Chatra — Live Chat & Chatbot
Chatra — Live chat and chatbot for your website
Rating
4.8
feedback
653
chart
#2,438
All reviews
Rating Breakdown
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April 17, 2018
This app is better than some other apps i've tried. I love that you can see what pages your visitors are on, how long they have been in your store, last time they visted your store, what their adding to cart. Its so accurate the actual time the visitor hits your webite. I can log on to my site and I here my notification on my phone that a vistore is on the site. This is so much better than the shopify live view and google analytics. i found they are not accurate, this app gives you a lot of tools for free too. Try it you wont delete it. Shopliveit.com ;)
March 29, 2018
I love this chat app so far. Before, I was using one that required the customer to have a Facebook Messenger account, and be logged into it just to chat with me. I barely received chats because of that. After installing this one, I started getting chats almost immediately. I also have the app installed on my Android phone, and that means I never miss a chat. I'm able to easily set my "available" hours. Just a great app all around! Good job guys!
March 27, 2018
We were using LiveEngage/LivePerson. Support was bad, UI was bad. Only used this for a few hours, but Chatra is the polar opposite. And cheaper.
April 24, 2020
Love this app! Since using Live Chat, traffic has gone up. I am able to have more engagement with customers. If I get someone on live chat, 99% of the time I get a sale from that engagement. My business is very consultative. This app is easy to use, personalize and customize to your business. It helps me to see where customers are from, what they are typing so I can respond quickly. I wish all business used this app. You need this app if you want to grow your business.
March 6, 2018
LOVE! The app was easy to install and everything is going seamlessly. I'm very impressed and would recommend it to everyone.
March 5, 2018
Earlier I was Using Tidio, it was very limited, Later some Shopify Expert recommended it & I Installed it. Since than I m in love with it. Bought License Account as soon as my trail expired. Highly recommended App.
Feb. 27, 2018
We love using Chatra for our store -- ever since we added it, we've gotten a huge increase in sales. Customers like being able to reach out to us right away without going anywhere else, and we use everything that Chatra has to offer. Thank you for this wonderful program!
Feb. 24, 2018
Looks good so far :-) .....................................................................................
Feb. 22, 2018
After we started using Chatra our team has seen an increase in customer satisfaction. We have a better understanding of what the customers needs and wants. The direct chat with them has changed how our business moves forward .
Feb. 22, 2018
After using a ton of live chat apps on my store https://getart.in, I have zeroed in down on Chatra. It is the best that is available on the store hands down!! Kudos to the Chatra team!!
Feb. 14, 2018
Tis app in an excellent chat program easy to set up and outstanding live customer service, works perfectly for my site.