Chatra — Live Chat & Chatbot

April 23, 2020

As a free plan for a start-up, its been excellent - as the company grows I have no doubt we will continue using Chatra

April 21, 2020

Great app! It is very easy to use and set up and allows me to chat with my customers easily and quickly. Thanks!

April 20, 2020

I have been working with Live Chat for the past year and a half. The app works really well for our needs as a small business. The customer service team has been very easy to reach and responsive.

April 20, 2020

The app is working perfect, would really recommand it! Have been using it for quit some time and never experienced any inconvience / difficulties!

April 16, 2020

Very convenient tool- you can see what customers have in their cart to be most effective. It integrates with FB chat, and also allows you to communicate with customers in email form via the chat itself.

April 15, 2020

My product (wetsuits) often needs further help or explanation of features or sizing. The amount of times people reached out via Chatra surprised me and consequently I was able to either inform or close sales immediately. Pushing notifications through to FB Messenger also is very handy too. People are comfortable on what they know and messenger adds to the ease of use. I totally recommend this App. I did my research prior to installing and this seemed to be the one! I'm glad with my decision. Support has been good and there are real people on the other end.

April 15, 2020

This is a great app, we have been using it for a few years to manage customer inquiries. Super easy to use, professional and love that it is customizable. Highly recommend!

April 13, 2020

I am so happy that we decided to use this app. It has really helped our customers navigate our online store! Its very easy to use for both us and the customer.

April 13, 2020

Great app and customer service! Works exactly as promised and is customizable to display how, when and where you want it to. We tried a few chat apps and, for us, this was the best of the bunch!

April 13, 2020

We just Chatra as our website chat application on Shopify and love it! It is easy to use and messages pop up right on my phone so I can respond quickly!

April 13, 2020

All good, easy to install and use. multi information available. We are using the APP in mobile as well, it very helpful on communicate with clients fast and easy. Thanks.

April 12, 2020

Great app which is easy to use and manage, would highly recommend, especially for a start-up new business like ours which needed something we could grow into, starting with the free plan then looking to upgrade as we grow . Cheers, Brewbus HQ

April 8, 2020

Great App for a customer chat system. Simple to use and notifications guide you when you are setting the APP. NO CODING NEEDED. You can create multiple logins and track each users chats and even pool them in to one archive. You can create automated messages using different rules and setup online/offline times. This App is also great for converting sales as you can see what page your Live Users are looking at and assist at each step of the conversion by opening up a chatline. Highly recommended. Jetpilot Team,

April 7, 2020

Everything working great so far! Was having problems with some other apps and Chatra solved them all.

April 5, 2020

Best app for support chat ever! I've tried so many apps and none worked as well as this one. Highly recommend this. Thanks!

March 18, 2020

Still on trial but so far we are loving Chatra! It has everything we want and more. Will definitely be getting it for our website.

March 9, 2020

I use the free version and it is very reliable! I never miss a customer's message and the chat app works a treat on my phone. It has resulted in many sales as I can answer questions in real time. Thank you!

Sept. 2, 2021

Used a couple alternatives before finding this live chat app. This is the best so far. Haven't experienced any delays in receiving and sending messages like on other apps. The app is very easy to use and there's a mobile app also. A+ will definitely continue to use. Update: Still performing amazingly and the support team are very prompt and helpful, we recommend to everyone!

Jan. 22, 2020

The app was very easy to install and set up. We only had it for a couple of weeks and are very happy so far.

Dec. 25, 2019

The tool has been working great for us. easy interaction with people on our site through my phone.