Chatra — Live Chat & Chatbot
Chatra — Live chat and chatbot for your website
Rating
4.8
feedback
653
chart
#2,404
All reviews
Rating Breakdown
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April 27, 2020
Amazing app! Works really well great customer service always available to help with all things we need
April 27, 2020
Easy to work with and understand, great that you have also the choice for a fee version. Have it since a few days and I am happy with it, I am recommend it.
April 26, 2020
Chatra works very well. It´s easy to use, and comes with a lot of setting options. It´s also very good at giving you plenty of info on your website visitors, and chatting with them is easy. Support is friendly and effective - too. I´m glad my shopify expert recommended me this app for my online store. Thumbs up!
April 25, 2020
I use this app to connect more with my customers, and it helps me alot. It has also helped me to gain more subscribers for my email list.
April 25, 2020
I have used this app for more than a year and find it extremely useful for our business. Its easy to install, the support is fab and customers data is stored for any use in future. Totally recommend it.
April 24, 2020
A fantastic addition to our store. Much better than native Shopify chat. Great functionality even in the free version
April 24, 2020
Provides a quick & easy contact experience with my customers! I enjoy being able to get back to my messages as well as the feature that allows real-time chat! Thanks!
April 24, 2020
Very easy to use. Increased my conversions. Customer service is excellent. Very professional lay out.
April 24, 2020
Chatra has increased sales and conversions of our business. They offer some great features such as live visitors on the site. Very easy to use and implement. 5 stars!!
April 23, 2020
The Live Chat of Chatra is really good. Visitor use to like to click it to contact us. The Chabot and other features I did not tried, but I was surprised how well the chat worked.
April 23, 2020
Perfect have used this for a number of months now and havent had any issues and seems easy/simple enough for customers to use.
April 23, 2020
As a free plan for a start-up, its been excellent - as the company grows I have no doubt we will continue using Chatra
April 21, 2020
Great app! It is very easy to use and set up and allows me to chat with my customers easily and quickly. Thanks!
April 20, 2020
I have been working with Live Chat for the past year and a half. The app works really well for our needs as a small business. The customer service team has been very easy to reach and responsive.
April 20, 2020
The app is working perfect, would really recommand it! Have been using it for quit some time and never experienced any inconvience / difficulties!
April 18, 2020
app tout simplement magnifique, le tout ça fonctionne parfaitement, et le service client toujours prêt à vous aider a 100%, je recommande #best :)
April 16, 2020
Very convenient tool- you can see what customers have in their cart to be most effective. It integrates with FB chat, and also allows you to communicate with customers in email form via the chat itself.
April 15, 2020
My product (wetsuits) often needs further help or explanation of features or sizing. The amount of times people reached out via Chatra surprised me and consequently I was able to either inform or close sales immediately. Pushing notifications through to FB Messenger also is very handy too. People are comfortable on what they know and messenger adds to the ease of use. I totally recommend this App. I did my research prior to installing and this seemed to be the one! I'm glad with my decision. Support has been good and there are real people on the other end.
April 15, 2020
This is a great app, we have been using it for a few years to manage customer inquiries. Super easy to use, professional and love that it is customizable. Highly recommend!