Chatra — Live Chat & Chatbot

I used to give 5 Stars and paid 1 year. But have to change now. My chakra widget stop working this morning. It disappeared in whole store, when I login to the app, always shows no visitor on page but shopify has live visitors. Tried to 1). contact suppoer in Shopify, email, phone call, nothing. 2). see if they have account on Twitter, Negative.3). Re-install the app in Shopify. No change. It used to work fine but once you got the trouble, you lost support like blind

This app really helped our customer service team be much more productive. The customers love the added touchpoint for them and it was easy to install and manage.

Really great app! Very easy to use and integrate nicely into our store. Good support team too. Highly recommended. =)

We are still learning to use ChatBot to retain customers but so far so good. One thing to note, I am not able to initiate the conversation.

Great app - exactly what I needed. Very easy to set up and to manage. Love the fact that I get the notifications on my phone whenever someone asks a question on the website. Definitely a must have!

We are happy with Chatra on our website www.AsasWood.com It helps to make site alive and in action all the time. Also it is very important, that Chatra does not slow down the speed. Thank you!

Does the job and is very user friendly. We are using the free plan as we have our Facebook page messages.

Free plan is very useful and perfect to contact buyer directly!!!! I love this! I can also control email through this app!

I love this app. It's very easy to use and suits us perfectly. I did have a few questions initially regarding some functionality and my questions were answered quickly in a friendly manner. Thanks so much!

I have been using this app since i opened my store. It works perfectly and smooth. I really needed to talk to my customers in site and not through email and this is just the best chat app!!

Chatra changed the game for us. Easy to use & makes communicating with customers so much faster and easier.

Fantastic app that has been with us almost since we first launched. I remember tracking the live visitor page to follow customers as they came on the site, great feature! The chat has gotten countless customers that I can only imagine would have left had there not been an automated chat prompt to reel the customer in. I also really like the flexibility of the automation and conditional logic that can be applied. I haven't fine tuned or used that many features, but from the options I have seen there is so much that can be done. Overall great app, one of the few on shopify's app store I don't mind subscribing to.

What I loved about chatra is their interface. Its intuitive and their support staff is quick and responsive. Icing on the cake: They don't talk in code and they understand you might not be from a coding background.

This is great for real-life interactions. Gets you close to your customer quickly. I have been able to speak to customers frequently and easily through the app. This has resulted in a better way for sales.

I find this app very useful. It allows our team to answer customers with push notifications to our phones. It doesn't require any coding, really simple to set up. Once our team grows larger, we'll up our plan so more can have access. Right now we are using the free plan and it's fantastic, given, y'know - free.

I installed this app on our online store FrancineCollections.com. It is a great way to reach out to customers shopping on the site and for customers to quickly and conveniently ask product questions.

The Free version is enough for our needs at the moment. I have been using this for almost a year now and it does the job right. Recommended. Support team is great also. -Maria

Everything is amazing! Great support. Will recommend for all Shopify users! Got me set up same day with website messaging and my costumers are now receiving answers to there emails and questions right away!

Everthing is perfect, great app and excellent support. It helped me to increase sales through chatting with my customers

Great App! it gets the job done perfectly. We are very happy with this App, the basic is good but premium Is great