Chatra — Live Chat & Chatbot
Chatra — Live chat and chatbot for your website
Rating
4.8
feedback
652
chart
#2,174
All reviews
Rating Breakdown
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May 31, 2018
So far so good. Easy set up, no annoying pop-ups. Excellent design and customer service is amazing too! Get it; you will not be disappointed!
May 30, 2018
So far I'm loving this app! I'm still on the free trial period just to test things out and I must say, I'm really enjoying it. I feel more connected to my customers and I love being able to assist them right away. Our site is www.treenaturals.com. :) Thanks team!
May 25, 2018
Very easy to install and to use. Been able to invite other employees, customize to a degree. Would recommend to anyone who needs a simple chat app. Biggest request is to access from mobile.
May 17, 2018
Good addition, to the store, I think it allows customers to feel more connected. Customer service was very fast and responsive as well.
May 1, 2018
Perfect for what we're after! Have definitely seen an increase in sales since using Chatra! Highly recommend.
April 30, 2018
I've used some other live chats, but they didn't work as well as this one. I am able to easily talk with customers over my phone and know exactly what channel they came in on.
April 17, 2018
This app is better than some other apps i've tried. I love that you can see what pages your visitors are on, how long they have been in your store, last time they visted your store, what their adding to cart. Its so accurate the actual time the visitor hits your webite. I can log on to my site and I here my notification on my phone that a vistore is on the site. This is so much better than the shopify live view and google analytics. i found they are not accurate, this app gives you a lot of tools for free too. Try it you wont delete it. Shopliveit.com ;)
April 11, 2018
Very nice chat app. I like that it makes my customers leave their information for me to follow up with them if they leave, also keeps records of conversations and it keeps Spam Chatters away by having them introduce themeselves. i would like to have an app for my computer but so far I'm Loving. Thanks!
March 29, 2018
I love this chat app so far. Before, I was using one that required the customer to have a Facebook Messenger account, and be logged into it just to chat with me. I barely received chats because of that. After installing this one, I started getting chats almost immediately. I also have the app installed on my Android phone, and that means I never miss a chat. I'm able to easily set my "available" hours. Just a great app all around! Good job guys!
March 27, 2018
We were using LiveEngage/LivePerson. Support was bad, UI was bad. Only used this for a few hours, but Chatra is the polar opposite. And cheaper.
March 22, 2018
Thre is no free plan as it's mentioned when we register. After 14 days they start to harass you with emails to upgrade and for review then they block access to the online list. The biggest lie is that they show you a list of supposedly online visitors from everywhere in the world and tell you if you want to unlock and chat with them you need to upgrade. I checked my account and no one was online in real time. I give one star because the system forced me to give at least one if not zero stars. I deleted the App. it does not worth with lies.