Chatty: Live chat Helpdesk FAQ
Chatty: Live chat & customer support solution for Shopify
Rating
5.0
feedback
2,175
chart
#470
All reviews
Rating Breakdown
Review RSS Feed
Sept. 8, 2024
i wish i could leave a 10 star review, best app in the market. Customer service is amazing, support is brilliant. They are the best Audrey and Anivia thank you
Sept. 8, 2024
I had a great customer service by Charles on how to use the app. I highly recommend!
Sept. 8, 2024
I recently implemented Chatty for our online store and I'm thoroughly impressed. The app is intuitive, feature-rich, and has significantly improved our customer interactions. What truly stands out is the exceptional customer support, particularly from Audrey. Her assistance during setup was invaluable - prompt, clear, and always helpful. Audrey's expertise and patience made the implementation process smooth and stress-free.
Sept. 7, 2024
Chatty has been a game-changer for my store! The app is user-friendly, and the automated chat features have significantly boosted customer engagement and sales. It’s easy to set up, and the customization options make it a perfect fit for any brand. Highly recommend for anyone looking to enhance their Shopify store!
Sept. 6, 2024
I installed it because I liked the ability to choose whether or not to display the chat, the menu in the chat, the ability to extract and display only the frequently asked questions that I wanted to address, and the ability to search within the chat. Support was prompt and helpful when I had problems. (Thanks Audrey and William!) ) I am very happy with the quality of the software. It's a very good app. I recommend this app.
Sept. 6, 2024
Support is superfast and really helpful i give them 5* Thanks for your help Hana
Sept. 6, 2024
Great app for chat with your customers. Support is great, Hana answered me in a seconds and helped me out setting up my phone app. Highly recommend!
Sept. 5, 2024
I want to express my gratitude to Judy for the amazing support she provided. I was struggling to figure out how to change the language of the chatbox and the FAQ section, and Judy guided me step by step through the entire process. She was incredibly patient and knowledgeable, making everything easy to understand. Thanks to her help, I was able to make the changes without any issues. I’m really thankful for her assistance and would highly recommend her to anyone in need of support!
Store
My Store
Using app
3 minutes
Sept. 5, 2024
The app is incredibly user-friendly, and the support team is top-notch! Huge shoutout to Damian for the fantastic help. Definitely a 5-star experience!
Sept. 5, 2024
great app. cant believe it is free. mia is super helpful and all the codding system(the people who help changing special request). have no words - a m a z i n g!
Sept. 4, 2024
I needed some help with the live chat, and I was connected with Tiana. What a fantastic experience! Tiana was incredibly friendly, patient, and professional. She took the time to really listen to my questions and made sure I fully understood what I needed to do. She even went above and beyond to ensure everything was working perfectly. Thanks to Tiana, my issue was quickly resolved, and I truly felt valued as a customer. If I ever need assistance again in the future, I hope I'm connected with her. Absolutely a five-star experience!
Sept. 4, 2024
I installed the app because I wanted the contact function. I didn't know how to use it and asked Lydia in support. It only took me a few minutes to figure it out. Very good support. Thank you.
Sept. 3, 2024
5 stars! Tiana has been a huge help, helping me to show FAQs in the widget very quickly! Feel reliable for the services she provided.
Sept. 3, 2024
Really great help. Got back to me quickly and made sure my problem was handle correctly. Thank you.