Chatra — Live Chat & Chatbot
Chatra — Live chat and chatbot for your website
Rating
4.8
feedback
653
chart
#2,404
All reviews
Rating Breakdown
Nov. 29, 2019
Once again it crashed on Black Friday, once again their support is offline. How is this OK shopify? App is gone from all 3 of my sites, 3 employees now cant work, this is absolutly unacceptable
Nov. 19, 2019
I love this app! I have used it for quite awhile and I even moved my site to a different platform without missing a beat. Great customer service and the options it gives are great. I am a paid subscriber but the cost is worth it as far as I am concerned. In addition to the chat on the site I get my Facebook messages for my business directly in the app so I can respond quickly. Would recommend this app to anyone!
Oct. 8, 2019
We are using the app for our beauty products store: www.oolabooshop.com It is easy to use also on your mobile so you will never miss a chat. Easy to make it available for more users, eventhough it needs a monthly plan.
Oct. 6, 2019
I have a beauty/skincare store (www.beautyrefineryshop.com). Chatra is easy to use and I like being able to see who is coming to the store. It brings a more personal touch to acknowledge people when they "enter" the store. I like the ablility to do online and offline with messages that you can customize when you are offline.
Sept. 18, 2019
Does everything it says. In fact, I'm surprised at the flexibility and usability of the app. as well as the easy of setting up / making changes.
Sept. 17, 2019
I am the owner of a new online clothing store (shopunbothered.com). I am currently using the free version of Chatra and will be moving forward with the paid version within the next few months. Even with the free version, Chatra works wonders! I have not only been able to use it to increase sales, but also to create a more personable experience for my customers.
Sept. 11, 2019
In my online store, The software works fine and is efficient. I recommend using it. We sell Rustic Style lamps.@https://theseventies.myshopify.com
Aug. 22, 2019
Great app! It is very easy to use and allows me to chat with my customers easily and quickly. Thanks!
Aug. 22, 2019
Chatra has been a great addition to our online store and has greatly improved our ability to instantly communicate with customers who have questions about our products.
Aug. 14, 2019
This app is great for real-time interaction with customers and website visitors! We are now closer to our audience than ever.
Aug. 9, 2019
Love the whole Chatra concept! Great way of assisting potential customers with any questions or help they might need.
Aug. 3, 2019
Exactly what we were looking for. Thanks team! This app fits in nicely with our existing theme, is easy to use and maintain and most importantly works perfectly.
July 9, 2019
Really great tool. UI is a little confusing but much cleaner than other chat options. Excellent customer service.
July 5, 2019
Excellent Application to provide live chat service to clients. Very effective for communication and additionally the free option is a bonus for those on a budget.
June 28, 2019
Nice app to interact with the customers. We have not launched our store yet and am so excited to use this app for our online store.
June 25, 2019
I really love this app. It does more than what I was expecting! Great tool for any online business, I really recommend it
June 21, 2019
My favorite Shopify app! I highly recommend getting it for your shop :) I use the free version and it doesn't everything I need it to do
June 20, 2019
Great app. Love the live view aspect. This app has helped our website develop and our business grow.
June 19, 2019
Chatra has been a great addition to our online store and has greatly improved our ability to instantly communicate with customers who have questions about our products. Its very simple to set up and customize!
June 13, 2019
Very good so far, works flawlessly. I like that we don't have to connect it with messenger mandatorily