Chatra — Live Chat & Chatbot
Chat with site visitors to boost engagement and drive sales.
Rating
4.7
feedback
302
chart
#2,258
All reviews
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Sept. 29, 2020
I've been so pleased with this app. Easy to set up and configure. My customers are enjoying it too! I love that I can target specific pages/behaviors with customized messages! It helped us maximize sales during our last promotion.
Sept. 21, 2020
easy to set up and friendly to use. Customer service has been friendly and helped highlight how nice their app works for customers
Sept. 21, 2020
Best live chat app ever made. Very affordable for startups and everything is straight to point. Very useful if you wish to engage with your visitors. HIGHLY RECOMMEND THIS APP.
Sept. 3, 2020
Tried multiple chatting apps over the years trying to find the best one. This is by far the easiest to use on both the customer and agent side.
Sept. 2, 2020
We've been using Chatra for possibly 2 years by now, maybe more. I am so, so, happy with Chatra. I love a company that is constantly trying to make their service better (without changing the price...you know those companies really care about the service and their customers). I find that with most of the apps I own, I'll ask customer service "can it do this? can it do that?"...usually, the answer, as you probably already know from experience is "no, but you can submit a request for it to be added". With Chatra, that hasn't happened yet... I say "can it do this? can it do that?" and they say "yup, here's how. And yes, just like this". Seems like they're asking the questions of themselves before their customers can think up the questions, so the solutions are ready when the customer asks. To be honest, I hate spending more money on apps, but this one is a really good one. Thanks Chatra!
Aug. 26, 2020
Can I just start by saying I love this app? It's so helpful to be available to assist customers as they navigate your store. I highly recommend. And customer support is super helpful! Thank you
Aug. 11, 2020
Very easy to set up and use, nice clean interface. Sometimes you just want a simple app and this does the trick. Good customer service if you have any questions. Can't fault it.
Aug. 6, 2020
This app has got to be the best that I have used in my 6 months of online business experience. A little expensive for startups but to learn about your business and to understand what products attract customers more than the others, you will find all these learnings in here. My suggestion to the developers would be to take three types of plans with limited to full features at different prices to make it more affordable . Highly recommend it. Use the free version to understand how it works, it’ll meet your expectations .
Aug. 4, 2020
The app is fun and useful. I am glad I downloaded it tho hoping the free plan has more features Thank you! -JavaSistersVanilla
July 31, 2020
This chat app is excellent. Have tried a few others and they were either messy with no way to hide unavailable features, or pricey for a plan with not enough features. Chatra is really good.
July 22, 2020
Is a great app I recommended to try it out as i did. Customer service is great they help you really fast with any questions.
July 15, 2020
We use the service at www.ichicc.com! I highly recommend it. One reason is you receive an alert when someone is on your website.
July 15, 2020
3oak Handcrafted creates and curates furniture and home goods. We immediately pivoted to e-commerce in the face of this pandemic by building ourselves a Shopify store. The integration between in-store and online is amazing. But we were not converting sales online, not a single one. We added Chatra and are now converting sales all over the United States. It's a game changer.
July 6, 2020
This app works flawlessly and is easy to use + customize messages. It's a great feature to add to any store. Customers will appreciate having a live chat option!
July 6, 2020
A Great app. It lets me answer any questions in real time and initiate conversations with my customers. Other apps out there only let the customer contact you. This one lets you contact the customer and know what they are looking at in real time.
July 4, 2020
I have tried a few chat apps. This one is, at least in my opinion, the best one between those I have tried.
July 4, 2020
I use this app since one week now. The set up was very easy and everything perfectly works. This is a great help for our website.
July 3, 2020
Love everything about this app! Its easy to use and I found it extremely helpful knowing what areas my visitors We’re coming from and the times they came on the website. I also love how it easy It is to communicate with my visitors and the feature to provide incentives for them to buy while they are browsing the website.
July 3, 2020
I never had a chat app before and I think it’s helpful to give customers the chance to ask questions on the spot. I know it’s created sales for me where the customer would previously probably not engage nor make a purchase.