Chatra — Live Chat & Chatbot
Chatra — Live chat and chatbot for your website
Rating
4.8
feedback
300
chart
#1,644
All reviews
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Dec. 13, 2017
We LOVE chatra! It is easy to use and never fails. Really helps us answer those questions that customer need ASAP.
Dec. 13, 2017
Great app and works very well so far! Far superior to my old chat service!
Dec. 13, 2017
Simple but really effective and properly working app. For us as a small company we use the free version but that works very well for us. See it live on: www.hussh-cradles.com. Well done Chatra!
Dec. 13, 2017
I absolutely love Chatra! It is an affordable option for live chat, and once you learn all it's potential, it's incredibly useful. I would say our conversions have doubled since installing this - being able to answer questions while people are on the site helps seal the deal. :) Plus, Chatra integrates with the Apple Watch!
Dec. 13, 2017
Very impressed so far. Several very useful functions such as repeating alarm notification - previous chats appearing above your conversation etc. I have used a number of chat services and this one is a perfect blend between affordability and great function. Works beautifully in tandem with my mobile too - All very seemless and I love the fact even the alarm tone is the same. It all makes a difference and improves the experience. Customer interface is very clear - and pro - active rules ensure I pop up to help my customers at the right moments - Cannot fault it.
Dec. 13, 2017
Work very well. Don't have to pay extra for more than 1 store. Advanced featured are very nice too.
Dec. 1, 2017
Such a brilliant app! Chatra allows you to view your customers in real time and communicate with them directly. Can highly recommend for other small businesses.
Sept. 18, 2017
Chatra serves our purpose really well. We really love that we can edit our messages after sending them.
Sept. 18, 2017
Simply brilliant. Easy to set up and really works. I love that you can see what the user is typing before they press send so that you can prepare your response. Brilliant feature that allows you to see who is online and what page they are on so you can start a chat.
Aug. 23, 2017
This App is awesome, I was looking for the perfect way to communicate with my costumers in real time and this was by far the best.
Aug. 16, 2017
We've been using Chatra for a month or so and we can't say anything bad about this App at all. It greatly helped us connect with our customers, especially those new customers that just found our website and were interested in our products. Chatra enables us to answer questions from curious customers as well as improve our communication to all other customers. Its feature of allowing us to reply either instantly via chat or via email helps us balance things and not get flooded with a lot of messages.
Aug. 16, 2017
We are using the paid plan on Chatra and we are quite happy how it works. The support is immediate and it is very straightforward. We are looking forward for all the new changes and for the option to add files and pictures on mobile and desktop.
Aug. 15, 2017
Works exactly the way we want. Already thousands in sales and quotes requested from this app. I would; however, recommend a more significant notification for someone in my position. I'm am doing multiple chats, emails, phone calls, deep web searches and such so sometimes the ding (I've tried them all with screen pop-ups lol) gets ignored by my brain. Everyone has different abilities to disregard sound subconsciously or may have hyper-focus and this involves the Corpus Callosum. So, if chatra company studies different ways to break through this using notifications, that would be great.
Aug. 15, 2017
I love this application. It's really helpful to "see" people landing on our site and being able to engage them right off the bat. It does what it says it will do and that is one more thing I can check off my list and not worry about.
Aug. 15, 2017
Easy to install, very intuitive and lots of options. Like being able to see visitors typing before sending and also what they have in their cart. Overall, I recommend this app. Live chatting with customers is a must!
Aug. 15, 2017
Very good app. It is beneficial to our site. It pops up on your cell phone as well which is great.
Aug. 8, 2017
The best Live Chat app I've found. Instantly get messages from people visiting your store and can use the app on your phone to communicate with them. Also have some useful upgrade features if you have decent traffic to justify it. RARR Sportswear www.rarr.com