Chatra — Live Chat & Chatbot
Chatra — Live chat and chatbot for your website
Rating
4.8
feedback
652
chart
#2,174
All reviews
Rating Breakdown
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Jan. 3, 2018
Does everything you need it to do and nothing you don't. Works great across both web and mobile. Excellent support team!
Dec. 21, 2017
We love this app - being able to chat with your customers saves us time emailing. Often times customers have a very simple question that, if answered quickly, can result in a sale.
Dec. 15, 2017
Great app. Helps us to communicate with our customers when they really don't feel like calling in. We love the fact that we can put it on our phone and be out of the office and still help customers. Every online store should use this app.
Dec. 14, 2017
We've been using it for less than a month but so far so good! We like the fun colours and names that generate automatically. At the same time giving us the ability to rename visitors and add notes to the conversation. Our visitors do enjoy communicating with the emojis as well. We also find it useful that we can set dates and times on when to go online or be invisible as well as the app which allows us the convenience of always reaching customers. We do hope it stays smooth running!
Dec. 14, 2017
This app is excellent especially the way it intergrates with the shopping cart to show you what customers are looking at and have in thier carts
Dec. 14, 2017
We love this app at Nutsack Foods. We were not sure if visitors would really use a chat program to ask about our nuts but apparently people have questions about Nutsacks. :) We love the live page & cart status, and all the additional metadata available for each visitor. And the mobile app makes it possible to be available pretty much 24/7, because who has time to sleep, right?
Dec. 13, 2017
Great app! We use this app almost every day and it helps up connect with our customers with regards to their questions, orders & even website user issues. It is the best chat app I have come across so far.
June 16, 2021
Been using this app for over a year and it does what it says on the tin. It has certainly helped sales. Very happy.
Dec. 13, 2017
I used to use FB messenger but I realized not all of my customers have FB. Also, FB stopped notifying me when I would receive messages. Chatra always notifies me so I can respond to the customer quickly. Also there are a ton of other cool features that FB messenger doesn't offer! Thank you Chatra team!
Dec. 13, 2017
This is the first live chat app we've tried, and we love it! Chatra is so easy to set up and keep up.
Dec. 13, 2017
We LOVE chatra! It is easy to use and never fails. Really helps us answer those questions that customer need ASAP.
Dec. 13, 2017
Excellent application, very easy to use and synchronizes perfectly with the phone and the computer.
Dec. 13, 2017
Great app and works very well so far! Far superior to my old chat service!
Dec. 13, 2017
Simple but really effective and properly working app. For us as a small company we use the free version but that works very well for us. See it live on: www.hussh-cradles.com. Well done Chatra!