Chatty AI Chatbot & Live Chat
Sell more: AI chat, livechat, inbox, help center & WhatsApp
Rating
4.9
feedback
1,780
chart
#340
All reviews
Review RSS Feed
Nov. 6, 2025
We’re COY Eyewear, and the Chatty app has been an excellent addition to our platform: both visually and functionally. It offers multilingual support and features a true AI chatbot that follows the rules you set while remaining flexible and personal to your store’s tone and needs. It has made customer interaction smoother and smarter. The support team has been fantastic, truly one of the best experiences we’ve had. Highly recommended.
Nov. 5, 2025
Awesome app and amazing quick customer service. Recommend to anyone with an online store.
Nov. 5, 2025
Hana & William were super quick and replying and the support is second to none. Thanks guys!
Nov. 4, 2025
I found the app delivers excellent value even with the free plan. The team responded quickly and efficiently to my questions. I had read reviews saying support for free plan users was lacking, but my experience was much better than expected. Several support reps assisted me during the trial, and Hana stood out as especially helpful.
Nov. 3, 2025
I'm using Chatty to assist with my online customer service, and the AI has swiftly resolved most of my customers' inquiries. I'm very appreciate to Hana. There was an issue with URL responses, and with her technical help, I resolved this response problem. The function is awesome. If you have any questions, please don't hesitate to seek their assistance. Thank you again.
Store
LINGXIAO PUMP
Using app
About 2 hours
Nov. 1, 2025
Always brings historical chat and some time loads with Hi Null, message
Hi there, We really appreciate you taking the time to share your feedback with us. Regarding the issue you mentioned: - The “Hi Null” message has already been fixed in our latest update. - For the historical chat messages, this usually happens when multiple proactive chat triggers are enabled at the same time, which can cause duplicated messages. We also noticed that you’ve recently uninstalled the app. We’d really love another opportunity to support you and show how Chatty can work better for your store. If you decide to reinstall, our team will be happy to help check the setup and optimize your chat triggers so this doesn’t happen again. Looking forward to hearing from you, and we truly appreciate your time and feedback. Best regards, Chatty Support Team
Nov. 1, 2025
Jasmine helped me solve the problem quickly when I didn't know how to add AI instructions! She responded promptly and was very helpful. Their customer support is truly excellent! I highly recommend that everyone use this app!
Store
TreaYou Studio
Using app
About 1 year
Oct. 30, 2025
excellent app, Hana was very helpful during set up. Drake showed me how to use and set up the app, so far using it and setting it up seems very good.
Oct. 28, 2025
Je suis en train de tester l'application rapide et facile à mettre ne place le support est très réactif merci à hana, il vont même demander au support technique de voir s'il y'a moyen de faire une connexion avec une autre de mes application de bundle pour que le chatbot ia soit parfaitement coordonnée avec mon offre actuelle.
Oct. 28, 2025
We tested Chatty for our shop. The installation is simple, and whenever something doesn’t work as expected, the chat support is extremely fast and competent. What really stands out: the support team not only provides answers but also carries out the necessary adjustments themselves – including clear documentation. Very helpful, quick, and reliable!
Oct. 28, 2025
Chatty es una aplicacion genial e interactiva.Tienen un formato muy bonito y facil de configurar,estoy seguro que me ayudara con mi tienda,muchas gracias,tienen un equipo espectacular como HANA
Oct. 28, 2025
Took a couple of hours to set up and train the AI, but it's exactly what I was looking for (and more actually!): a GPT-wrapper with live chat widget embed, that can be trained based on your product/brand. Really cool. Customer support is good too - cheers Hazel!
Oct. 28, 2025
Audrey provided exceptional customer service. She was very patient, maintained a positive attitude, and effectively resolved my issue.
Oct. 27, 2025
About 2 hrs into the set up and 5/5 so far. Integrations with Shopify is great and it comes with a chat where you can chat directly with their team. Hazel has been the rep who has been helping me here and there and shes been amazing. Highly recommended!