Chatty: Live chat Helpdesk FAQ
Chatty: Live chat & customer support solution for Shopify
Rating
5.0
feedback
2,175
chart
#470
All reviews
Rating Breakdown
Review RSS Feed
Sept. 13, 2024
Very helpful support team. Many thanks for Hana!
Store
My Store
Using app
About 4 hours
Sept. 12, 2024
Excellent app! This app is very user friendly and easy to edit/adjust to your needs. Lydia was very nice and quick to respond with my app question. I would recommend this app to beginners and experts.
Sept. 12, 2024
I had a problem with the English translation, I therefore asked for help from Chatty's customer service, I got help from Hana within 15 seconds. One of the Chatty employees, she is very customer friendly and solved the problem in just 2 minutes! That's why I recommend Chatty to everyone!
Sept. 12, 2024
The app has really made it easier for me to run my business online. It's very intuitive and has allowed me to integrate a direct customer chat and a customizable FAQ section all in one place. Now my customers can quickly find answers to their questions or easily contact me for more complex issues, which has greatly improved the user experience. I also want to thank Hana from the support team. She was amazing in helping me set up the app and answering all my questions. Her knowledge and patience made everything so much easier and faster. Thank you so much, Hana, for the amazing support!
Sept. 12, 2024
A big thank you to Hana for all her help in installing this app , I will recommend this app to people Thanks again
Sept. 11, 2024
Utilizar chatty ha sido una experiencia única, me ha permitido desarrollar más mi negocio permitiendome conectarme mucho más con el cliente mediante un buen servicio. La recomiendo.
Sept. 11, 2024
Chatty App has definitely been game changing for our online store. It's been great being able to communicate with customers in real time. Thank you to Audrey for helping answer all my questions in a quick and timely, and resolving any issues. Keep up the great work!
Sept. 11, 2024
Hana & William were extremely helpful in testing and resolving my issue. Both polite, professional and very knowledgeable.
Sept. 11, 2024
Very good software. Absolutely free, but the high-quality customer service is impressive. Highly recommended.
Sept. 10, 2024
I wanted a chat function for my website to try out. I am not great with technical stuff so I decided to message the help line and within minutes Tiana had me up and running with all my requirements and fuss. She's so patient. You have a customer for life. Thank you
Sept. 10, 2024
I was looking for an app that I could use for customizing my FAQ page, and I stumbled upon chatty. I'm amazed at all the features and customization it offers whilst being free!. The support is amazing as well, right after downloading the app I needed help with something and Jasmine came to rescue and solved my issue in no time.
Sept. 10, 2024
"I really like your service, especially your team members Lydia and Andrew. They talk very nicely and respectfully. So far, I've received the best service from both of them. My request is that I continue receiving service from them in the future as well. Thank you."
Sept. 9, 2024
Tiana helped me very well! The response and solution was really well and quick done by Tiana :)
Sept. 9, 2024
Tiana a été d'une grande aide pour l'installation du chat sur notre site et a répondu à toutes mes questions! Il ne manquerait à l'application que le support des tickets et l'intégration des messages reçus sur les plateformes meta et ça serait l'appli de chat parfaite! Mais compte tenu qu'elle est gratuite c'est déjà excellent!
Sept. 9, 2024
The Chatty App is incredibly intuitive and easy to use. A special shoutout to Alyssa from their support team—her professionalism and helpfulness truly enhanced my overall experience with the app. I highly recommend both the Chatty App and its exceptional support team. Don’t hesitate—get this app!