped me get some sales as I was able to direct customers to the products they needed. The service is amazing too. They respond and help you when you need to. But I must say, it's so easy to install and work it out that you won't need to ask for help!

Using app

2 months

Total reviews

14

Average rating

5.0

5 / 5 Share

Aug. 26, 2018

So far so good! Works dependably and flexibly. Thanks!

Store

Banpo

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2018

Great app...I love the page triggers.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2018

Very easy to install and it's already helped us convert customers that had questions they needed to have answered!

Using app

5 months

Total reviews

4

Average rating

4.8

5 / 5 Share

July 11, 2018

Great app with easy integration. A must download and have for your business!

Using app

7 months

Total reviews

5

Average rating

4.2

5 / 5 Share

June 29, 2018

So far, so good!! We installed Chatra with ease, the support from them has been really on point and we are loving the way the application is working within our online store. So far, we are not seeing a huge increase in sales coming from this, however it is an important component in making sure we have the level of customer service that we want to provide to our guests. Thank you Yakov and team! -Michelle Atomic Beauty Cosmetics www.atomicbeautycosmetics.com

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2018

We have tried many chatting apps, and definitely Chatra is the best one. The support team is very friendly and helpful. It is smooth and also has a modern widget, and yet the pricing plan is very reasonable. Simply, it is a necessary app for any online store owner.

Using app

1 day

Total reviews

18

Average rating

4.3

5 / 5 Share

June 12, 2018

Easy to use and set up. Really awesome customer service

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 11, 2018

Easy too use plus navigate and set up during the whole process to commune with customers. Fantastic app

Using app

13 days

Total reviews

9

Average rating

4.9