All reviews

Rating Breakdown

  • 5
    95% (1,697 ratings)
  • 4
    3% (47 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (11 ratings)

Reviews with Text

  • 96% (1,696)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 8, 2025

Hana was great; she responded very quickly and resolved my problem promptly. I'm very grateful to her.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

We've been using the app for a little while now and it has been easy to use and the customer service is quick, very helpful, and friendly. Andy, has been especially helpful in working through a placement issue we wanted adjusted. He jumped in and helped us quickly and friendly.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 7, 2025

Amazing service! Thank you

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 5, 2025

Very good service team, everyone nice and helpful.

Using app

3 months

Total reviews

7

Average rating

4.4

5 / 5 Share

Dec. 4, 2025

muy recomendado

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

I’ve tried other chatbot apps, but I’ve never seen an app as convenient as Chatty. I had some additional questions, so I reached out to customer service, and the representative Hazel resolved my issues perfectly in real time. I highly recommend this app.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2025

Hana and Megan were super helpful with the onboarding process and training the AI, still currently testing it

Using app

About 22 hours

Total reviews

14

Average rating

4.4

5 / 5 Share

Dec. 3, 2025

Instantaneous support. Wow! Fixed issue in a nano second. Thank you so much!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

I tried 3 AI chat bots before Chatty AI and they were all missing basic items, unless you upgraded to their pro plans. Chatty was easy to setup and the support has been quick and helpful. The price is right and I couldn't be more pleased. You won't be sorry~!

Using app

19 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

Excellent customer service. Every time we see a response from the bot that gives us the 'ick' we contact their help desk who immediately write a scenario to improve the response the bot gives next time. The team always take time to truly understand the issue with the bots response and it never happens again in the same scenario. Definitely cuts down on the amount of queries that our customer services team receive. Excellent app and faultless customer support.

Using app

2 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Dec. 1, 2025

werkt goed. het is soms gewoon logisch nadenken en anders helpt klantenservice je. klantenservice reageert snel en willen je altijd helpen.

Using app

3 months

Total reviews

5

Average rating

4.0

5 / 5 Share

Dec. 1, 2025

Very good Response from the support team; Hana was really helpful in making the process seamless.

Using app

7 days

Total reviews

6

Average rating

4.3

5 / 5 Share

Nov. 30, 2025

I was writing with Hana and she is really welcoming. Additionally she really knowledgable and gives me the answers to my question in seconds. She knows exactly what she does. Appreciate the help :D

Using app

30 minutes

Total reviews

15

Average rating

5.0

5 / 5 Share

Nov. 30, 2025

Hana helped answer my questions, she was very responsive and very helpful! The app is great and i recieved around 26 important messages in the first month! Definitely suggest

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your lovely review and for recommending the app. We’re really happy to hear that the app has been working well for you and that you received so many important messages in your first month. That’s great to see. We’re also glad Hana was able to assist you promptly and answer your questions clearly. She’ll be very happy to hear your kind words. Thank you again for your trust and support. If you ever need any help, our team is always here for you.

5 / 5 Share

Nov. 30, 2025

Thanks to Hana , she is great , hope you're paying her very well she deserve it

Store

Evorina

Using app

Less than a minute

Total reviews

2

Average rating

5.0

4 / 5 Share

Nov. 28, 2025

There were a few cases where we found that, due to system limitations, things couldn’t work exactly as we had hoped, but overall the issues were resolved. Thank you very much for your quick and courteous support. Many thanks to Sonny, Liz, Jade, and Hazel.

Using app

2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 28, 2025

Easy to setup and great customer support. Well priced.

Store

SNOC

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 28, 2025

perfect app and nice support from sonny. :)

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 28, 2025

Hana from Chatty helped me a lot with my online store — she explained everything so clearly! Her support was fast, friendly, and truly amazing

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2025

Customer service responded promptly and helped resolve the issue, especially Hazel—she was truly excellent and highly recommended. She deserves a raise!

Using app

4 months

Total reviews

5

Average rating

5.0