All reviews

Rating Breakdown

  • 5
    92% (601 ratings)
  • 4
    5% (33 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (4 ratings)
  • 1
    2% (12 ratings)
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5 / 5 Share

April 13, 2020

We just Chatra as our website chat application on Shopify and love it! It is easy to use and messages pop up right on my phone so I can respond quickly!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 13, 2020

All good, easy to install and use. multi information available. We are using the APP in mobile as well, it very helpful on communicate with clients fast and easy. Thanks.

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 12, 2020

Great app which is easy to use and manage, would highly recommend, especially for a start-up new business like ours which needed something we could grow into, starting with the free plan then looking to upgrade as we grow . Cheers, Brewbus HQ

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2020

Great App for a customer chat system. Simple to use and notifications guide you when you are setting the APP. NO CODING NEEDED. You can create multiple logins and track each users chats and even pool them in to one archive. You can create automated messages using different rules and setup online/offline times. This App is also great for converting sales as you can see what page your Live Users are looking at and assist at each step of the conversion by opening up a chatline. Highly recommended. Jetpilot Team,

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

April 7, 2020

Everything working great so far! Was having problems with some other apps and Chatra solved them all.

Using app

21 days

Total reviews

12

Average rating

5.0

5 / 5 Share

April 5, 2020

Best app for support chat ever! I've tried so many apps and none worked as well as this one. Highly recommend this. Thanks!

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

March 31, 2020

I enjoy using Chatra it has helped my store www.Barewithmeboutique.com so much. I like the my customers can ask questions and get the answers they are looking for in a timely manner.

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2020

Still on trial but so far we are loving Chatra! It has everything we want and more. Will definitely be getting it for our website.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2020

I've had ALOT of chat apps on my website over the past two years, but this one tops them all I absolutely love it!! It ticks all the boxes, and more!! HIGHLY RECOMMENDED FOLKS!! Download today

Using app

20 days

Total reviews

10

Average rating

5.0

5 / 5 Share

March 16, 2020

The Chatra Team are constantly active and receptive to anything you may need, this app works perfect

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2020

Easy to install, useful notifications, good customer engagement! Sold a cute bikini piece thanks to this app in the first few days! axionbikini.com

Using app

9 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 10, 2020

Love the aesthetics of this app! Great app for chatting online with customers! Customer service is fantastic! ~Tai from Luv_Tai Jewelry www.luvtai.com

Store

Luv_Tai

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2020

I use the free version and it is very reliable! I never miss a customer's message and the chat app works a treat on my phone. It has resulted in many sales as I can answer questions in real time. Thank you!

Using app

About 1 year

Total reviews

1

Average rating

5.0

3 / 5 Share

March 5, 2020

Beautiful design and easy to install, but I never got notifications in real time. Customer service did reach out about this issue and offered several troubleshooting steps, unfortunately to no avail. Tested on a Samsung Galaxy S9+.

Using app

8 months

Total reviews

20

Average rating

4.6

5 / 5 Share

Sept. 2, 2021

Used a couple alternatives before finding this live chat app. This is the best so far. Haven't experienced any delays in receiving and sending messages like on other apps. The app is very easy to use and there's a mobile app also. A+ will definitely continue to use. Update: Still performing amazingly and the support team are very prompt and helpful, we recommend to everyone!

Using app

Over 1 year

Total reviews

7

Average rating

4.6

5 / 5 Share

Feb. 12, 2020

I love this app and all its functions. I highly recommend this app for anyone who is looking for a customer chat option.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 10, 2020

Had it for about a week, closed at least 5 sales with it. Absolutely amazing App.. Get it if you can

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2020

The app was very easy to install and set up. We only had it for a couple of weeks and are very happy so far.

Store

Sauipe

Using app

8 months

Total reviews

15

Average rating

4.2

5 / 5 Share

Dec. 25, 2019

The tool has been working great for us. easy interaction with people on our site through my phone.

Using app

14 minutes

Total reviews

2

Average rating

5.0

1 / 5 Share

Nov. 29, 2019

Once again it crashed on Black Friday, once again their support is offline. How is this OK shopify? App is gone from all 3 of my sites, 3 employees now cant work, this is absolutly unacceptable

Using app

About 4 years

Total reviews

3

Average rating

1.0