Chatra — Live Chat & Chatbot

Aug. 6, 2021

I used this app to help increase sales and communication with customers. I have never had an app that did just what it said. We've made several sales chatting with customers who had questions regarding our products. Great App!

July 30, 2021

Chatra changed the game for us. Easy to use & makes communicating with customers so much faster and easier.

July 27, 2021

I love this app, being able to livechat with customers. Quite easy to set up and the auto responses you can set up for FAQs are great.

June 29, 2021

Fantastic app that has been with us almost since we first launched. I remember tracking the live visitor page to follow customers as they came on the site, great feature! The chat has gotten countless customers that I can only imagine would have left had there not been an automated chat prompt to reel the customer in. I also really like the flexibility of the automation and conditional logic that can be applied. I haven't fine tuned or used that many features, but from the options I have seen there is so much that can be done. Overall great app, one of the few on shopify's app store I don't mind subscribing to.

June 24, 2021

What I loved about chatra is their interface. Its intuitive and their support staff is quick and responsive. Icing on the cake: They don't talk in code and they understand you might not be from a coding background.

June 23, 2021

I've been using Chatra for a couple weeks now and it's working great. Very easy UI and I really enjoying seeing how my traffic is navigating my website!

June 14, 2021

This is great for real-life interactions. Gets you close to your customer quickly. I have been able to speak to customers frequently and easily through the app. This has resulted in a better way for sales.

May 31, 2021

I installed this app on our online store FrancineCollections.com. It is a great way to reach out to customers shopping on the site and for customers to quickly and conveniently ask product questions.

May 31, 2021

The Free version is enough for our needs at the moment. I have been using this for almost a year now and it does the job right. Recommended. Support team is great also. -Maria

May 30, 2021

Everthing is perfect, great app and excellent support. It helped me to increase sales through chatting with my customers

May 29, 2021

Great App! it gets the job done perfectly. We are very happy with this App, the basic is good but premium Is great

May 28, 2021

Great. Really easy to use. I have tried other chat apps and none are as seamless as Chantra. ----------

May 28, 2021

No complaints, happy so far, and we've been using it for years. There is a time-zone difference, but emails are answered quickly for any issue.

May 27, 2021

Best chat app out there for businesses that need to convert their chats to tickets via another app - or chat with customers directly

May 27, 2021

We've been using Chatra for several years now. The app has a robust feature set, and customer service is outstanding.

May 27, 2021

I have used this ap for a while now and find it is brilliant. The only slight frustrating thing is that some client do not always leave their email address so its means they send an enquiry but I cannot respond to them. That is the clients fault not chatra, however I wonder if there is a way the ap would have first option to add their email address, then write a message?

May 27, 2021

The best chat app, with good insights on what's going on on your shopify store at the same moment you're talking with a person

May 27, 2021

J'adore cette application qui nous permet d'être en contact avec les gens ! Pas parce qu'on a une boutique en ligne qu'on doit être loin de notre clientèle!

June 21, 2025

Works great for our store !we can answer to customers queries very quickly and it is wonderful that there is free plan

May 24, 2021

Easy to use, great price and customers really like the option to contact us immediately! Thank you so much.