Chatra — Live Chat & Chatbot

Pros everything Cons... Notta

Ok. This app is #%*ing awesome! I love it! The level of information is provides on users currently on my page is ridiculous. It give me realtime tools to help answer my customers inquiries and even steer them into purchases. One sale at a time has always been my motto and this app allows it. Great work. Recommendations: Not sure if and how I can point to a product page during a conversation? The ability to add pre-written responses from the chat box would be great.

The best Shopify app I have ever used it drives sales every day and improves customer service also. It is a no-brainer, I was an Olark customer for many years but Chatra is without a doubt better due to its, ease of use, functionality and service.

Great real time view into the mechanics of your funnel!

We love this app - being able to chat with your customers saves us time emailing. Often times customers have a very simple question that, if answered quickly, can result in a sale.

We've been using it for less than a month but so far so good! We like the fun colours and names that generate automatically. At the same time giving us the ability to rename visitors and add notes to the conversation. Our visitors do enjoy communicating with the emojis as well. We also find it useful that we can set dates and times on when to go online or be invisible as well as the app which allows us the convenience of always reaching customers. We do hope it stays smooth running!

We love this app at Nutsack Foods. We were not sure if visitors would really use a chat program to ask about our nuts but apparently people have questions about Nutsacks. :) We love the live page & cart status, and all the additional metadata available for each visitor. And the mobile app makes it possible to be available pretty much 24/7, because who has time to sleep, right?

Great app! We use this app almost every day and it helps up connect with our customers with regards to their questions, orders & even website user issues. It is the best chat app I have come across so far.

Been using this app for over a year and it does what it says on the tin. It has certainly helped sales. Very happy.

I having using it for almost two months and I really like it!

love it! would def recommend other try it out

This is the first live chat app we've tried, and we love it! Chatra is so easy to set up and keep up.

Simple but really effective and properly working app. For us as a small company we use the free version but that works very well for us. See it live on: www.hussh-cradles.com. Well done Chatra!

Highly Recommended App. Work very well.

I absolutely love Chatra! It is an affordable option for live chat, and once you learn all it's potential, it's incredibly useful. I would say our conversions have doubled since installing this - being able to answer questions while people are on the site helps seal the deal. :) Plus, Chatra integrates with the Apple Watch!

Work very well. Don't have to pay extra for more than 1 store. Advanced featured are very nice too.

Such a brilliant app! Chatra allows you to view your customers in real time and communicate with them directly. Can highly recommend for other small businesses.

Chatra serves our purpose really well. We really love that we can edit our messages after sending them.

Simply brilliant. Easy to set up and really works. I love that you can see what the user is typing before they press send so that you can prepare your response. Brilliant feature that allows you to see who is online and what page they are on so you can start a chat.

This App is awesome, I was looking for the perfect way to communicate with my costumers in real time and this was by far the best.