Chatra — Live Chat & Chatbot

Oct. 7, 2020

I love this app for my website shopstatenfashion.com , I chat with my customers all day and night and if im offline, the chat gets sent to my email! Amazing service.

Oct. 6, 2020

Started with the free trial then upgraded to the Pro Plan. App works great, love the features and it's a great price.

Oct. 2, 2020

easy integration simple to add and use a free chatbot in apps that works great! easy integration simple to add and use a free chatbot in apps that works great!

Oct. 1, 2020

This is a great tool, very helpful with a lot of options, and easy to use. We recommend it highly to everyone.

Sept. 29, 2020

I've been so pleased with this app. Easy to set up and configure. My customers are enjoying it too! I love that I can target specific pages/behaviors with customized messages! It helped us maximize sales during our last promotion.

Sept. 24, 2020

I'm very satisfied with this app so far. I was looking for a free, simple, and easy to use chat app and I got more from Chatra. It can be used with free version, however, I like the features in the paid plan, I will switch it immediately after the trial version. Highly recommended.

Sept. 23, 2020

It is a wonderful and helpful app. You can see in real time where your visitors come from and the page they are in, also if the cart is empty or not. I haven't been using the app for long - just a week but I really like it. I have to go with the free plan, so some of the best features are not included, but guess the free features are good enough to interact with customers and help the store sales and communications with potential customers.

Sept. 21, 2020

easy to set up and friendly to use. Customer service has been friendly and helped highlight how nice their app works for customers

Sept. 21, 2020

Best live chat app ever made. Very affordable for startups and everything is straight to point. Very useful if you wish to engage with your visitors. HIGHLY RECOMMEND THIS APP.

Sept. 10, 2020

The app is easy to use. I like how I can view what the customers are doing in real-time. I recommend this app to new businesses.

Sept. 3, 2020

Tried multiple chatting apps over the years trying to find the best one. This is by far the easiest to use on both the customer and agent side.

Sept. 2, 2020

We've been using Chatra for possibly 2 years by now, maybe more. I am so, so, happy with Chatra. I love a company that is constantly trying to make their service better (without changing the price...you know those companies really care about the service and their customers). I find that with most of the apps I own, I'll ask customer service "can it do this? can it do that?"...usually, the answer, as you probably already know from experience is "no, but you can submit a request for it to be added". With Chatra, that hasn't happened yet... I say "can it do this? can it do that?" and they say "yup, here's how. And yes, just like this". Seems like they're asking the questions of themselves before their customers can think up the questions, so the solutions are ready when the customer asks. To be honest, I hate spending more money on apps, but this one is a really good one. Thanks Chatra!

Aug. 30, 2020

I have only just added it to my website so far amazing. As it’s just me as the staff I like that there is an app so if I don’t have my laptop on me I have it on my mobile. Good to know I can provide my customers support no matter where I am

Aug. 26, 2020

Using this tool for 7 days now and i'm extremely satisfied! All messages in one place, great costumer support, great features.

Aug. 26, 2020

Can I just start by saying I love this app? It's so helpful to be available to assist customers as they navigate your store. I highly recommend. And customer support is super helpful! Thank you

Aug. 14, 2020

I've gone through several other chat apps form competing companies. With the other apps I would always have reliability / connection issues. With Chatra, I never have any problems! I've finally found a keeper for my chat App. It always connects on mobile and desktop and I never miss chats like I was when using competitors apps. I highly recommend Chatra! If I had one suggestion, it would be to make the anonymous names a bit different. A few times they were too close to a believable name and I mistakenly called them that name :). But overall Chatra is by far the best chat app that I've used and plan to stay for a while!

Aug. 11, 2020

Very easy to set up and use, nice clean interface. Sometimes you just want a simple app and this does the trick. Good customer service if you have any questions. Can't fault it.

Aug. 8, 2020

Let me save you some time. I have tried several chat apps, including FB chat apps. This app is LEVELS ahead of the rest. It's not even close. The options and capabilities and control of what you can do. The ease of use. The sleek professional look. And the customer service is on point! They send you emails with advice on how to use it and engage your customers. Good advice! I was reluctant because it wasn't a Facebook chat app. But I prefer this over a Facebook chat app 10 out of 10.

Aug. 6, 2020

This app has got to be the best that I have used in my 6 months of online business experience. A little expensive for startups but to learn about your business and to understand what products attract customers more than the others, you will find all these learnings in here. My suggestion to the developers would be to take three types of plans with limited to full features at different prices to make it more affordable . Highly recommend it. Use the free version to understand how it works, it’ll meet your expectations .

Aug. 5, 2020

AMAZING! I'm new to shopify so I didn't even know something like this could have existed. For now, I'm going to use the free version for a while, but as soon as I have enough sales and $ to spend on the paid version, I'm getting it. Thank you so much!