All reviews

Rating Breakdown

  • 5
    93% (278 ratings)
  • 4
    5% (15 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (5 ratings)

Reviews with Text

  • 100% (300)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 26, 2018

very helpful app and very supportable team as well, it gives customer an impression of active and helpful store am happy with it thanks alot

Using app

7 days

Total reviews

32

Average rating

4.8

4 / 5 Share

Sept. 25, 2018

We have been using this for a few weeks and are very impressed with the features and functionality. Very glad we installed the app. While not perfect, it's pretty close.

Using app

12 days

Total reviews

8

Average rating

1.9

5 / 5 Share

Sept. 23, 2018

Very happy with the Free version of the app. :-) Might upgrade when I find the time to add the extra info/settings.

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 10, 2018

So far so good. I recently installed this app after looking at a lot of chat apps. Seems like a great service and the install was easy and fast.

Using app

About 8 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 30, 2018

Great way to communicate with your customers, even if you're a tiny business, even if you're on the go!

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 28, 2018

I just love this app! Finally, I have a way to communicate with my customers. I love being able to answer their questions and mind store while I'm on the go! Just awesome!! It helped me get some sales as I was able to direct customers to the products they needed. The service is amazing too. They respond and help you when you need to. But I must say, it's so easy to install and work it out that you won't need to ask for help!

Using app

12 days

Total reviews

14

Average rating

5.0

5 / 5 Share

Aug. 26, 2018

So far so good! Works dependably and flexibly. Thanks!

Store

Banpo

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2018

Very easy to install and it's already helped us convert customers that had questions they needed to have answered!

Using app

7 days

Total reviews

4

Average rating

4.8

5 / 5 Share

June 28, 2018

We have tried many chatting apps, and definitely Chatra is the best one. The support team is very friendly and helpful. It is smooth and also has a modern widget, and yet the pricing plan is very reasonable. Simply, it is a necessary app for any online store owner.

Using app

1 day

Total reviews

19

Average rating

4.4

5 / 5 Share

June 12, 2018

Easy to use and set up. Really awesome customer service

Using app

8 days

Total reviews

5

Average rating

5.0

5 / 5 Share

May 31, 2018

So far so good. Easy set up, no annoying pop-ups. Excellent design and customer service is amazing too! Get it; you will not be disappointed!

Using app

7 days

Total reviews

7

Average rating

5.0

5 / 5 Share

May 30, 2018

So far I'm loving this app! I'm still on the free trial period just to test things out and I must say, I'm really enjoying it. I feel more connected to my customers and I love being able to assist them right away. Our site is www.treenaturals.com. :) Thanks team!

Using app

8 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 25, 2018

Very easy to install and to use. Been able to invite other employees, customize to a degree. Would recommend to anyone who needs a simple chat app. Biggest request is to access from mobile.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2018

goooooooooooooooooooooooooooooooooooooooooooooood

Using app

9 days

Total reviews

5

Average rating

3.2

5 / 5 Share

May 1, 2018

Perfect for what we're after! Have definitely seen an increase in sales since using Chatra! Highly recommend.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2018

It's the best app i ever add on my store. I recommand it to everyone!

Using app

8 days

Total reviews

1

Average rating

5.0

4 / 5 Share

April 11, 2018

Very nice chat app. I like that it makes my customers leave their information for me to follow up with them if they leave, also keeps records of conversations and it keeps Spam Chatters away by having them introduce themeselves. i would like to have an app for my computer but so far I'm Loving. Thanks!

Using app

7 days

Total reviews

2

Average rating

4.5

5 / 5 Share

April 8, 2018

Amazing app. Thanks for fast support

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2018

I love this chat app so far. Before, I was using one that required the customer to have a Facebook Messenger account, and be logged into it just to chat with me. I barely received chats because of that. After installing this one, I started getting chats almost immediately. I also have the app installed on my Android phone, and that means I never miss a chat. I'm able to easily set my "available" hours. Just a great app all around! Good job guys!

Using app

8 days

Total reviews

17

Average rating

4.1

5 / 5 Share

March 27, 2018

We were using LiveEngage/LivePerson. Support was bad, UI was bad. Only used this for a few hours, but Chatra is the polar opposite. And cheaper.

Store

So Ill

Using app

About 23 hours

Total reviews

7

Average rating

4.3