All reviews

Rating Breakdown

  • 5
    92% (601 ratings)
  • 4
    5% (33 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (4 ratings)
  • 1
    2% (13 ratings)
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5 / 5 Share

March 10, 2021

We have just launched our new website. Our customers love the live chat program a lot. Convenient and really useful!

Using app

7 days

Total reviews

3

Average rating

3.7

5 / 5 Share

March 4, 2021

Wonderful app! I like the reports they provide in the Pro plan. Support was great — friendly and knowledgeable!

Store

LUXYBIT

Using app

About 19 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 16, 2021

I love the fact that I can see what my customers are clicking. It gives me more insight as to how I can better serve my customers. Having the ability to answer questions makes it even better.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2021

Really easy to use and super powerful, it works perfectly for my phone, computer and tablet so i can stay connected all the time.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 8, 2021

excellent App, easily to manage, the best chat messenger I ever had, easy to respond to customers, helps to engage with customers easily.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2021

After trying other apps, I started with Chatra and I am really really satisfied. I am using the free plan, since for now fits my needs. Vlad helped me countless times to set at the best the app, with a great customer service. Surely when my business will grow, I will consider upgrading to another plan.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2021

I think the app is great, super easy to handle and it looks very professional. Love that you can connect your work email to reply to clients too.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2021

Chatra is very useful to see who is online and where from. You can speak to prospective customers and answer any queries they have about products. The Chatra team are always on hand to help out to assist you with any aspects of the set up and installation which is very easy also to do.

Using app

9 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 9, 2021

Great app. Does everything one would need a chat app to do. It's great. Customer service is solid. 5 stars.

Store

WildMed

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2021

great chat app, simple and to the point. So far love it... its list of current users is accurate and very easy to set auto invite and manual as well

Using app

21 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 7, 2021

The app is amazing and so easy to setup and use! I am glad that I switched from Tidio to Chatra. My site is way faster and the app let's us manage every details of automated targeted chats and triggers. Great customer service also. Go for it!

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 1, 2021

I used this App for my shop someverygood.com, it's very helpful to communicate with my customer,It is very powerful and easy to operate. Highly recommend this app to new user

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2020

The app has a lot of nice features, also the best part for me is that it doesnt affect much in teh website loading time compare to tidio that I used before, the loading can still be improve though but it is the best so far.

Store

AKEGEN

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 15, 2020

First day using this app I converted 4 sales. It gives a great insight into what your customers are thinking. It's a great way to build trust with your customers. Would highly recommend this app!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2020

This app has been really helpful in connecting with customers interested in finding a Parry Sound photographer, looking for headshots. So very helpful to communicate with clients. Very easy to set up/use, and implement. Thanks, Peter Istvan Photography

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2020

I was looking into numerous apps for engaging visitors via chat. This was by far the most comprehensive and easy to use - both for myself and the on-site visitors. I highly recommend it!

Store

Alicia

Using app

21 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 10, 2020

This App has helped me improve my stores look and make sales. It is easy to set up. They can assist you right away if you need help

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2021

It works! I really like this app and how I can use it both on desktop and on my mobile device. Highly recommend.

Using app

About 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 22, 2020

I really like this app. It has the same features as some of the other chat offerings available but for a much more reasonable investment. I like how I can use it on my Shopify store as well on another ecommerce store not on Shopify.

Using app

17 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 22, 2020

Great app, helped me connect to my customers and guide them through the shopping process. Even made a sale conversion from this. Support was great too. Fixed an issue I had promptly.

Store

Cuffz

Using app

20 days

Total reviews

1

Average rating

5.0