Chatra — Live Chat & Chatbot
Chatra — Live chat and chatbot for your website
Rating
4.8
feedback
653
chart
#2,360
All reviews
Rating Breakdown
Sept. 22, 2021
I switched from messenger to chatra live chat and wish i had done this ages ago as its brilliant - i can see whats in their basket and what they are about to say so always one step ahead
Sept. 13, 2021
This is a game changer. We use this app on our store and it makes a huge difference. From auto response to transfer to a live person. Highly recommended.
Sept. 9, 2021
This Livechat platform is the easiest one to use so far. I have used many other plaftorms before, but Chatra has an amazing UI/UX, very clean and user-friendly. Also, their customer service is the best! Highly recommended!
Aug. 16, 2021
I absolutely love this app as it lets me be in contact with my customers right from my phone. It also doesn't take up a lot of space on the site so that is an added bonus
Aug. 6, 2021
I have been using this app since i opened my store. It works perfectly and smooth. I really needed to talk to my customers in site and not through email and this is just the best chat app!!
Aug. 6, 2021
I used this app to help increase sales and communication with customers. I have never had an app that did just what it said. We've made several sales chatting with customers who had questions regarding our products. Great App!
July 31, 2021
This is a great app and literally lead to more sales from the first day I installed it. Not all customers like a to ask questions, but for the ones who you - having this app can mean the difference between said customer ordering from you or your competition. Recommend.
July 30, 2021
Chatra changed the game for us. Easy to use & makes communicating with customers so much faster and easier.
July 29, 2021
Bonne application de Chat, pour le moment ca se passe bien. Installation facile le dashboard est simple pas trop de tracas.
July 29, 2021
I really like his app. The reviews really helps for marketing as well as assisting my customers find the perfect necklace for them. Reviews are a must for any ecom store! https://certifiedlit.com/
July 28, 2021
Haven't really had a chance to use it as yet but it has some pretty cool features and the price is reasonable
July 27, 2021
Amazing live chat for your store, if you are looking a Live Chat/Live e-mail and chat bot this is best option <3
July 27, 2021
I love this app, being able to livechat with customers. Quite easy to set up and the auto responses you can set up for FAQs are great.
July 17, 2021
Love it when chatra sent email of my "not seen chat" to customer. it's automation is acting like my VA
June 29, 2021
Fantastic app that has been with us almost since we first launched. I remember tracking the live visitor page to follow customers as they came on the site, great feature! The chat has gotten countless customers that I can only imagine would have left had there not been an automated chat prompt to reel the customer in. I also really like the flexibility of the automation and conditional logic that can be applied. I haven't fine tuned or used that many features, but from the options I have seen there is so much that can be done. Overall great app, one of the few on shopify's app store I don't mind subscribing to.
June 24, 2021
What I loved about chatra is their interface. Its intuitive and their support staff is quick and responsive. Icing on the cake: They don't talk in code and they understand you might not be from a coding background.
June 23, 2021
I've been using Chatra for a couple weeks now and it's working great. Very easy UI and I really enjoying seeing how my traffic is navigating my website!
June 14, 2021
This is great for real-life interactions. Gets you close to your customer quickly. I have been able to speak to customers frequently and easily through the app. This has resulted in a better way for sales.
June 12, 2021
The best chat service that we found for our web store, very intuitive, dynamic, auto-responses, workflow and best of all that each time they are being surpassed, improving, applying new changes all in the position of a better product quality. Congratulations and continue on that path! KALIMA GAMES
June 9, 2021
Good app for use. Its made a big difference in terms of how we connect and communicate with customers!