All reviews

Rating Breakdown

  • 5
    92% (278 ratings)
  • 4
    5% (15 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (6 ratings)

Reviews with Text

  • 100% (301)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 2, 2021

Used a couple alternatives before finding this live chat app. This is the best so far. Haven't experienced any delays in receiving and sending messages like on other apps. The app is very easy to use and there's a mobile app also. A+ will definitely continue to use. Update: Still performing amazingly and the support team are very prompt and helpful, we recommend to everyone!

Using app

Over 1 year

Total reviews

9

Average rating

4.7

5 / 5 Share

Jan. 22, 2020

The app was very easy to install and set up. We only had it for a couple of weeks and are very happy so far.

Store

Sauipe

Using app

7 days

Total reviews

16

Average rating

4.4

5 / 5 Share

Dec. 25, 2019

The tool has been working great for us. easy interaction with people on our site through my phone.

Using app

14 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 19, 2019

I love this app! I have used it for quite awhile and I even moved my site to a different platform without missing a beat. Great customer service and the options it gives are great. I am a paid subscriber but the cost is worth it as far as I am concerned. In addition to the chat on the site I get my Facebook messages for my business directly in the app so I can respond quickly. Would recommend this app to anyone!

Using app

8 months

Total reviews

16

Average rating

5.0

5 / 5 Share

Oct. 8, 2019

We are using the app for our beauty products store: www.oolabooshop.com It is easy to use also on your mobile so you will never miss a chat. Easy to make it available for more users, eventhough it needs a monthly plan.

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 18, 2019

Does everything it says. In fact, I'm surprised at the flexibility and usability of the app. as well as the easy of setting up / making changes.

Using app

8 days

Total reviews

6

Average rating

4.3

5 / 5 Share

Aug. 22, 2019

Great app! It is very easy to use and allows me to chat with my customers easily and quickly. Thanks!

Store

Kobelli

Using app

8 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 22, 2019

Chatra has been a great addition to our online store and has greatly improved our ability to instantly communicate with customers who have questions about our products.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2019

This app is great for real-time interaction with customers and website visitors! We are now closer to our audience than ever.

Store

Olori

Using app

8 days

Total reviews

5

Average rating

5.0

4 / 5 Share

July 9, 2019

Really great tool. UI is a little confusing but much cleaner than other chat options. Excellent customer service.

Using app

28 days

Total reviews

2

Average rating

4.5

5 / 5 Share

July 5, 2019

Excellent Application to provide live chat service to clients. Very effective for communication and additionally the free option is a bonus for those on a budget.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 15, 2019

I saw new customers using it and it converted into sales for me. I wish I had installed it earlier. Ellie

Using app

8 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 15, 2019

I have been using it for few weeks. I had used other similar apps before but I think this one is the best in chatting. It's very simple to use and customable.

Using app

7 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 19, 2018

All good so far. Chatra was easy to set up and the options for customization are plenty and sufficient. The customer service is quick and helpful. The only thing i suggest is to make it easier to use a custom color for the chat bubble. But that is a detail. www.blanda-beauty.com

Using app

8 days

Total reviews

22

Average rating

4.1

5 / 5 Share

Nov. 14, 2018

Awesome app, very helpful for our customers and our team. We appreciate the mobile app, particularly for out of office hours.

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 7, 2018

Hemos probado con muchos tipos de chat, de los cuales Chatra ha sido el mejor. Es de fácil uso y tiene una buena apariencia. Lo recomendamos

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 4, 2018

Great user friendly App easy to use that does not decrease page speed like other apps . would recommend!

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 31, 2018

I use this app for a pop up Live Chat with my customers and it's been super awesome so far. Thanks Chatra

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2020

Have been using this app for over a year, it is excellent, no complaints. We use it on desktop and phone app. I highly recommend it.

Using app

Over 1 year

Total reviews

7

Average rating

4.1

5 / 5 Share

Oct. 4, 2018

We really like Chatra. It is very easy to use and set up! It helps us communicate with our customers in real time and answer any questions they may have. -Ashley Customer Support coolstub.com

Using app

7 days

Total reviews

3

Average rating

5.0