Chatra — Live Chat & Chatbot

May 21, 2019

This app is amazing, easy to use, lots of quick customisation options, does everything we need and prompted us to add a few things we hadn't thought of. Best of all, it only took about twenty minutes to set up and switch on. Highly recommend!

May 17, 2019

App is very slow to notify of new customers visiting site and locations of customers is incorrect by far.

May 17, 2019

This is really helpful in engaging and retaining the customers who came to view my site. Really appreciate it!

May 15, 2019

I saw new customers using it and it converted into sales for me. I wish I had installed it earlier. Ellie

April 14, 2019

We are pleased with Chatra for its interactive ability and adaptability for virtual customer service. I would recommend it as a viable e-commerce app for customer engagement! Tom, Traveloosa.com

April 10, 2019

really great app. does a lot of things you would hope it would and more. im deffinaly glad i found it.

April 10, 2019

Great app. So far so good. I'll totally recommend the app. They have great support, extremely easy to use

April 10, 2019

I use this app to add a CHAT box to my website. Makes it look very professional and engaging so customers don't feel like they are just wondering in the wilderness! VERY happy with it! Thanks!

April 2, 2019

this is a great app and so easy to use with plenty good features. I just wish it was a bit cheaper :)

March 28, 2019

This app really helped me when I first launched my website. I was able to take swift action to fix the glitches that were discovered when the first few customers tried to place their orders. I love that you can integrate with Messenger Chat making it easy to have one place to manage all communication. Having a chat feature installed for any launch is vital to ensure you are readily available for customers to ask questions but also to be alerted of any issues with the site. It helps you stay on top of things and avoid having frustrated customers. Great app and a must-have!!

March 20, 2019

Customer support was just superb. This app really helps in converting traffic to conversion too. E-commerce related needs this.

March 20, 2019

Chatra is a wonderful way to interact with your new and existing customers. I love the mini chat and the mobile app that alerts me when someone inquires.

March 15, 2019

I have been using it for few weeks. I had used other similar apps before but I think this one is the best in chatting. It's very simple to use and customable.

Feb. 28, 2019

Great app and very easy to set up. Works like clockwork and appears on every page you want it to appear.

Feb. 19, 2019

WowVanities enjoys using Chatra. I would like to see Chatra add a feature to where you are notified.

Jan. 20, 2019

This app has really great features..I paid for the subscription-I really liked the information the app provided about live customers (location, IP, pages they were on) The whole point is so that you could interact with live shoppers- try to recover abandoned carts- etc..However, this app is so inconsistent with being able to identify when a customer is live on your website I couldn't take it anymore. I reached out to customer service twice about but all they can say is it's their "alogorithms"? That is completely unacceptable answer esp. since I am paying $19/mo for this feature! To give you an example-One time I had over 59 live customers and Chatra only notified me of 8-10 in an entire give day. 2 had abandoned carts which I was not able to address live with the customer because Chatra did not even notify me of anyone being on my website!?? This happens daily. I just got so fed up with it. Also, the desktop and mobile do not communicate properly-one says there is someone online -they other says no one is online..What the? This app could really be awesome! Chatra..get your alogorthim fixed and I will come back. For now, not worth the money for an app that does not live up to its claims.

Jan. 14, 2019

So far so good with Chatra. We've tried multiple different chat apps and this seems to be the one that fits our store www.vuewatches.com the best. The customization is great and easy to use.

Jan. 12, 2019

Good app specially to joint all chats from social medias into 1 chat, answer all customers questions easily. Only thing I don't like is a delay from getting chat notifications in my phone

Jan. 10, 2019

nice app, the design is very clean. It has been very useful for my business. I've tried others like Tawk, and I prefer Chatra

Jan. 5, 2019

Very helpful app. Helped me a lot to easily get connected with potential customers and answer questions as they browse over my website including cart page. Lots of room for customization to fit my needs with custom saved messages and other cool features like forms for getting customer contact details and integration with Facebook messenger.