All reviews

Rating Breakdown

  • 5
    92% (278 ratings)
  • 4
    5% (15 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (6 ratings)

Reviews with Text

  • 100% (301)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 20, 2023

Great app and great customer service

Store

navinka

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2023

La aplicación es muy buena, ofrece mucha información en directo sobre los usuarios que hay en tu web en ese instante. Además, puedes automatizar respuestas fácilmente. La recomiendo.

Store

Escuina

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 24, 2022

We used other LiveChat apps before and this is the best one we used thus far. It is accessible, easy to use, and many of our team members are on this app assisting our customers. It is one of the best apps on Shopify. Highly, highly recommend! A+

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 8, 2022

Facile d'installation et bonne prise en main. De plus l'application possède une version gratuit personnalisable pouvant être upgrade à tout moment !

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 27, 2022

Nous utilisons CHATRA, et nous sommes content de savoir que le chat a beaucoup évalué, il rends les ventes plus faciles et fluides. Le support est au top , serviable et consciencieux, merci Chatra et bravo!

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 3, 2022

I love this app as it helps my customers feel like they have someone always helping them every step of the way.

Using app

About 4 hours

Total reviews

3

Average rating

4.7

4 / 5 Share

Feb. 14, 2022

I used this app to communicate with customers better. I really like how it does auto-hello messages. It would be nice if it did more features in the free version.

Using app

7 days

Total reviews

16

Average rating

2.3

5 / 5 Share

Feb. 11, 2022

Works well for the shop, has a subtle design, slows down the store speed a bit of course, but marginally. Recommend!

Store

Re-Nou

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 11, 2022

I used this app for online business. It does help a lot on communicate. It is easy to use for information collection, online chat.

Store

VARON

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 10, 2022

This app works for what we need. I would recommend for small business. The free version is good for now but as business grows upgrading is an option.

Using app

5 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Feb. 10, 2022

Easy set up with what we needed to create our own look and feel. This app is user friendly and great to use! It works well on our website. We are very happy! The ChatBot team responds quick to queries. Thank for a wonderful app! Really appreciate it!

Using app

5 months

Total reviews

5

Average rating

5.0

4 / 5 Share

March 31, 2022

I used to give 5 Stars and paid 1 year. But have to change now. My chakra widget stop working this morning. It disappeared in whole store, when I login to the app, always shows no visitor on page but shopify has live visitors. Tried to 1). contact suppoer in Shopify, email, phone call, nothing. 2). see if they have account on Twitter, Negative.3). Re-install the app in Shopify. No change. It used to work fine but once you got the trouble, you lost support like blind

Using app

9 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 9, 2022

This app really helped our customer service team be much more productive. The customers love the added touchpoint for them and it was easy to install and manage.

Store

ReGenos

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 3, 2022

Really great app! Very easy to use and integrate nicely into our store. Good support team too. Highly recommended. =)

Store

Seadon

Using app

6 months

Total reviews

5

Average rating

4.2

4 / 5 Share

Dec. 31, 2021

We are still learning to use ChatBot to retain customers but so far so good. One thing to note, I am not able to initiate the conversation.

Using app

10 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 29, 2021

Es fácil de implementar, funciona bien y los clientes en general responden. Es una buena app para recopilar reseñas

Using app

7 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 8, 2021

Great app - exactly what I needed. Very easy to set up and to manage. Love the fact that I get the notifications on my phone whenever someone asks a question on the website. Definitely a must have!

Using app

8 days

Total reviews

3

Average rating

5.0

4 / 5 Share

Nov. 29, 2021

I like the functionality but wish customers would interact with it more. I wish there was an easier way to capture their contact information as well.

Using app

6 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 17, 2021

We are happy with Chatra on our website www.AsasWood.com It helps to make site alive and in action all the time. Also it is very important, that Chatra does not slow down the speed. Thank you!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 15, 2021

BEST · APP · EVER!!! Is not only clean, beautiful, customizable and straight to the point. It also has all these beautiful triggers and options that allow for even more experience customization! I hope to use it forever!

Using app

2 days

Total reviews

16

Average rating

4.5