Chatra — Live Chat & Chatbot

Sept. 2, 2020

We've been using Chatra for possibly 2 years by now, maybe more. I am so, so, happy with Chatra. I love a company that is constantly trying to make their service better (without changing the price...you know those companies really care about the service and their customers). I find that with most of the apps I own, I'll ask customer service "can it do this? can it do that?"...usually, the answer, as you probably already know from experience is "no, but you can submit a request for it to be added". With Chatra, that hasn't happened yet... I say "can it do this? can it do that?" and they say "yup, here's how. And yes, just like this". Seems like they're asking the questions of themselves before their customers can think up the questions, so the solutions are ready when the customer asks. To be honest, I hate spending more money on apps, but this one is a really good one. Thanks Chatra!

Aug. 26, 2020

Can I just start by saying I love this app? It's so helpful to be available to assist customers as they navigate your store. I highly recommend. And customer support is super helpful! Thank you

Aug. 11, 2020

Very easy to set up and use, nice clean interface. Sometimes you just want a simple app and this does the trick. Good customer service if you have any questions. Can't fault it.

Aug. 6, 2020

This app has got to be the best that I have used in my 6 months of online business experience. A little expensive for startups but to learn about your business and to understand what products attract customers more than the others, you will find all these learnings in here. My suggestion to the developers would be to take three types of plans with limited to full features at different prices to make it more affordable . Highly recommend it. Use the free version to understand how it works, it’ll meet your expectations .

Aug. 4, 2020

The app is fun and useful. I am glad I downloaded it tho hoping the free plan has more features Thank you! -JavaSistersVanilla

July 31, 2020

This chat app is excellent. Have tried a few others and they were either messy with no way to hide unavailable features, or pricey for a plan with not enough features. Chatra is really good.

July 22, 2020

Is a great app I recommended to try it out as i did. Customer service is great they help you really fast with any questions.

July 15, 2020

We use the service at www.ichicc.com! I highly recommend it. One reason is you receive an alert when someone is on your website.

July 15, 2020

3oak Handcrafted creates and curates furniture and home goods. We immediately pivoted to e-commerce in the face of this pandemic by building ourselves a Shopify store. The integration between in-store and online is amazing. But we were not converting sales online, not a single one. We added Chatra and are now converting sales all over the United States. It's a game changer.

July 6, 2020

This app works flawlessly and is easy to use + customize messages. It's a great feature to add to any store. Customers will appreciate having a live chat option!

July 6, 2020

A Great app. It lets me answer any questions in real time and initiate conversations with my customers. Other apps out there only let the customer contact you. This one lets you contact the customer and know what they are looking at in real time.

July 4, 2020

I have tried a few chat apps. This one is, at least in my opinion, the best one between those I have tried.

July 4, 2020

I use this app since one week now. The set up was very easy and everything perfectly works. This is a great help for our website.

July 3, 2020

Love everything about this app! Its easy to use and I found it extremely helpful knowing what areas my visitors We’re coming from and the times they came on the website. I also love how it easy It is to communicate with my visitors and the feature to provide incentives for them to buy while they are browsing the website.

July 3, 2020

I never had a chat app before and I think it’s helpful to give customers the chance to ask questions on the spot. I know it’s created sales for me where the customer would previously probably not engage nor make a purchase.

July 2, 2020

Absolutely love this app! Looks great on our new website www.wustler.co and enable us to reply to enquiries from customers all over the world. Setting it up was easy too! Great job Chatra :)

July 1, 2020

Love the ability to communicate with our webpage browsers (not browsers in the tech sense, but potential customers 'browsing' thru our site). Chatra integrates well into our pages and their customer support is EXCELLENT. They are very responsive and we hope their app brings us more success. Download it if it makes sense to your business.

June 16, 2020

Love this app! Works well... is easy and simple to use and offers a free plan! Would recommend to anyone looking for a chat option on their site.

June 8, 2020

This app has a nice and clean design that makes it easy to function and use for any user level. We love how it looks, how easy it was to customise and their support team.

June 1, 2020

Works exactly as described. I set it to send and automatic message with a coupon code after on the 4th page the customers visit. Check it out: Somethingtrendy.com