All reviews

Rating Breakdown

  • 5
    92% (601 ratings)
  • 4
    5% (33 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (4 ratings)
  • 1
    2% (13 ratings)
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5 / 5 Share

Sept. 22, 2021

I switched from messenger to chatra live chat and wish i had done this ages ago as its brilliant - i can see whats in their basket and what they are about to say so always one step ahead

Using app

Over 1 year

Total reviews

7

Average rating

4.3

5 / 5 Share

Sept. 13, 2021

This is a game changer. We use this app on our store and it makes a huge difference. From auto response to transfer to a live person. Highly recommended.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2021

This Livechat platform is the easiest one to use so far. I have used many other plaftorms before, but Chatra has an amazing UI/UX, very clean and user-friendly. Also, their customer service is the best! Highly recommended!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 16, 2021

I absolutely love this app as it lets me be in contact with my customers right from my phone. It also doesn't take up a lot of space on the site so that is an added bonus

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2021

I have been using this app since i opened my store. It works perfectly and smooth. I really needed to talk to my customers in site and not through email and this is just the best chat app!!

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 6, 2021

I used this app to help increase sales and communication with customers. I have never had an app that did just what it said. We've made several sales chatting with customers who had questions regarding our products. Great App!

Using app

4 months

Total reviews

41

Average rating

4.9

5 / 5 Share

July 31, 2021

This is a great app and literally lead to more sales from the first day I installed it. Not all customers like a to ask questions, but for the ones who you - having this app can mean the difference between said customer ordering from you or your competition. Recommend.

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 30, 2021

Chatra changed the game for us. Easy to use & makes communicating with customers so much faster and easier.

Using app

17 days

Total reviews

3

Average rating

5.0

4 / 5 Share

July 29, 2021

Bonne application de Chat, pour le moment ca se passe bien. Installation facile le dashboard est simple pas trop de tracas.

Store

Kentyns

Using app

About 1 month

Total reviews

4

Average rating

4.8

5 / 5 Share

July 29, 2021

I really like his app. The reviews really helps for marketing as well as assisting my customers find the perfect necklace for them. Reviews are a must for any ecom store! https://certifiedlit.com/

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

July 28, 2021

Haven't really had a chance to use it as yet but it has some pretty cool features and the price is reasonable

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 27, 2021

Amazing live chat for your store, if you are looking a Live Chat/Live e-mail and chat bot this is best option <3

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 27, 2021

I love this app, being able to livechat with customers. Quite easy to set up and the auto responses you can set up for FAQs are great.

Using app

About 1 month

Total reviews

8

Average rating

3.9

5 / 5 Share

July 17, 2021

Love it when chatra sent email of my "not seen chat" to customer. it's automation is acting like my VA

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2021

Fantastic app that has been with us almost since we first launched. I remember tracking the live visitor page to follow customers as they came on the site, great feature! The chat has gotten countless customers that I can only imagine would have left had there not been an automated chat prompt to reel the customer in. I also really like the flexibility of the automation and conditional logic that can be applied. I haven't fine tuned or used that many features, but from the options I have seen there is so much that can be done. Overall great app, one of the few on shopify's app store I don't mind subscribing to.

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 24, 2021

What I loved about chatra is their interface. Its intuitive and their support staff is quick and responsive. Icing on the cake: They don't talk in code and they understand you might not be from a coding background.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2021

I've been using Chatra for a couple weeks now and it's working great. Very easy UI and I really enjoying seeing how my traffic is navigating my website!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2021

This is great for real-life interactions. Gets you close to your customer quickly. I have been able to speak to customers frequently and easily through the app. This has resulted in a better way for sales.

Store

LDezen

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 12, 2021

The best chat service that we found for our web store, very intuitive, dynamic, auto-responses, workflow and best of all that each time they are being surpassed, improving, applying new changes all in the position of a better product quality. Congratulations and continue on that path! KALIMA GAMES

Using app

Almost 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2021

Good app for use. Its made a big difference in terms of how we connect and communicate with customers!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0