Chatra — Live Chat & Chatbot for Shopify

Chatra — Live Chat & Chatbot

Chat with site visitors to boost engagement and drive sales.
Rating
4.6
Feedback
298
Reviews
Chart
#1,823
Shopify

All reviews

5 / 5 Share
April 26, 2020

Chatra works very well. It´s easy to use, and comes with a lot of setting options. It´s also very good at giving you plenty of info on your website visitors, and chatting with them is easy. Support is friendly and effective - too. I´m glad my shopify expert recommended me this app for my online store. Thumbs up!

Store Using app Total reviews Average rating
VISUDECO® 11 months 3 5.0
5 / 5 Share
April 25, 2020

I have used this app for more than a year and find it extremely useful for our business. Its easy to install, the support is fab and customers data is stored for any use in future. Totally recommend it.

Store Using app Total reviews Average rating
Fabilicious Fashion Over 1 year 9 4.2
5 / 5 Share
April 24, 2020

A fantastic addition to our store. Much better than native Shopify chat. Great functionality even in the free version

Store Using app Total reviews Average rating
Brazyn Life Almost 2 years 7 5.0
5 / 5 Share
April 24, 2020

Chatra has increased sales and conversions of our business. They offer some great features such as live visitors on the site. Very easy to use and implement. 5 stars!!

Store Using app Total reviews Average rating
Powell's Owls 29 days 4 4.8
5 / 5 Share
April 23, 2020

As a free plan for a start-up, its been excellent - as the company grows I have no doubt we will continue using Chatra

Store Using app Total reviews Average rating
Oliver Co. London 24 days 5 4.6
5 / 5 Share
April 21, 2020

Great app! It is very easy to use and set up and allows me to chat with my customers easily and quickly. Thanks!

Store Using app Total reviews Average rating
Ofinie About 1 year 7 5.0
5 / 5 Share
April 20, 2020

I have been working with Live Chat for the past year and a half. The app works really well for our needs as a small business. The customer service team has been very easy to reach and responsive.

Store Using app Total reviews Average rating
Merrifield Coffee Roasters Over 1 year 5 5.0
5 / 5 Share
April 20, 2020

The app is working perfect, would really recommand it! Have been using it for quit some time and never experienced any inconvience / difficulties!

Store Using app Total reviews Average rating
Charly's Almost 3 years 2 5.0
5 / 5 Share
April 16, 2020

Very convenient tool- you can see what customers have in their cart to be most effective. It integrates with FB chat, and also allows you to communicate with customers in email form via the chat itself.

Store Using app Total reviews Average rating
Durabak Company 7 months 3 4.3
5 / 5 Share
April 15, 2020

My product (wetsuits) often needs further help or explanation of features or sizing. The amount of times people reached out via Chatra surprised me and consequently I was able to either inform or close sales immediately. Pushing notifications through to FB Messenger also is very handy too. People are comfortable on what they know and messenger adds to the ease of use. I totally recommend this App. I did my research prior to installing and this seemed to be the one! I'm glad with my decision. Support has been good and there are real people on the other end.

Store Using app Total reviews Average rating
Ruby Fresh 9 months 1 5.0
5 / 5 Share
April 15, 2020

This is a great app, we have been using it for a few years to manage customer inquiries. Super easy to use, professional and love that it is customizable. Highly recommend!

Store Using app Total reviews Average rating
Daphne Newman Design About 3 years 2 5.0
5 / 5 Share
April 13, 2020

I am so happy that we decided to use this app. It has really helped our customers navigate our online store! Its very easy to use for both us and the customer.

Store Using app Total reviews Average rating
Cosmakery 7 days 5 5.0
5 / 5 Share
April 13, 2020

Great app and customer service! Works exactly as promised and is customizable to display how, when and where you want it to. We tried a few chat apps and, for us, this was the best of the bunch!

Store Using app Total reviews Average rating
Kase Custom About 1 year 5 5.0
5 / 5 Share
April 13, 2020

We just Chatra as our website chat application on Shopify and love it! It is easy to use and messages pop up right on my phone so I can respond quickly!

Store Using app Total reviews Average rating
Lambert Jewelers 6 months 2 5.0
5 / 5 Share
April 13, 2020

All good, easy to install and use. multi information available. We are using the APP in mobile as well, it very helpful on communicate with clients fast and easy. Thanks.

Store Using app Total reviews Average rating
5 / 5 Share
April 12, 2020

Great app which is easy to use and manage, would highly recommend, especially for a start-up new business like ours which needed something we could grow into, starting with the free plan then looking to upgrade as we grow . Cheers, Brewbus HQ

Store Using app Total reviews Average rating
Brewbus NZ About 1 year 1 5.0
5 / 5 Share
April 8, 2020

Great App for a customer chat system. Simple to use and notifications guide you when you are setting the APP. NO CODING NEEDED. You can create multiple logins and track each users chats and even pool them in to one archive. You can create automated messages using different rules and setup online/offline times. This App is also great for converting sales as you can see what page your Live Users are looking at and assist at each step of the conversion by opening up a chatline. Highly recommended. Jetpilot Team,

Store Using app Total reviews Average rating
Jetpilot Australia 8 days 5 5.0
5 / 5 Share
April 7, 2020

Everything working great so far! Was having problems with some other apps and Chatra solved them all.

Store Using app Total reviews Average rating
Wise Line Tools 7 days 13 5.0
5 / 5 Share
March 18, 2020

Still on trial but so far we are loving Chatra! It has everything we want and more. Will definitely be getting it for our website.

Store Using app Total reviews Average rating
FURRPLAY 7 days 1 5.0
5 / 5 Share
March 9, 2020

I use the free version and it is very reliable! I never miss a customer's message and the chat app works a treat on my phone. It has resulted in many sales as I can answer questions in real time. Thank you!

Store Using app Total reviews Average rating
Sweet Disorder Vintage 5 months 1 5.0
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