Chatra — Live Chat & Chatbot

Your ad in Shopify said this was $19 a month (or $15 a month if the full year is paid at once), but after installing it I see that it is $15/mth per agent. All five of my agents are part time and working from home. This would cost me $75 a month. That is insane! Your app is not worth that much money and I am ultra annoyed that your pricing was so wrong. I have wasted too much time on your app. Shame on you for being so deception.

We have just launched our new website. Our customers love the live chat program a lot. Convenient and really useful!

Wonderful app! I like the reports they provide in the Pro plan. Support was great — friendly and knowledgeable!

Great app. Does everything one would need a chat app to do. It's great. Customer service is solid. 5 stars.

great chat app, simple and to the point. So far love it... its list of current users is accurate and very easy to set auto invite and manual as well

First day using this app I converted 4 sales. It gives a great insight into what your customers are thinking. It's a great way to build trust with your customers. Would highly recommend this app!

Great app, helped me connect to my customers and guide them through the shopping process. Even made a sale conversion from this. Support was great too. Fixed an issue I had promptly.

Started with the free trial then upgraded to the Pro Plan. App works great, love the features and it's a great price.

I've been so pleased with this app. Easy to set up and configure. My customers are enjoying it too! I love that I can target specific pages/behaviors with customized messages! It helped us maximize sales during our last promotion.

easy to set up and friendly to use. Customer service has been friendly and helped highlight how nice their app works for customers

Best live chat app ever made. Very affordable for startups and everything is straight to point. Very useful if you wish to engage with your visitors. HIGHLY RECOMMEND THIS APP.

Tried multiple chatting apps over the years trying to find the best one. This is by far the easiest to use on both the customer and agent side.

We've been using Chatra for possibly 2 years by now, maybe more. I am so, so, happy with Chatra. I love a company that is constantly trying to make their service better (without changing the price...you know those companies really care about the service and their customers). I find that with most of the apps I own, I'll ask customer service "can it do this? can it do that?"...usually, the answer, as you probably already know from experience is "no, but you can submit a request for it to be added". With Chatra, that hasn't happened yet... I say "can it do this? can it do that?" and they say "yup, here's how. And yes, just like this". Seems like they're asking the questions of themselves before their customers can think up the questions, so the solutions are ready when the customer asks. To be honest, I hate spending more money on apps, but this one is a really good one. Thanks Chatra!

I've gone through several other chat apps form competing companies. With the other apps I would always have reliability / connection issues. With Chatra, I never have any problems! I've finally found a keeper for my chat App. It always connects on mobile and desktop and I never miss chats like I was when using competitors apps. I highly recommend Chatra! If I had one suggestion, it would be to make the anonymous names a bit different. A few times they were too close to a believable name and I mistakenly called them that name :). But overall Chatra is by far the best chat app that I've used and plan to stay for a while!

Very easy to set up and use, nice clean interface. Sometimes you just want a simple app and this does the trick. Good customer service if you have any questions. Can't fault it.

Let me save you some time. I have tried several chat apps, including FB chat apps. This app is LEVELS ahead of the rest. It's not even close. The options and capabilities and control of what you can do. The ease of use. The sleek professional look. And the customer service is on point! They send you emails with advice on how to use it and engage your customers. Good advice! I was reluctant because it wasn't a Facebook chat app. But I prefer this over a Facebook chat app 10 out of 10.

This app has got to be the best that I have used in my 6 months of online business experience. A little expensive for startups but to learn about your business and to understand what products attract customers more than the others, you will find all these learnings in here. My suggestion to the developers would be to take three types of plans with limited to full features at different prices to make it more affordable . Highly recommend it. Use the free version to understand how it works, it’ll meet your expectations .

The app is fun and useful. I am glad I downloaded it tho hoping the free plan has more features Thank you! -JavaSistersVanilla

This chat app is excellent. Have tried a few others and they were either messy with no way to hide unavailable features, or pricey for a plan with not enough features. Chatra is really good.

Is a great app I recommended to try it out as i did. Customer service is great they help you really fast with any questions.