Chatra — Live Chat & Chatbot for Shopify

Chatra — Live Chat & Chatbot

Chat with site visitors to boost engagement and drive sales.
Rating
4.6
Feedback
306
Reviews
Chart
#1,753
Shopify

All reviews

5 / 5 Share
May 31, 2021

The Free version is enough for our needs at the moment. I have been using this for almost a year now and it does the job right. Recommended. Support team is great also. -Maria

Store Using app Total reviews Average rating
5 / 5 Share
May 31, 2021

Everything is amazing! Great support. Will recommend for all Shopify users! Got me set up same day with website messaging and my costumers are now receiving answers to there emails and questions right away!

Store Using app Total reviews Average rating
funeralapparel 27 days 1 5.0
5 / 5 Share
May 30, 2021

Everthing is perfect, great app and excellent support. It helped me to increase sales through chatting with my customers

Store Using app Total reviews Average rating
REELOQ GmbH 6 months 1 5.0
5 / 5 Share
May 29, 2021

Great App! it gets the job done perfectly. We are very happy with this App, the basic is good but premium Is great

Store Using app Total reviews Average rating
burbvuschristening Over 2 years 1 5.0
5 / 5 Share
May 28, 2021

Great. Really easy to use. I have tried other chat apps and none are as seamless as Chantra. ----------

Store Using app Total reviews Average rating
Sprayzee About 2 years 1 5.0
5 / 5 Share
May 28, 2021

No complaints, happy so far, and we've been using it for years. There is a time-zone difference, but emails are answered quickly for any issue.

Store Using app Total reviews Average rating
Taylor Payton Investigations Almost 5 years 4 4.0
5 / 5 Share
May 27, 2021

Best chat app out there for businesses that need to convert their chats to tickets via another app - or chat with customers directly

Store Using app Total reviews Average rating
Rage Coffee Over 2 years 4 5.0
5 / 5 Share
May 27, 2021

We've been using Chatra for several years now. The app has a robust feature set, and customer service is outstanding.

Store Using app Total reviews Average rating
Really Good Ebikes 12 months 5 4.2
5 / 5 Share
May 27, 2021

I have used this ap for a while now and find it is brilliant. The only slight frustrating thing is that some client do not always leave their email address so its means they send an enquiry but I cannot respond to them. That is the clients fault not chatra, however I wonder if there is a way the ap would have first option to add their email address, then write a message?

Store Using app Total reviews Average rating
RJ Leather Sewing School Over 3 years 1 5.0
Developer Reply

Thanks for the feedback! The contact form can only appear after a visitor sends you a message, there's no way to show it before that, unfortunately. However, please note that you can still reply to a client even if they did not leave their email address. They will see your reply when they come back to your website.

5 / 5 Share
May 27, 2021

The best chat app, with good insights on what's going on on your shopify store at the same moment you're talking with a person

Store Using app Total reviews Average rating
Le Petit Lunetier Almost 2 years 5 5.0
5 / 5 Share
May 27, 2021

J'adore cette application qui nous permet d'être en contact avec les gens ! Pas parce qu'on a une boutique en ligne qu'on doit être loin de notre clientèle!

Store Using app Total reviews Average rating
Mon Adresse Civique About 1 month 12 4.3
5 / 5 Share
June 21, 2025

Works great for our store !we can answer to customers queries very quickly and it is wonderful that there is free plan

Store Using app Total reviews Average rating
For Dog Lovers Almost 4 years 9 4.9
5 / 5 Share
May 24, 2021

Happy with this app, very easy to use! The whole team uses it and communications are easy. Like that you receive email notifications and can work from there or the app.

Store Using app Total reviews Average rating
Nourished 7 months 12 4.8
5 / 5 Share
May 21, 2021

I did a ton of research on Chat Bot apps and this is the best for sure. Tons of features in the free version.

Store Using app Total reviews Average rating
Celeb Prayer Candles 7 months 2 5.0
5 / 5 Share
May 20, 2021

Best chat app, free plan which is really ok if you need basic services, good customer service. I recommend!

Store Using app Total reviews Average rating
Chamaye 9 months 23 4.5
5 / 5 Share
May 20, 2021

Live Chat très performant ! Je recommande. FAcile et pratique, le SAV est super competant et reactif LiveChat is very up full ! I recommended Easy to use ! Very Good and fast After Sales Services Please Add 2 segments of open hour by days please !

Store Using app Total reviews Average rating
Atome3D.com 3D Printer France Over 1 year 2 5.0
5 / 5 Share
May 19, 2021

Great App! So easy to use and very organized! Highly recommend for any chat needs you may have. Love the setting where you can also save standard answers.

Store Using app Total reviews Average rating
The Styled Collection Over 4 years 3 5.0
5 / 5 Share
May 19, 2021

Great app! Super easy to use and a great way of engaging with customers to improve their user experience. Highly recommend!

Store Using app Total reviews Average rating
SOLAI Almost 2 years 5 5.0
5 / 5 Share
May 19, 2021

I've used a lot of chat apps, so far this app seems to be the keeper. Works well on mobile and desktop.

Store Using app Total reviews Average rating
Sip & Say 3 days 3 5.0
5 / 5 Share
March 28, 2021

Brilliant App! Helped me convert a few customers in under a week of installing this app. Look forward to closing many more deals

Store Using app Total reviews Average rating
House of Bareeki 7 days 2 5.0
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