Chatty: Live chat Helpdesk FAQ
Chatty: Live chat & customer support solution for Shopify
Rating
5.0
feedback
2,173
chart
#470
All reviews
Rating Breakdown
Review RSS Feed
Sept. 26, 2024
Fantastic Free App with Great Features! I recently installed Chatty on two of my websites, and I’m super impressed! This tool lets you live chat with customers right on the website or even on the phone. It also supports WhatsApp, and I believe Instagram and Facebook chat integration is coming soon too! The best part? It’s totally FREE, while many other apps charge around $20/month for similar features. I had a small issue with getting instant message notifications on my old iPhone, but their customer service was excellent. Hana from support helped me out right away and got everything sorted. Highly recommend this app if you're looking for an easy and cost-effective way to chat with customers!
Sept. 25, 2024
Excellent customer service! Thanks to Tiana, Doris, and Jade for being very responsive and helpful. Highly recommended!
Sept. 25, 2024
Aplicativo muito bom, fui atendido muito bem pela Abby, rápida e educada, ajudou bastante!
Sept. 25, 2024
Easy to install and does everything as needed. Support is superb and so quick. I deal with Hana who is amazing and has fixed all issues instantly.
Sept. 25, 2024
i find this app today, and very surprised for his performance, its free but all it works, Kevin and Andrew helped me solved the adjustment for display of the button,and i asked many questions all solved.Hope this could react as expected,thank you all.
Sept. 24, 2024
Great service, I was assigned with Tiana as a supporting service provider
Sept. 24, 2024
We love this app. It has all the features other (paid) apps have and much more. Their customer service is great. They are there for you 24/7 and can help with anything you ask! Lydia helped us setting up and guiding us through all the questions we had. Thanks for making such a great app and all the support!
Sept. 24, 2024
Thank you very much for the quick and professional help, everything was taken care of quickly thanks to Hana
Sept. 24, 2024
I recently encountered an issue with the face button icon in my app that was affecting the user experience. Thankfully, I reached out to Sonny, who not only responded swiftly but also fixed the bug in no time. What impressed me the most was how seamless the whole process was. Sonny quickly understood the problem, identified the root cause, and delivered a solution that was both effective and efficient.
Sept. 23, 2024
This great app provides many customization options to keep users engaged on our website. Kevin was really helpful during the onboarding process and promptly replied and resolved all my queries.
Sept. 23, 2024
Hana assist us in the process of creation. She was very fast and effective. Thank you very much!
Sept. 23, 2024
Very useful features comparable to paid competition. Excellent support team ( thank you Hana! ) I look forward to using the app
Sept. 22, 2024
The customer support was top notch quick, on the ball and efficient! I had a lady called, Hana she was brilliant.
Sept. 22, 2024
When a great product meets equally great customer support. Couldn't be happier with this app. Thank you, especially to Jasmine and Raymon for their swift and kind assistance!
Sept. 21, 2024
I like the app and the support. Jasmine and Maison was able to understand my concern and helped me without any trouble. Great support!
Sept. 20, 2024
Really helpful support, Tiana answered everything so quickly and helped with all she could. The four stars is because we can't remove the branding, otherwise 5.