Chatra — Live Chat & Chatbot

An absolutely superb and indispensable app for our store. Would thoroughly recommend!

Love this app! I have had numerous customers contact me via Chatra ending in great customer support!

Chatra has opened seamless, convenient dialogue between us and our customers

Works great and customers love being able to get questions answered quickly. Great app and customer service!

It's a pleasure using this App! It started working immediately and even on the second day we helped two customers purchase from us who otherwise may not have. We've been using Chatra for 2 weeks now and so far we're happy. It's also a multi-language App which is great. Thanks for this great service.

Superb app.Superb supprot. Highly recomended... :)

Fantastic app. Looks great, works great, easy to install. Absolutely no complaints.

So far I have had a great experience using this LIVE chat. It is easy to use, and just what we needed.

Chatra, it works. We've used quite a few chat programs and this one fits 95% of the use cases for it. Simple to use, triggerable for actions users might do--which is very good and you should use. Team management, etc. We'd like to see a jabber server something that could tie in IM to the mix instead of having to keep a window around all the time, but again, not a deal breaker. Also, bonus, they are continually iterating making it better and we love it when developers continue to.. develop. ;)

Have been using it for a month now. Very stable and reliable. Cool that we can have text visible to visitors in different languages. I highly recommend.

I have used quite a few apps like lucky orange , olark and preferred this Integration - very easy Professional looking Does its job pretty well . Not as many frills and fancies as LO but well you pay a lot more there too. The only place they could get better is in transferring chats between 2 operators is difficult. Other than that a 5 star experience

Great experience so far! Very intuitive way to interact with customer and have already been able to resolve some customer issues directly. Even if we can't chat right away, it encourages customers to leave us messages and we are able to email back shortly after. I highly doubt we'd get as much interaction from a "Contact Us" form. Highly recommend it.

Setup in minutes, including a perfectly integrated iphone app. I was using Olark before but they had a really complex setup for mobile through a third-party app. Chatra is unified perfectly between laptop and phone and doesn't get tripped up if I try to use both in one conversation. The only drawback was that customizing exact colours required some API code to be added to the site. I highly recommend this app. In fact, I can't think of a reason why anyone wouldn't use this.

Seems to work v. well, attentive and friendly support, keep up the good work :D

The idea behind it is wonderful. Easy to set up and defintiely useful. However my staff complained that when we are online, it suddenly goes offline in the middle of chatting. Also we are online, but sometimes it appears we aren't and our customers have to send us an offline message instead. I would wait for them to fix all these problems before installing at it gives us more problems than when we didn't have a live chat function. Also, tried to uninstall from the dashboard, can't. Needed to go into my theme to edit the html and for someone who isn't savvy with code, this is a hassel.

This app has been wonderful. I've tried other chat apps but have found Chatra to be a step above the rest. Very robust and customizable feature set, there isnt much you can't customize. Bottom line it's helped my communication with customers and helped close sales and bring in new ones. Highly recommended they did a bang up job on this app, 5 stars all the way.

We LOVE this app! Chatra was super easy to install, any queries I had were answered promptly and the customer experience is great. Chats come through on my phone so when we're out and about we can still answer all our customers questions. Definitely recommend this to anyone wanting to convert more website visitors into customers

Great app! Very useful as we can create multiple user IDs so all our staff can take turns with online enquiries. Works well.

Chatra is the best chat app ever! Truly a stellar experience that you don't want to miss out on! I tried so many others and they were all mediocre at best. It is so fantastic and easy for my customers to use, and unlike before, they all want to engage with us while shopping. The layout is both beautiful and professional and works on my phone when I am away from my desk. This allows me to maintain contact and provide excellent service. Their support is first class and instant. Get it for your store and you'll never look back. :)

Love the app! The Live Chat is amazing and makes my website so much better. Go and get it! I can definitely recommend it!