Chatty: Live chat Helpdesk FAQ
Chatty: Live chat & customer support solution for Shopify
Rating
5.0
feedback
2,175
chart
#470
All reviews
Rating Breakdown
Sept. 20, 2024
Fantastic app and cannot believe this is free! The FAQs are easy to build and and look great on the site. The chat widget is exceptional and has a mobile app so you can instantly reply to your customers, show them products, offer them promotions etc. The support team are also great and shoutout to Damian, Kevin and Judy who work tirelessly 24/7 with instant live support!
Sept. 18, 2024
Coole Tools und wiele Änderungsmöglichkeiten. Schneller Support und toller support! Grüße gehen an Lydia and Maison <3
Sept. 17, 2024
Great app and excellent customer support. It helped us fulfill our needs! Highly recommended to all shopify store owners.
Sept. 17, 2024
I really like this application. It have all the feature that I want to appear in my website. Not only that, Damian and Doris (the technical support) also guide me if I need a help and have been solve my issues.
Sept. 16, 2024
Highly recommended! I have used several similar apps and this is the best of them all without a doubt. It is very intuitive, you can customize and translate everything. The customer service is excellent, they have helped me a lot and have always answered my questions super fast.
Sept. 15, 2024
Really easy to set up compared to some other solutions. I had some minor question and Tiana in support was really helpful. Really considering to install the same app to my other site as well.
Sept. 14, 2024
It's very useful tool for my online shop. I used the default inbox in the past, but I found Chatty is more helpful. The FAQs function and Email integration saved time and made us more efficient, I'm recommend it, and you can't imagine it's all free. Thanks a lot, Chatty team.
Sept. 14, 2024
The app has many helpful features for the website. A staff member Hana helped me to fix things so quickly.
Sept. 13, 2024
Charles was awesome! He helped me removed the powered by chatty label quickly and he was very friendly. I'm convinced this app will make my store more user friendly! Thank you so much!
Sept. 13, 2024
Ms. Hana, the customer service representative, was very professional and patient, and solved my problem
Sept. 13, 2024
Very helpful support team. Many thanks for Hana!
Store
My Store
Using app
About 4 hours
Sept. 12, 2024
Excellent app! This app is very user friendly and easy to edit/adjust to your needs. Lydia was very nice and quick to respond with my app question. I would recommend this app to beginners and experts.