All reviews

Rating Breakdown

  • 5
    92% (601 ratings)
  • 4
    5% (33 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (4 ratings)
  • 1
    2% (12 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 24, 2020

Love this app! Since using Live Chat, traffic has gone up. I am able to have more engagement with customers. If I get someone on live chat, 99% of the time I get a sale from that engagement. My business is very consultative. This app is easy to use, personalize and customize to your business. It helps me to see where customers are from, what they are typing so I can respond quickly. I wish all business used this app. You need this app if you want to grow your business.

Store

Dogsage

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 6, 2018

LOVE! The app was easy to install and everything is going seamlessly. I'm very impressed and would recommend it to everyone.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2018

Earlier I was Using Tidio, it was very limited, Later some Shopify Expert recommended it & I Installed it. Since than I m in love with it. Bought License Account as soon as my trail expired. Highly recommended App.

Using app

25 days

Total reviews

22

Average rating

4.5

5 / 5 Share

Feb. 27, 2018

We love using Chatra for our store -- ever since we added it, we've gotten a huge increase in sales. Customers like being able to reach out to us right away without going anywhere else, and we use everything that Chatra has to offer. Thank you for this wonderful program!

Using app

About 2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 24, 2018

Looks good so far :-) .....................................................................................

Using app

About 3 years

Total reviews

8

Average rating

4.5

5 / 5 Share

Feb. 22, 2018

After we started using Chatra our team has seen an increase in customer satisfaction. We have a better understanding of what the customers needs and wants. The direct chat with them has changed how our business moves forward .

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2018

After using a ton of live chat apps on my store https://getart.in, I have zeroed in down on Chatra. It is the best that is available on the store hands down!! Kudos to the Chatra team!!

Using app

5 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Feb. 20, 2018

Fantastic, just what we needed. Support is exceptional. Thank you!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 19, 2018

Very good app, it provides real time visitor plus chat

Using app

15 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 14, 2018

Tis app in an excellent chat program easy to set up and outstanding live customer service, works perfectly for my site.

Using app

15 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 12, 2018

Pros everything Cons... Notta

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 12, 2018

Love this app - has been very helpful for customer communication!

Using app

Over 6 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Feb. 6, 2018

Ok. This app is #%*ing awesome! I love it! The level of information is provides on users currently on my page is ridiculous. It give me realtime tools to help answer my customers inquiries and even steer them into purchases. One sale at a time has always been my motto and this app allows it. Great work. Recommendations: Not sure if and how I can point to a product page during a conversation? The ability to add pre-written responses from the chat box would be great.

Using app

2 months

Total reviews

5

Average rating

3.6

5 / 5 Share

Jan. 30, 2018

The best Shopify app I have ever used it drives sales every day and improves customer service also. It is a no-brainer, I was an Olark customer for many years but Chatra is without a doubt better due to its, ease of use, functionality and service.

Using app

About 5 years

Total reviews

12

Average rating

5.0

5 / 5 Share

Jan. 28, 2018

great app! I contracted annual plan later trial plan.. Thanks

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 24, 2018

Amazing App! We love the adjusted auto targeting, and that you can change the automated target to trigger only if you are online.

Using app

About 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Jan. 24, 2018

Just brilliant, addictive and definitely does what it says it does. We love it.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2018

Fantastic app! I tried a few other live chat apps, but this is the best I have found! Would highly recommend!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 19, 2018

Great real time view into the mechanics of your funnel!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 13, 2018

ottima e conveniente, da consigliare

Using app

16 days

Total reviews

8

Average rating

4.9