Chatra — Live Chat & Chatbot

Nov. 29, 2021

I like the functionality but wish customers would interact with it more. I wish there was an easier way to capture their contact information as well.

Oct. 17, 2021

We are happy with Chatra on our website www.AsasWood.com It helps to make site alive and in action all the time. Also it is very important, that Chatra does not slow down the speed. Thank you!

Oct. 15, 2021

BEST · APP · EVER!!! Is not only clean, beautiful, customizable and straight to the point. It also has all these beautiful triggers and options that allow for even more experience customization! I hope to use it forever!

Oct. 8, 2021

Does the job and is very user friendly. We are using the free plan as we have our Facebook page messages.

Oct. 7, 2021

Free plan is very useful and perfect to contact buyer directly!!!! I love this! I can also control email through this app!

Sept. 25, 2021

I love this app. It's very easy to use and suits us perfectly. I did have a few questions initially regarding some functionality and my questions were answered quickly in a friendly manner. Thanks so much!

Aug. 6, 2021

I have been using this app since i opened my store. It works perfectly and smooth. I really needed to talk to my customers in site and not through email and this is just the best chat app!!

Aug. 6, 2021

I used this app to help increase sales and communication with customers. I have never had an app that did just what it said. We've made several sales chatting with customers who had questions regarding our products. Great App!

July 30, 2021

Chatra changed the game for us. Easy to use & makes communicating with customers so much faster and easier.

July 27, 2021

I love this app, being able to livechat with customers. Quite easy to set up and the auto responses you can set up for FAQs are great.

June 29, 2021

Fantastic app that has been with us almost since we first launched. I remember tracking the live visitor page to follow customers as they came on the site, great feature! The chat has gotten countless customers that I can only imagine would have left had there not been an automated chat prompt to reel the customer in. I also really like the flexibility of the automation and conditional logic that can be applied. I haven't fine tuned or used that many features, but from the options I have seen there is so much that can be done. Overall great app, one of the few on shopify's app store I don't mind subscribing to.

June 24, 2021

What I loved about chatra is their interface. Its intuitive and their support staff is quick and responsive. Icing on the cake: They don't talk in code and they understand you might not be from a coding background.

June 14, 2021

This is great for real-life interactions. Gets you close to your customer quickly. I have been able to speak to customers frequently and easily through the app. This has resulted in a better way for sales.

May 31, 2021

I installed this app on our online store FrancineCollections.com. It is a great way to reach out to customers shopping on the site and for customers to quickly and conveniently ask product questions.

May 31, 2021

The Free version is enough for our needs at the moment. I have been using this for almost a year now and it does the job right. Recommended. Support team is great also. -Maria

May 30, 2021

Everthing is perfect, great app and excellent support. It helped me to increase sales through chatting with my customers

May 29, 2021

Great App! it gets the job done perfectly. We are very happy with this App, the basic is good but premium Is great

May 28, 2021

Great. Really easy to use. I have tried other chat apps and none are as seamless as Chantra. ----------

May 28, 2021

No complaints, happy so far, and we've been using it for years. There is a time-zone difference, but emails are answered quickly for any issue.

May 27, 2021

We've been using Chatra for several years now. The app has a robust feature set, and customer service is outstanding.