Chatra — Live Chat & Chatbot

Nov. 7, 2016

Chatra has opened seamless, convenient dialogue between us and our customers

Nov. 7, 2016

Works great and customers love being able to get questions answered quickly. Great app and customer service!

Nov. 3, 2016

App never opens in time. Always freezes.

Sept. 12, 2016

It's a pleasure using this App! It started working immediately and even on the second day we helped two customers purchase from us who otherwise may not have. We've been using Chatra for 2 weeks now and so far we're happy. It's also a multi-language App which is great. Thanks for this great service.

Aug. 24, 2016

Superb app.Superb supprot. Highly recomended... :)

July 5, 2016

This app is truly AMAZING. We are only in the trial phase and we have closed at least 3 sales due to the ability to speak to customers live as they browse the site. The functionality is great, we particularly love that we can see what pages customers are on and track their movement as they navigate the site. The customer service is also excellent. This app is definitely worth it for the paid version, it adds value for your customers and will pay for itself with one sale. Highly recommended!

June 30, 2016

We love this app! Definitely user friendly, and our customers are making great use of it as well. +++

June 1, 2016

Love this app. Makes it so easy to communicate with our customers. Plus the whole team can use it.

May 24, 2016

Fantastic app. Looks great, works great, easy to install. Absolutely no complaints.

May 20, 2016

So far I have had a great experience using this LIVE chat. It is easy to use, and just what we needed.

March 23, 2016

This app has been great and helpful in converting visitors to customers. Not the least bit overwhelming as I once believed live chat could be. The developer has also be incredibly responsive and accommodating. Thank you Chatra.

March 9, 2016

Have been using it for a month now. Very stable and reliable. Cool that we can have text visible to visitors in different languages. I highly recommend.

Feb. 16, 2016

I have used quite a few apps like lucky orange , olark and preferred this Integration - very easy Professional looking Does its job pretty well . Not as many frills and fancies as LO but well you pay a lot more there too. The only place they could get better is in transferring chats between 2 operators is difficult. Other than that a 5 star experience

Nov. 7, 2016

Great experience so far! Very intuitive way to interact with customer and have already been able to resolve some customer issues directly. Even if we can't chat right away, it encourages customers to leave us messages and we are able to email back shortly after. I highly doubt we'd get as much interaction from a "Contact Us" form. Highly recommend it.

Jan. 28, 2016

Setup in minutes, including a perfectly integrated iphone app. I was using Olark before but they had a really complex setup for mobile through a third-party app. Chatra is unified perfectly between laptop and phone and doesn't get tripped up if I try to use both in one conversation. The only drawback was that customizing exact colours required some API code to be added to the site. I highly recommend this app. In fact, I can't think of a reason why anyone wouldn't use this.

Jan. 13, 2016

Seems to work v. well, attentive and friendly support, keep up the good work :D

Jan. 5, 2016

The idea behind it is wonderful. Easy to set up and defintiely useful. However my staff complained that when we are online, it suddenly goes offline in the middle of chatting. Also we are online, but sometimes it appears we aren't and our customers have to send us an offline message instead. I would wait for them to fix all these problems before installing at it gives us more problems than when we didn't have a live chat function. Also, tried to uninstall from the dashboard, can't. Needed to go into my theme to edit the html and for someone who isn't savvy with code, this is a hassel.

Jan. 4, 2016

This app has been wonderful. I've tried other chat apps but have found Chatra to be a step above the rest. Very robust and customizable feature set, there isnt much you can't customize. Bottom line it's helped my communication with customers and helped close sales and bring in new ones. Highly recommended they did a bang up job on this app, 5 stars all the way.

Dec. 20, 2015

I love Chatra!! Great app - customers are asking questions that they may not have taken the time to email. I feel I am helping my customers have an easy experience when they can ask about sizing or timeline for delivery. THANK YOU CHATRA!!

Dec. 20, 2015

No doubt the best chat app I've used. Visitors can have fast, direct access to your customer service and receive immediate response! Installation process is very simple. No hassle setup, simply click "Get" and it is ready to go. More amazing is that it comes with its own mobile app, so when someone sends a chat message, the message will be alerted on your iOS or Android; and you or your support team can reply potential customers on-the-go from anywhere! Works very smooth and is highly recommended for any store owner!