Chatra — Live Chat & Chatbot
Chatra — Live chat and chatbot for your website
Rating
4.8
feedback
653
chart
#2,360
All reviews
Rating Breakdown
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June 6, 2021
I use this app to help our customers chat with us while shopping and clear their questions and doubts. The app is incredible and has many features that I wanted. The most important thing is the support team is very helpful and responsive. As a newbie to coding this app is very easy to integrate. I recommend this app.
June 4, 2021
Une application très pratique je la recommande ,si vous avez un message et vous êtes pas sur votre site sa vous envoie directement un e-mail même pour la version gratuite très bonne applications
June 1, 2021
I find this app very useful. It allows our team to answer customers with push notifications to our phones. It doesn't require any coding, really simple to set up. Once our team grows larger, we'll up our plan so more can have access. Right now we are using the free plan and it's fantastic, given, y'know - free.
May 31, 2021
I installed this app on our online store FrancineCollections.com. It is a great way to reach out to customers shopping on the site and for customers to quickly and conveniently ask product questions.
May 31, 2021
This app is a great chatbot app. It is very useful because you can see what the customer is typing before the message is sent. This enables you to give a super fast customer service!
May 31, 2021
Είναι εξαιρετική εφαρμογή !! Κάθε πελάτης θέλει άμεση επικοινωνία με το κατάστημα! Αυτή η εφαρμογή σε κάνει ένα με τον πελάτη ! Σε κάθε απορία του είσαι εκεί για να τον βοηθήσεις.
May 31, 2021
The Free version is enough for our needs at the moment. I have been using this for almost a year now and it does the job right. Recommended. Support team is great also. -Maria
May 31, 2021
Everything is amazing! Great support. Will recommend for all Shopify users! Got me set up same day with website messaging and my costumers are now receiving answers to there emails and questions right away!
May 30, 2021
Everthing is perfect, great app and excellent support. It helped me to increase sales through chatting with my customers
May 30, 2021
I used this app to chat with my customers and help them with my store. This app has helped me retain some customers which would have otherwise lost,
May 29, 2021
Great App! it gets the job done perfectly. We are very happy with this App, the basic is good but premium Is great
May 28, 2021
Great. Really easy to use. I have tried other chat apps and none are as seamless as Chantra. ----------
May 28, 2021
No complaints, happy so far, and we've been using it for years. There is a time-zone difference, but emails are answered quickly for any issue.
May 28, 2021
Teníamos otra tienda online con otra plataforma y llevamos usando esta app años. Ahora nos hemos pasado a Shopify y llevamos usándola algo más de un mes. Todo sin problema.
May 27, 2021
Best chat app out there for businesses that need to convert their chats to tickets via another app - or chat with customers directly
May 27, 2021
We've been using Chatra for several years now. The app has a robust feature set, and customer service is outstanding.
May 27, 2021
I have used this ap for a while now and find it is brilliant. The only slight frustrating thing is that some client do not always leave their email address so its means they send an enquiry but I cannot respond to them. That is the clients fault not chatra, however I wonder if there is a way the ap would have first option to add their email address, then write a message?
Thanks for the feedback! The contact form can only appear after a visitor sends you a message, there's no way to show it before that, unfortunately. However, please note that you can still reply to a client even if they did not leave their email address. They will see your reply when they come back to your website.
May 27, 2021
The best chat app, with good insights on what's going on on your shopify store at the same moment you're talking with a person
May 27, 2021
J'adore cette application qui nous permet d'être en contact avec les gens ! Pas parce qu'on a une boutique en ligne qu'on doit être loin de notre clientèle!
May 26, 2021
Works great for our store ☺️!we can answer to customers queries very quickly and it is wonderful that there is free plan