Chatra — Live Chat & Chatbot for Shopify

Chatra — Live Chat & Chatbot

Chat with site visitors to boost engagement and drive sales.
Rating
4.6
Feedback
298
Reviews
Chart
#1,781
Shopify

All reviews

5 / 5 Share
Dec. 13, 2017

This is the first live chat app we've tried, and we love it! Chatra is so easy to set up and keep up.

Store Using app Total reviews Average rating
Petite Studio 6 months 7 5.0
5 / 5 Share
Dec. 13, 2017

We LOVE chatra! It is easy to use and never fails. Really helps us answer those questions that customer need ASAP.

Store Using app Total reviews Average rating
Mintwood Home About 1 year 7 5.0
5 / 5 Share
Dec. 13, 2017

Great app and works very well so far! Far superior to my old chat service!

Store Using app Total reviews Average rating
Tonique Skincare 11 months 8 4.9
5 / 5 Share
Dec. 13, 2017

Simple but really effective and properly working app. For us as a small company we use the free version but that works very well for us. See it live on: www.hussh-cradles.com. Well done Chatra!

Store Using app Total reviews Average rating
Kindekeklein About 1 year 3 5.0
5 / 5 Share
Dec. 13, 2017

Highly Recommended App. Work very well.

Store Using app Total reviews Average rating
Codegearthemes 8 months 2 5.0
5 / 5 Share
Dec. 13, 2017

I absolutely love Chatra! It is an affordable option for live chat, and once you learn all it's potential, it's incredibly useful. I would say our conversions have doubled since installing this - being able to answer questions while people are on the site helps seal the deal. :) Plus, Chatra integrates with the Apple Watch!

Store Using app Total reviews Average rating
Doorstep Disney 8 months 1 5.0
5 / 5 Share
Dec. 13, 2017

Very impressed so far. Several very useful functions such as repeating alarm notification - previous chats appearing above your conversation etc. I have used a number of chat services and this one is a perfect blend between affordability and great function. Works beautifully in tandem with my mobile too - All very seemless and I love the fact even the alarm tone is the same. It all makes a difference and improves the experience. Customer interface is very clear - and pro - active rules ensure I pop up to help my customers at the right moments - Cannot fault it.

Store Using app Total reviews Average rating
Richards Guitars 2 days 22 4.8
5 / 5 Share
Dec. 13, 2017

Work very well. Don't have to pay extra for more than 1 store. Advanced featured are very nice too.

Store Using app Total reviews Average rating
Cloud F1 Llc Over 1 year 5 4.8
5 / 5 Share
Dec. 1, 2017

Such a brilliant app! Chatra allows you to view your customers in real time and communicate with them directly. Can highly recommend for other small businesses.

Store Using app Total reviews Average rating
Beaumont O 7 days 3 5.0
5 / 5 Share
Sept. 18, 2017

Chatra serves our purpose really well. We really love that we can edit our messages after sending them.

Store Using app Total reviews Average rating
Activewowteeth 4 months 1 5.0
5 / 5 Share
Sept. 18, 2017

Simply brilliant. Easy to set up and really works. I love that you can see what the user is typing before they press send so that you can prepare your response. Brilliant feature that allows you to see who is online and what page they are on so you can start a chat.

Store Using app Total reviews Average rating
Caroline Ashwood 2 days 11 4.6
5 / 5 Share
Aug. 23, 2017

This App is awesome, I was looking for the perfect way to communicate with my costumers in real time and this was by far the best.

Store Using app Total reviews Average rating
Chilabags 5 days 2 5.0
5 / 5 Share
Aug. 21, 2017

I have used many, so far this is 1 of the best.

Store Using app Total reviews Average rating
Thefragranceroom 5 days 4 4.8
5 / 5 Share
Aug. 16, 2017

We've been using Chatra for a month or so and we can't say anything bad about this App at all. It greatly helped us connect with our customers, especially those new customers that just found our website and were interested in our products. Chatra enables us to answer questions from curious customers as well as improve our communication to all other customers. Its feature of allowing us to reply either instantly via chat or via email helps us balance things and not get flooded with a lot of messages.

Store Using app Total reviews Average rating
Sell4profituk 14 days 8 4.9
5 / 5 Share
Aug. 16, 2017

We are using the paid plan on Chatra and we are quite happy how it works. The support is immediate and it is very straightforward. We are looking forward for all the new changes and for the option to add files and pictures on mobile and desktop.

Store Using app Total reviews Average rating
Eugfashion 4 months 5 5.0
5 / 5 Share
Aug. 15, 2017

Works exactly the way we want. Already thousands in sales and quotes requested from this app. I would; however, recommend a more significant notification for someone in my position. I'm am doing multiple chats, emails, phone calls, deep web searches and such so sometimes the ding (I've tried them all with screen pop-ups lol) gets ignored by my brain. Everyone has different abilities to disregard sound subconsciously or may have hyper-focus and this involves the Corpus Callosum. So, if chatra company studies different ways to break through this using notifications, that would be great.

Store Using app Total reviews Average rating
Damnfilters Com 4 days 1 5.0
5 / 5 Share
Aug. 15, 2017

Easy to install, very intuitive and lots of options. Like being able to see visitors typing before sending and also what they have in their cart. Overall, I recommend this app. Live chatting with customers is a must!

Store Using app Total reviews Average rating
5 / 5 Share
Aug. 15, 2017

Very good app. It is beneficial to our site. It pops up on your cell phone as well which is great.

Store Using app Total reviews Average rating
Cerese D 8 months 1 5.0
5 / 5 Share
Aug. 8, 2017

The best Live Chat app I've found. Instantly get messages from people visiting your store and can use the app on your phone to communicate with them. Also have some useful upgrade features if you have decent traffic to justify it. RARR Sportswear www.rarr.com

Store Using app Total reviews Average rating
Rarr 6 months 16 4.4
5 / 5 Share
July 16, 2017

Great app. It works really well. The one thing I really hate about it I can't remove their branding even on a paid app. Really bad implementation.

Store Using app Total reviews Average rating
Grownmanshave 10 days 6 5.0
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