All reviews

Rating Breakdown

  • 5
    93% (278 ratings)
  • 4
    5% (15 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (5 ratings)

Reviews with Text

  • 100% (300)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 26, 2016

I got this chat room step up right before a week long Black Friday sale on my site. It has done wonders for my sale and launch. I tried out several others before settling on Chatra (Zendesk, Livechat...) and Chatra is the best for my small storel. I love the non-corporate design and thoughtful features...especially the one where you can see what customers are typing before they hit send. Love it so far.

Using app

12 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 24, 2016

Added the Chatra app to our store this week and I've gotta say so far this is my favorite chat app I've used and seen. It sits stylishly in the corner of the screen and I can chat with users on my site straight from the Chatra app on my phone.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 21, 2016

Great chat software and we have used around 5 different ones. Always new innovations, loads quick and feels nice and friendly to customers. Thanks Chatra

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 20, 2016

I was testing out to see which chat developer will reply to my queries first and Chatra won it. That's why I chose them. Highly recommended. great tech help and friendly too.

Store

Lakukan

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 16, 2016

Amazing! Truly, couldn't be happier with it! Excellent customizable options! Having that open channel for dialogue is invaluable to any business and it has helped us to convert sales!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2016

Great features and responsive staff.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2016

So far so good. Keeps customers happily engaged. Increased sales immediately. Easy set up. Great customer service. What more could you ask for from a chat app. Highly recommend.

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 7, 2016

Switched from another chat service to Chatra due mainly to its deep integration with Help Scout - chats and offline messages are added into Help Scout as new support tickets, giving us a full picture of customer support. So far we're loving Chatra! With native desktop and mobile apps, our team is able to help customers with their orders or product enquiries anywhere.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2016

Excellent App, great addition of contact for customers, easy to use when on the go, would highly recommend to a friend!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2016

Useful, easy and fast also easy to use

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2016

great for instant communication with customers

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

April 10, 2020

Using this app for a few years. So far so good - haven't had a single issue. Nice App, good customer service & recommended.

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 7, 2016

It's a great app that helps close sales - great customer support too.

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 7, 2016

Great App. Recommend it to anyone who is looking for a chat. The free version is working great as well.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 7, 2016

We use it with 6 agents since a year ago. Works fine, you can trust on it for your business, with excellent support and great team in chatra.io

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2016

Great versions for free or paid - would highly recommend!

Store

Daneson

Using app

11 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Nov. 7, 2016

Really makes communication easier. A lot more people got in touch since installing it. As it's free - I rate it 5 stars!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 7, 2016

Chatra is the best. We deal with custom flags so it's a product that customers don't always know what they are looking for. They have questions. With the live chat we are able to hook and help those hesitant customers all the way through to a sale. They can drop their artwork into the window and we can send them proofs back all inside the chat. Totally recommend. https://bestflag.com/

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2016

An absolutely superb and indispensable app for our store. Would thoroughly recommend!

Store

Mdnp

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 7, 2016

Love this app! I have had numerous customers contact me via Chatra ending in great customer support!

Using app

8 months

Total reviews

8

Average rating

5.0