All reviews

Rating Breakdown

  • 5
    92% (601 ratings)
  • 4
    5% (33 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (4 ratings)
  • 1
    2% (12 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 7, 2016

Chatra is the best. We deal with custom flags so it's a product that customers don't always know what they are looking for. They have questions. With the live chat we are able to hook and help those hesitant customers all the way through to a sale. They can drop their artwork into the window and we can send them proofs back all inside the chat. Totally recommend. https://bestflag.com/

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2016

An absolutely superb and indispensable app for our store. Would thoroughly recommend!

Store

Mdnp

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 7, 2016

Quality tool that has been able to help meet the needs of customer questions in a timely manner.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2016

Love this app! I have had numerous customers contact me via Chatra ending in great customer support!

Using app

8 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 7, 2016

Essential Shopify add-on. I use it constantly!

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 7, 2016

We love the app! It just makes assisting customers much easier! Definitely assists in customers making that final buying decision. Best decision we made!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 7, 2016

Chatra has opened seamless, convenient dialogue between us and our customers

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 7, 2016

Works great and customers love being able to get questions answered quickly. Great app and customer service!

Using app

Over 6 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 19, 2016

Been using this for about a week and we have already converted customers that otherwise wouldn't have. They also have excellent customer service that responds almost instantly. This app is a must have for E-commerce owners. Come check us out: http://www.homefashionsdesigns.com/

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2016

This is by far the best live chat app that we have ever used. Need I say more? Our customers love using this app on our https://eventshades.com store. Thanks!

Using app

7 months

Total reviews

3

Average rating

5.0

1 / 5 Share

Nov. 3, 2016

App never opens in time. Always freezes.

Using app

5 months

Total reviews

24

Average rating

2.8

5 / 5 Share

Sept. 16, 2016

It's simple. It does what it claims and it's free......so far :-) I am happy with it. www.bikelight.ca

Store

Cipino

Using app

About 1 year

Total reviews

14

Average rating

4.9

5 / 5 Share

Sept. 15, 2016

Great app, let's you chat with customers to instantly help them with problems or concerns.

Store

Ordexx

Using app

7 days

Total reviews

7

Average rating

4.6

5 / 5 Share

Sept. 12, 2016

It's a pleasure using this App! It started working immediately and even on the second day we helped two customers purchase from us who otherwise may not have. We've been using Chatra for 2 weeks now and so far we're happy. It's also a multi-language App which is great. Thanks for this great service.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 9, 2016

Hi everyone I picked up three chatting APP and checked out all of them but I chose Chatra because its support is amazing.The gurus walked me through patiently and even they helped me with coding as well that the other APP support team didn't do that.Chatra is a great app and easy to use I personally recommend you to use the APP.

Using app

11 months

Total reviews

3

Average rating

5.0

4 / 5 Share

Aug. 25, 2016

Right away it started working letting me know my customers had questions. And help me to close a sale when customers were not convince to purchase my products.

Using app

8 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 24, 2016

I really love this app! It was so simple to install and customize. Lots of great features. I have only had this installed a while now and only used it once but it seemed to work great!

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 24, 2016

Love this app. Offers the convenience and piece of mind of being 'connected' to your customers 24/7 with a smartphone.

Using app

9 months

Total reviews

8

Average rating

4.8

5 / 5 Share

Aug. 24, 2016

Superb app.Superb supprot. Highly recomended... :)

Using app

24 days

Total reviews

14

Average rating

4.4

5 / 5 Share

Aug. 17, 2016

Just installed and I am very impressed! I love it. This will be very helpful for my customers.

Using app

12 months

Total reviews

2

Average rating

3.0