Chatra — Live Chat & Chatbot
Chatra — Live chat and chatbot for your website
Rating
4.8
feedback
652
chart
#2,136
All reviews
Rating Breakdown
Review RSS Feed
May 24, 2021
Easy to use, great price and customers really like the option to contact us immediately! Thank you so much.
May 24, 2021
Happy with this app, very easy to use! The whole team uses it and communications are easy. Like that you receive email notifications and can work from there or the app.
May 24, 2021
I think is easy to use, very efficient and price is good. They have a live chat support, to me it makes the difference. I recommend
May 21, 2021
I did a ton of research on Chat Bot apps and this is the best for sure. Tons of features in the free version.
May 21, 2021
The app is fantastic. Very simple to use and has a very pleasing design. I’m still in the trial period and will miss some of the features that will disappear. I am unlikely to pay for the next set of features as the price is a little more than I would like to have paid, on top of all the other costs. This is a fantastic addition to our site and I would not hesitate in recommending it. Also the IOS app is a bonus and is a really nice addition which is appreciated.
May 20, 2021
Best chat app, free plan which is really ok if you need basic services, good customer service. I recommend!
May 20, 2021
Live Chat très performant ! Je recommande. FAcile et pratique, le SAV est super competant et reactif LiveChat is very up full ! I recommended Easy to use ! Very Good and fast After Sales Services Please Add 2 segments of open hour by days please !
May 19, 2021
Great App! So easy to use and very organized! Highly recommend for any chat needs you may have. Love the setting where you can also save standard answers.
May 19, 2021
Great app! Super easy to use and a great way of engaging with customers to improve their user experience. Highly recommend!
May 19, 2021
Very easy to use and set up! highly recommended! you can easily answer your customers' questions using their app on your phone.
May 19, 2021
I've used a lot of chat apps, so far this app seems to be the keeper. Works well on mobile and desktop.
April 2, 2021
I steal learning how to use this app. I just now start advertising so that I will use this soon. I like the app so far. But I have a small experience.
March 29, 2021
AMAZING. So so simple to use! They also have an app in the apple store that links up. Seriously, the best app ever. I highly recommend.
March 28, 2021
Brilliant App! Helped me convert a few customers in under a week of installing this app. Look forward to closing many more deals
March 24, 2021
I only downloaded this app a few days ago but I LOVE IT!! It's one of the best apps you could have and super addictive to seeing how many people visit your site and where they've been referred from. A great way to instantly connect to your customers.
March 23, 2021
I just started using this app for my shopify store and so far i’m loving it, It’s easy to use and edit stuff.
March 16, 2021
I used this app to improve the conversation rate. It is very useful and help us to provide a better customer experience to our customers and visitors
March 12, 2021
Great App! I tested many apps many chat apps for my store and this is the best I found in the app store! :-) Can totally recommend it.
March 10, 2021
Your ad in Shopify said this was $19 a month (or $15 a month if the full year is paid at once), but after installing it I see that it is $15/mth per agent. All five of my agents are part time and working from home. This would cost me $75 a month. That is insane! Your app is not worth that much money and I am ultra annoyed that your pricing was so wrong. I have wasted too much time on your app. Shame on you for being so deception.
Sorry to hear that! We did not mean to deceive you, you can always check the detailed information about our plans at chatra.com/plans or if you click on the "See all pricing options" button on our Shopify app page. There, we clearly show that the price is per agent, and it's a common practice for helpdesk tools to charge on a per-agent basis. Also, please note that you don't have to pay for all registered agents in Chatra. For example, if you have 5 agents, but only 2 of them are online at a time, a subscription for 2 agents will be enough. Agents can take turns: when one goes offline, another connects. We've sent you an email with some additional information. We apologize again for the misunderstanding.
March 10, 2021
We have just launched our new website. Our customers love the live chat program a lot. Convenient and really useful!