Chatra — Live Chat & Chatbot for Shopify

Chatra — Live Chat & Chatbot

Chat with site visitors to boost engagement and drive sales.
Rating
4.5
Feedback
272
Reviews
Chart
#1,777
Shopify

All reviews

5 / 5 Share
Aug. 21, 2017

I have used many, so far this is 1 of the best.

Store Using app Total reviews Average rating
Thefragranceroom 5 days 4 4.8
5 / 5 Share
Aug. 16, 2017

We've been using Chatra for a month or so and we can't say anything bad about this App at all. It greatly helped us connect with our customers, especially those new customers that just found our website and were interested in our products. Chatra enables us to answer questions from curious customers as well as improve our communication to all other customers. Its feature of allowing us to reply either instantly via chat or via email helps us balance things and not get flooded with a lot of messages.

Store Using app Total reviews Average rating
Sell4profituk 14 days 8 4.9
5 / 5 Share
Aug. 16, 2017

We are using the paid plan on Chatra and we are quite happy how it works. The support is immediate and it is very straightforward. We are looking forward for all the new changes and for the option to add files and pictures on mobile and desktop.

Store Using app Total reviews Average rating
Eugfashion 4 months 5 5.0
5 / 5 Share
Aug. 15, 2017

Works exactly the way we want. Already thousands in sales and quotes requested from this app. I would; however, recommend a more significant notification for someone in my position. I'm am doing multiple chats, emails, phone calls, deep web searches and such so sometimes the ding (I've tried them all with screen pop-ups lol) gets ignored by my brain. Everyone has different abilities to disregard sound subconsciously or may have hyper-focus and this involves the Corpus Callosum. So, if chatra company studies different ways to break through this using notifications, that would be great.

Store Using app Total reviews Average rating
Damnfilters Com 4 days 1 5.0
5 / 5 Share
Aug. 15, 2017

Easy to install, very intuitive and lots of options. Like being able to see visitors typing before sending and also what they have in their cart. Overall, I recommend this app. Live chatting with customers is a must!

Store Using app Total reviews Average rating
5 / 5 Share
Aug. 15, 2017

Very good app. It is beneficial to our site. It pops up on your cell phone as well which is great.

Store Using app Total reviews Average rating
Cerese D 8 months 1 5.0
5 / 5 Share
July 16, 2017

Great app. It works really well. The one thing I really hate about it I can't remove their branding even on a paid app. Really bad implementation.

Store Using app Total reviews Average rating
Grownmanshave 10 days 6 5.0
5 / 5 Share
June 24, 2017

Very easy to install and use this app

Store Using app Total reviews Average rating
Equichoice Co Uk 3 days 1 5.0
1 / 5 Share
June 4, 2017

Does not work and doesn't notify me when someone is trying to chat, I have the paid version and it does not come along with any sort of support besides for them telling me I need to turn my volume up on my phone... I know how to use my device that is obviously not the issue. The support team is unwilling to assist, I guess they have not solution for their crappy system.

Store Using app Total reviews Average rating
Thechocoshoppe 6 months 1 1.0
5 / 5 Share
May 30, 2017

Works perfect. The first day I made two sales that probably would not have happened without Chatra. I can honestly say this app doubled my conversions.

Store Using app Total reviews Average rating
Natural Nutraceuticals 6 days 3 4.3
5 / 5 Share
May 27, 2017

So far I love this chat app. I really like being able to see what someone has in their cart, and even what they're typing in chat before they send it to me, so that I can start preparing for my answer to them. I think there are probably a feature or two from a previous app I used that I wish I had here, because I was used to those features, but that aside I definitely recommend this app. Thank you so much!!

Store Using app Total reviews Average rating
Artistically Invited 29 days 9 5.0
5 / 5 Share
May 22, 2017

Great app and great experience with it

Store Using app Total reviews Average rating
Proudandfreebiker 3 days 4 5.0
5 / 5 Share
May 15, 2017

So far so good! I've been using this for a week and have had pretty good success, even though I'm not live online a whole lot. I kind of wish it had a chat bot, but then again, I think about half of my customers were frustrated by the previous chatbot app I tried.

Store Using app Total reviews Average rating
The Custom Brand Shop 5 days 3 5.0
5 / 5 Share
May 9, 2017

Love this app and how it allows me to connect to the visitors in my web store. Thumbs up from Webb's Mid Century :)

Store Using app Total reviews Average rating
Webbs Mid Century 4 days 4 5.0
4 / 5 Share
April 25, 2017

I used this App for two days and I saw timely update once the customer is vising website or any page. But personally I see people do not want to chat online. This is for US customer, it may not be for other countries.

Store Using app Total reviews Average rating
Lethato 3 days 3 4.7
5 / 5 Share
May 20, 2021

Honestly, we have tried a lot of chat programs and we can say that Chatra has given us the most success. Customer service is also very quick!

Store Using app Total reviews Average rating
Vapeinc About 4 years 2 5.0
5 / 5 Share
March 23, 2017

Great app, very easy to use after trying others that were too complicated. Nice styling with modern icon.

Store Using app Total reviews Average rating
Very Stylish Girl 39 minutes 7 5.0
4 / 5 Share
March 2, 2017

its good just cant see the history from the past week like how many customers each day.

Store Using app Total reviews Average rating
Stepinelegance 9 days 5 4.8
5 / 5 Share
Feb. 7, 2017

Just downloaded Chatra a few days ago and couldn't be more pleased. Super easy to use and conversions have improved! Great customer service and a fantastic product. Thank you Chatra!

Store Using app Total reviews Average rating
Yellow Berry 2 2 days 3 5.0
5 / 5 Share
Feb. 2, 2017

So far, it has been the easiest app to integrate that we have ever used and we have had no problems with it at all. If you have thought about a chat app, this is a great one.

Store Using app Total reviews Average rating
One Love Organics 3 days 4 5.0
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