All reviews

Rating Breakdown

  • 5
    92% (601 ratings)
  • 4
    5% (33 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (4 ratings)
  • 1
    2% (12 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 10, 2016

Tried out a few live chat apps before finding this one and honestly this is the best one so far! Love how easy to use and simple it is. It also doesn't cut out on you!! Check us out at www.ycddiscounts.com to see how we use this!!

Using app

27 days

Total reviews

19

Average rating

4.5

5 / 5 Share

July 30, 2016

LOVING HOW STABLE THE APP IS JUST A FEW MORE EXTRA SPECIFIC FEATURES WE ARE HOPING YOU RELEASE AND THEN YOU WILL BE UNBEATABLE!

Using app

8 days

Total reviews

7

Average rating

4.9

5 / 5 Share

July 26, 2016

Perfection addition. A quick and easy communication method for all. Bravo.

Using app

11 months

Total reviews

12

Average rating

5.0

5 / 5 Share

July 19, 2016

This app gives you a direct contact with your potential clients that you would have never gotten otherwise. Beautifully designed and extremely easy to use. I recommend it 100%.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2016

This app is AWESOME, A++ all the way! There simply isn't any better chat app out there - this one is perfect and it works. Great for making customers happy and increasing conversions! Protects against cart abandonment too.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 5, 2016

This app is truly AMAZING. We are only in the trial phase and we have closed at least 3 sales due to the ability to speak to customers live as they browse the site. The functionality is great, we particularly love that we can see what pages customers are on and track their movement as they navigate the site. The customer service is also excellent. This app is definitely worth it for the paid version, it adds value for your customers and will pay for itself with one sale. Highly recommended!

Using app

16 days

Total reviews

4

Average rating

3.8

5 / 5 Share

June 30, 2016

We love this app! Definitely user friendly, and our customers are making great use of it as well. +++

Using app

Over 1 year

Total reviews

16

Average rating

4.8

5 / 5 Share

June 1, 2016

Love this app. Makes it so easy to communicate with our customers. Plus the whole team can use it.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

May 24, 2016

Fantastic app. Looks great, works great, easy to install. Absolutely no complaints.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 20, 2016

So far I have had a great experience using this LIVE chat. It is easy to use, and just what we needed.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2016

At www.tarjetasideales.com we are extremely happy using Chatra, great design and incredible customer experience. Don't conform with Zopim, Olark or LiveChat when you can use Chatra. Greetings from Colombia

Using app

About 1 month

Total reviews

1

Average rating

5.0

4 / 5 Share

May 10, 2016

Chatra, it works. We've used quite a few chat programs and this one fits 95% of the use cases for it. Simple to use, triggerable for actions users might do--which is very good and you should use. Team management, etc. We'd like to see a jabber server something that could tie in IM to the mix instead of having to keep a window around all the time, but again, not a deal breaker. Also, bonus, they are continually iterating making it better and we love it when developers continue to.. develop. ;)

Store

Imap

Using app

--

Total reviews

1

Average rating

4.0

5 / 5 Share

April 30, 2016

Really easy, straightforward functionality. I love that they have an app, so I can use it when I'm out and on-the-go, and they have great options for automated responses.

Using app

About 2 months

Total reviews

5

Average rating

4.4

5 / 5 Share

April 28, 2016

Absolutely LOVE this app. It is super easy to install and customize. Within a few minutes of installation I was chatting with customers. My favorite thing about this app is I have been able to convert visitors with questions/concerns to happy customers. It has also provided me with really good insight on common concerns visitors may have. This has allowed me to quickly implement changes, updates, or adding valuable info to the site to reduce confusion and questions.

Using app

Over 2 years

Total reviews

8

Average rating

4.5

5 / 5 Share

April 28, 2016

Must have app for e-commerce owner. Easy install. Lots of useful function. Good Customer Support. You have to try it!

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

4 / 5 Share

March 27, 2016

I would recommend this app to anyone looking to engage with their customers more easily.

Using app

5 months

Total reviews

1

Average rating

4.0

5 / 5 Share

March 24, 2016

I love this app and its functionality. It looks great on my webpage and I love how customisable it is. The fact that I can have it on an app, which is very well made I must add, is awesome! I have the ability to talk to potential customers on the go! Get this app, you couldn't possibly regret it! Priscilla | Founder | www.goldengenesisboutique.co.uk

Using app

6 months

Total reviews

4

Average rating

4.8

5 / 5 Share

March 23, 2016

This app has been great and helpful in converting visitors to customers. Not the least bit overwhelming as I once believed live chat could be. The developer has also be incredibly responsive and accommodating. Thank you Chatra.

Using app

Over 2 years

Total reviews

17

Average rating

4.9

5 / 5 Share

March 14, 2016

I love this app, and the integration was easy and seamless. The Chatra team is innovative and appears to be constantly working on improving their customer experience, as well as the experience for their customers' customers! I highly recommend this for your Shopify store!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2016

Have been using it for a month now. Very stable and reliable. Cool that we can have text visible to visitors in different languages. I highly recommend.

Using app

15 days

Total reviews

7

Average rating

4.4